ProCook - Plymouth Avis 

366
TrustScore 5 sur 5

4,9

Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly, knowledgable staff - every visit have received a welcome and offer of help - which I actually needed today. Great customer skills- rare in shops these days!

Noté 5 sur 5 étoiles

Mi wife and I bought 4 Elite ProCook pans this week from the store in Drake Circus in Plymouth including a large frying pan, a wok and two saucepans. We were looked after by Meghan who did a great job... Voir plus

Noté 4 sur 5 étoiles

I walked in knowing I wanted to buy a stainless steel pan but little else. I was given some time to browse by the staff (I appreciate that a lot because there's nothing more intimidating than bei... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went in for a tin opener and came out feeling like we’d found a friend. The service was outstanding, friendly and informative and giving lots of options alongside explaining the various deals. It... Voir plus


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Royaume-Uni

  • 01752 270724

4,9

Excellent

TrustScore 5 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(366)

25 084 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience buying ProCook pans at Plymouth store

Mi wife and I bought 4 Elite ProCook pans this week from the store in Drake Circus in Plymouth including a large frying pan, a wok and two saucepans. We were looked after by Meghan who did a great job of explaining the differences between the different product lines to us. It was particularly impressive that Meghan uses the products we bought herself and was able to talk about how she cooks with them, for example putting frying pans in the oven to finish cooking, something we would not have thought of. We are already using the pans at home, especially the frying pan, which we use all the time. The construction of the Elite pans works well at providing an even heat on our induction hob. We took advantage of the sale that is on for the Elite range and we were given a further discount because my wife is a health worker. Great experience and great products, thanks very much, and now we know where the shop is we can visit again for some big saucepans.

11 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgable staff - every visit have received a welcome and offer of help - which I actually needed today. Great customer skills- rare in shops these days!

11 août 2026
Noté 5 sur 5 étoiles

Great quality

Easy website to navigate, really happy with how everything was packaged and the quality of the items.

28 juillet 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We're so happy you found our website easy to navigate and were pleased with how everything was packaged and the quality of your items! We appreciate your feedback.

Noté 5 sur 5 étoiles

The sales lady was right on point

The sales lady was right on point. Gave me really good product knowledge. Didn’t try to sell me anything but what I wanted.

8 août 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We're so happy to hear that our sales associate provided excellent product knowledge and helped you find exactly what you were looking for without any pressure! We truly appreciate your positive feedback.

Noté 5 sur 5 étoiles

Excellent service

Always excellent service and quality.

7 août 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We are so happy to hear that you consistently experience excellent service and quality from us. We truly appreciate your positive feedback!

Noté 5 sur 5 étoiles

Friendly Knowledgeable staff

I went in the shop after some knives, not sure on what I needed the shop assistant advised the type to use for specific jobs and stuck to the type of budget I wanted to use.

7 août 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We're so glad to hear that our shop assistant was able to provide excellent advice on knives, helping you find exactly what you needed within your budget!

Noté 5 sur 5 étoiles

As always brilliant customer service…

As always brilliant customer service and excellent quality cookware

6 août 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We're so pleased to hear that you consistently receive brilliant customer service and enjoy our excellent quality cookware! Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Staff member Megan was very…

Staff member Megan was very professional and had lots of knowledge about the products Very polite and very friendly in a professional manner Highly recommended Pro cook
Graham and Donna

1 août 2026
Noté 5 sur 5 étoiles

Extremely knowledgable and friendly…

Extremely knowledgable and friendly staff .its always a pleasure shopping in ProCook

3 août 2026
Logo de ProCook - Plymouth

Réponse de ProCook - Plymouth

We're so glad you always have a pleasant shopping experience with us and find our staff knowledgeable and friendly! Thank you for your kind words.

Noté 5 sur 5 étoiles

Pro Cook your the best !

I love going to my Pro Cook store in Plymouth, love the kitchen ware available to purchase, love the offers that ProCook often have, and love the friendly staff, always willing to help with a smile and never pushy.

24 juillet 2026
Noté 5 sur 5 étoiles

Great service

We went in for a tin opener and came out feeling like we’d found a friend.
The service was outstanding, friendly and informative and giving lots of options alongside explaining the various deals. It was a really enjoyable experience and the product range is great.
Oh and the tin opener is great quality as are the other items we just couldn’t live without!

23 juillet 2026
Noté 5 sur 5 étoiles

Needed a knife and sharpener for…

Needed a knife and sharpener for chopping veg. Staff member in Plymouth branch was really helpful and knowledgeable and happy to advise and give a demonstration of the knife in action (on some veg , not me) . 16 quid for a German steel chopping knife which is really really good and guaranteed for 25 years. I'll be 82 by then so that should suffice. Recommend a visit. Good shopping experience.

18 juillet 2026

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