ProCook - O2 Icon Avis 

420
TrustScore 5 sur 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Voir plus

Noté 5 sur 5 étoiles

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Voir plus

Noté 5 sur 5 étoiles

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.

Noté 5 sur 5 étoiles

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

420 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(420)

26 161 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly polite and experienced staff

Friendly polite and experienced staff, clean and tidy location. Variety of goods at great prices and special offers available.

18 mai 2026
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Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed your visit.

Noté 5 sur 5 étoiles

Knowledgable staff

Knowledgable staff, fantastic roasting pans at a very reasonable price

16 mai 2026
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Réponse de ProCook - O2 Icon

We appreciate your wonderful review! We're so happy you enjoyed our staff and pans.

Noté 5 sur 5 étoiles

Best shopping experience

As always this is my favourite shop. The products are well made. I wish I could buy everything 😀. One day...

The customer service is 5star. Everyone is very polite and helpful.

16 mai 2026
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Réponse de ProCook - O2 Icon

We're so glad to hear we're your favorite shop and that you appreciate our well-made products! Your kind words about our 5-star customer service are truly valued.

Noté 5 sur 5 étoiles

friendly and professional staffs

friendly and professional staffs, helpful and know my needs , thx, products in good quality, thanks

15 mai 2026
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Réponse de ProCook - O2 Icon

We're so glad you found our staff friendly, professional, and helpful. Thank you for appreciating our quality products!

Noté 5 sur 5 étoiles

Excellent

Excellent.

7 mai 2026
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Réponse de ProCook - O2 Icon

We really appreciate your kind review.

Noté 5 sur 5 étoiles

Great knowledge of staff

Great knowledge of staff
Good area
Lovely small to medium shop
Need more options on chopping boards woth different sizes, especially for wooden chopping boards. Nothing else to state.

3 mai 2026
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Réponse de ProCook - O2 Icon

We're glad you enjoyed your experience and appreciate your kind words about our staff and shop! We'll definitely consider adding more chopping board options.

Noté 5 sur 5 étoiles

Very good stuff

Very good stuff

22 avril 2026
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Réponse de ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Noté 1 sur 5 étoiles
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Réponse de ProCook - O2 Icon

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Noté 5 sur 5 étoiles

Kitchen knives.

The vast product range in the shop was excellent and the staff very knowledgeable, attentive and helpful. Overall it was a pleasant experience.

20 avril 2026
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Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our product range excellent and our staff helpful, and that you had a pleasant experience.

Noté 5 sur 5 étoiles

The staff was very attentive and…

The staff was very attentive and professional. Answered all my questions and explain everything about the products I wanted to purchase

11 avril 2026
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Réponse de ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was attentive, professional, and helpful to you.

Noté 5 sur 5 étoiles

Great simple products

I bought some basic kitchen knives and an espresso maker. Both products are great quality and were a great price. Customer service was great too.

6 avril 2026
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Réponse de ProCook - O2 Icon

We appreciate you taking the time to share your experience! We're happy to hear that you found great quality products at a great price and enjoyed our customer service.

Noté 5 sur 5 étoiles

Excellent service



I Visited ProCook at the O2—welcoming atmosphere, knowledgeable staff, and excellent service. Didn’t plan to buy anything but was really impressed. Highly recommend—great products!

4 avril 2026
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Réponse de ProCook - O2 Icon

We're so happy to hear that you found a welcoming atmosphere and knowledgeable staff at our O2 store! It's great to know you were impressed with our products and service. Thanks for the recommendation!

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