Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Voir plus
Établissement
Changer d'établissementUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Voir plus
L'entreprise a répondu
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Royaume-Uni
4,9
Excellent
1 k avis
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Les gens ont aussi consulté
Excellent product.
27 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lovely blonde lady
The lady at the till helped us with our purchase. When our return didn’t go through she chased us down the street to make sure we got it. We really appreciated the five star service!!
18 juin 2026
Réponse de ProCook - Rushden Lakes
We're so happy to hear about your excellent experience! It's wonderful that our team went above and beyond. We appreciate your kind words.
The staff were brilliant as soon as I…
The staff were brilliant as soon as I walked in they presently greeted me. They asked me what I was looking for and were very smiley and friendly.
17 juin 2026
Réponse de ProCook - Rushden Lakes
We're so pleased to hear our staff provided such a welcoming and friendly experience from the moment you arrived! Thank you for your kind words.
advise needed some advise about a product &…
I needed some advise about a product & the staff were very prompt & helpful. They seemed to be knowledgable about their products
20 juin 2026
Réponse de ProCook - Rushden Lakes
We're so glad our team was prompt and helpful, providing knowledgeable advice about our products. Thank you for your kind words!
Réponse de ProCook - Rushden Lakes
We're glad our staff helped you find the best product!
Well worth a browse
Great range of good quality products. Very reasonable prices. Pleasant and helpful staff.
20 juin 2026
Réponse de ProCook - Rushden Lakes
We're so happy you enjoyed our products, prices, and pleasant, helpful staff! Thank you for your kind words.
Great customer service
Great customer service, knowledgeable staff and not pushing to buy anything
14 juin 2026
Excellent service very helpful staff…
Excellent service very helpful staff who understood my autistic reason to hold the knives while choosing one.
Never had a bad product or service.
17 juin 2026
Réponse de ProCook - Rushden Lakes
We're so pleased our staff provided excellent, understanding service. We appreciate your kind words and continued support!
Pleasant and helpful staff -nothing too…
Pleasant and helpful staff -nothing too much trouble.
12 juin 2026
ProCook at Rushden Lakes run a tight…
ProCook at Rushden Lakes run a tight ship - always professional and friendly- assisted me straight away finding pro level scissors - the cheap ones just don’t cut it !!
12 juin 2026
Réponse de ProCook - Rushden Lakes
We are delighted you enjoyed our products and staff. We appreciate your positive feedback.
Always a good price and staff are aways…
Always a good price and staff are aways helpfully
10 juin 2026
Réponse de ProCook - Rushden Lakes
We appreciate your positive feedback! We're glad you find our prices good and our staff helpful.
The staff were polite and helpful
The staff were polite and helpful. The product was exactly what I was looking for.
9 juin 2026
Réponse de ProCook - Rushden Lakes
We're so glad our staff was helpful and you found exactly what you needed! Thank you for your kind words.
Quick and high quality service
Very prompt service , helpful with recomendation.
The product itself is very good
6 juin 2026
Réponse de ProCook - Rushden Lakes
We appreciate your feedback.
Elite pan set.
I bought the Elite six pan set which included 3 saucepans. I asked to swap the smallest saucepan in the set for a smaller saucepan. I would have paid the same price but the staff wouldn't consider it.
3 juin 2026
Réponse de ProCook - Rushden Lakes
Tony
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
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