A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Voir plus
Établissement
Changer d'établissementUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Voir plus
L'entreprise a répondu
The gentleman in store was so helpful when I asked about comparing two products. A lady kindly took item whilst I shopped and would kindly put behind the till.
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Royaume-Uni
4,9
Excellent
939 avis
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Les gens ont aussi consulté
Super friendly helpful staff at the…
Super friendly helpful staff at the Solihull store. Great store to visit and fantastic product.
8 août 2026
Great Customer service at Solihull
The gentleman in store was so helpful when I asked about comparing two products. A lady kindly took item whilst I shopped and would kindly put behind the till.
12 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Solihull
We're so glad you enjoyed our shop's layout and found our staff to be very friendly! Thank you for your kind words.
Plenty of items to choose from and shop…
Plenty of items to choose from and shop assistant very helpful
3 août 2026
Réponse de ProCook - Solihull
We're so glad you found plenty of items to choose from and that our shop assistant was very helpful. We truly appreciate your kind feedback!
Réponse de ProCook - Solihull
We are so glad to hear that our staff was helpful and knowledgeable during your visit. We truly appreciate your kind words!
I was served by James in the Solihull…
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in there on Saturday and received them this morning which is Monday. Terrific service.
1 août 2026
Réponse de ProCook - Solihull
We're so pleased to hear about your excellent experience at our store! It's wonderful that our team member was so helpful and knowledgeable. We're especially glad we could quickly deliver your pan dividers, making your experience even better.
Quality items, great price and personal service
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for a very reasonable price and the quality of the items seems very good
31 juillet 2026
Fabulous knowledgeable staff
The staff at ProCook in Solihull were fabulous, so knowledgable and nothing was too much trouble. Would definitely recommend.
24 juillet 2026
Very helpfull and friendly staff
29 juillet 2026
Staff were very polite and helpful
Staff were very polite and helpful.
Items are very good quality.
25 juillet 2026
Great experience at Touchwood store
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
25 juillet 2026
Friendly staff nice shop
19 juillet 2026
We went to buy new kitchen knives
We went to buy new kitchen knives. The sales assistant was very knowledgeable and helpful. She made shopping easy and gave us the knowledge we needed to make an informed choice. We are very happy with the result
13 juillet 2026
Helpful staff
I popped into the branch in Touchwood Solihull and met very helpful member of staff.
18 juillet 2026
Your staff are very helpfjl
Your staff are very helpfjl. I have alsovisited your store in Ashford. Your have a large range of productsat reasonable prices.
13 juillet 2026
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