The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
Établissement
Changer d'établissementUnit 64, Clarks Village, BA16 0HN Street, GB
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Lisez les avis des autres
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... Voir plus
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Voir plus
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 64, Clarks Village, BA16 0HN, Street, Royaume-Uni
4,9
Excellent
1 k avis
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Just nice to deal with.
1 avril 2026
Réponse de ProCook - Street
We appreciate you taking the time to let us know that you had a nice experience dealing with us.
Love my new pans
Love my new pans!
Great service as always. Good choice. Better than competitors.
29 mars 2026
Friendly Staff
Lovely clean shop. Reasonably priced. Lovely friendly and helpful staff. Around the till could be less cluttered but lots of shops seem to do this now.
29 mars 2026
Products are really good
Products are really good, just think the chap serving customers at Clark’s Village could do with being a bit more of a people person, talk about no personality.
1 avril 2026
Lovely pasta bowls
Great new pasta bowls. More choice of colours would be even better. Good size, not too big. Staff at Street very helpful.
27 mars 2026
Réponse de ProCook - Street
We're glad you enjoyed the new pasta bowls and found the size suitable. We appreciate your feedback regarding more color choices, which we'll consider. We're also happy the staff were helpful!
Réponse de ProCook - Street
We appreciate you sharing that we have the product you required and that our staff was friendly and helpful!
Réponse de ProCook - Street
We appreciate you sharing your positive experience with our good quality products and reasonable prices; it means a lot to our team.
Great service, great products
Already have ProCook pans and kitchen utensils at home, looking for a new pan so we visited the store while in Street. Picked up a pan, oven gloves and a new dish. Great service and warranty explanation.
24 mars 2026
Réponse de ProCook - Street
We're happy to hear that you found what you were looking for during your visit to our Street store. It's great to know that you received excellent service and a clear warranty explanation. Thank you for your positive feedback!
helpful and friendly staff
helpful and friendly staff, and a great choice of products in store.
I bought the professional, oven safe, frying especially to make tart tatin, and I must say it performed very well. The non-stick coating worked very well; just a matter now of seeing how long it will last.
19 mars 2026
Réponse de ProCook - Street
We're happy to hear that you found our staff helpful and friendly and that you appreciated the great product selection. We appreciate your feedback on the oven-safe frying pan, especially for making tart tatin. Thank you!
Went to Clarks village
Went to Clarks village, to change a top saw procook I popped in the chap was so helpful, suggested i buy the set as I would only end up paying £20 more, bargain, I've used them twice great product
12 mars 2026
Réponse de ProCook - Street
We're glad you enjoyed your experience at Clarks Village! It's great to hear that our team member was so helpful and that you are happy with your purchase. Thank you for your positive feedback!
Saute pan.
Sales man not very hands on and helpful.Wasn't forth coming with the full range of pans available.Kept disappearing and I had to keep looking for him.Usually much better help and advice given.
18 mars 2026
Réponse de ProCook - Street
We appreciate your feedback and are sorry our service did not meet expectations. We will address your concerns to improve our customer support and ensure a better experience in the future.
The young lady who served me was so…
The young lady who served me was so helpful and friendly, it was a pleasure being in the store with her. She obviously enjoyed her job.
15 mars 2026
Réponse de ProCook - Street
We appreciate you sharing your positive experience! We're so happy to hear that our staff made your visit a pleasure. It's great to know her friendliness stood out.
Réponse de ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products, price, and staff.
Went above and beyond to help
Very helpful, we knew what we wanted and they helped us find it. Gave is different options. Very polite and friendly.
9 mars 2026
Réponse de ProCook - Street
We appreciate your positive feedback! We're happy to hear you found our service helpful and received good advice.
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