We had a clear idea of what we wanted and this was enhanced by the assistant who served us who was knowledgable about the product that we were interested in. His pleasant manner meant that we also b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
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Lisez les avis des autres
I love ProCook! Always have a wide variety of good quality kitchen products. Staff are unfailingly helpful and knowledgeable. Why buy any cooking equipment online when you can go to ProCook and know e... Voir plus
L'entreprise a répondu
It was an absolute pleasure to go into the store today because the lady that was working there was exceptional, she was very polite courteous and really knew all of the products where everything was.... Voir plus
A very helpful and knowledgeable member of staff gave me excellent advice and clearly knew her stuff. She said that she is a keen cook
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Royaume-Uni
4,8
Excellent
761 avis
Demande des avis aux clients
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great customer service
great customer service, friendly, helpful staff, beautiful layout in store
27 juin 2026
Good products at reasonable prices.
12 juin 2026
A bargain deal on clearance items
A bargain deal on clearance items. Bought replacement cutlery and peeler for cheap. Love the baking trays.
25 juin 2026
A very helpful and knowledgeable member…
A very helpful and knowledgeable member of staff gave me excellent advice and clearly knew her stuff. She said that she is a keen cook
20 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
We had a clear idea of what we wanted…
We had a clear idea of what we wanted and this was enhanced by the assistant who served us who was knowledgable about the product that we were interested in. His pleasant manner meant that we also brought a second product. It was the ideal shopping experience.
This is our first visit to the shop and will visit again
19 juin 2026
Réponse de ProCook - Kingston
We're so pleased you had an ideal shopping experience and found our assistant knowledgeable and pleasant. It's wonderful to hear you'll visit us again!
Ever I visited the store it was a happy…
Ever I visited the store it was a happy shopping. Friendly staff/very helpful, have patience with the questions and to answer without rushing. Love the experience whether I buy or not.
Good luck !!
9 juin 2026
Réponse de ProCook - Kingston
We're so happy to hear you always have a happy shopping experience with us! It's wonderful that our staff are friendly, helpful, and patient. We appreciate your kind words.
What a joyt was an absolute pleasure to go into…
It was an absolute pleasure to go into the store today because the lady that was working there was exceptional, she was very polite courteous and really knew all of the products where everything was. I’m just a joy to be served so nicely so thank you.
8 juin 2026
Welcoming & friendly staff
I was looking for a particular product and while ProCook didn't stock it, the staff member who helped me was incredibly friendly & knowledgable, not just about the store and products, but the local area and baking more generally.
The store was also very clean, well stocked, and lovely to explore - while I didn't get what I'd come for, I did end up with a few other shiny new pans!
30 mai 2026
Réponse de ProCook - Kingston
We are so happy to hear you had a great experience. We appreciate your kind words.
Réponse de ProCook - Kingston
We're so glad you enjoyed our store and our patient staff. We appreciate your feedback!
Quality products at good prices
I love ProCook! Always have a wide variety of good quality kitchen products. Staff are unfailingly helpful and knowledgeable. Why buy any cooking equipment online when you can go to ProCook and know exactly what you’re getting at a fair price.
23 mai 2026
Réponse de ProCook - Kingston
We're so happy to hear you love shopping with us! It's wonderful that you appreciate our wide variety of quality products and our helpful, knowledgeable staff.
Réponse de ProCook - Kingston
We appreciate your kind words.
Réponse de ProCook - Kingston
We appreciate your kind words.
Réponse de ProCook - Kingston
We appreciate your kind words about our helpful and trustworthy team.
Fantastic shopping
The staff were so helpful and friendly it made it easier to shop and to find what you wanted great shop.
Second time I've been here and I've always found what I wanted.
19 mai 2026
Réponse de ProCook - Kingston
We're so happy to hear our staff made your shopping experience easier and that you found what you needed on both visits! We appreciate your kind words.
Another great experience from the…
Another great experience from the Kingston crew! Thank you 👍🏼
13 mai 2026
Réponse de ProCook - Kingston
We are so happy you had another great experience! We appreciate your kind words.
Réponse de ProCook - Kingston
We appreciate you sharing that our staff was attentive, respectful, and efficient.
Réponse de ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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