Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... Voir plus
Établissement
Changer d'établissementUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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Lisez les avis des autres
Vistited The Outlet Centre in Swindon. Id been looking online at the gourmet saucepan sets so I roughly knew what I was after. I just wanted to say a big thank you to Amy & Sam who were both e... Voir plus
Staff were helpful although item is wanted was not in stock told me plenty in warehouse gave phone number so I could phone to see when it was delivered.
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Royaume-Uni
4,8
Excellent
614 avis
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Les gens ont aussi consulté
Excellent service. I found the particular type of coffee…
I found the particular type of coffee maker I was looking for. The person who offered assistance was friendly, courteous and very knowledgeable ……suggesting a couple of options.
9 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very good quality and value for money
Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan if used correctly. The shop attendants were very professional too. Would be buying more
26 mai 2026
Réponse de ProCook - Swindon
We're so glad you're happy with the quality and value of your stock pot and frying pan! We appreciate your feedback regarding the tri-ply option and the excellent service you received.
Réponse de ProCook - Swindon
We appreciate your kind words.
helpful efficient polite
30 mai 2026
Réponse de ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Wonderful Staff
The staff were approachable and easy to talk to, helpful and happy. Even though they couldn't answer what I was after, I didn't expect them to as even I didn't know what it was! We had a little laugh. Everything was clean, tidy and I easily found what I was looking for plus a little extra.
25 mai 2026
Réponse de ProCook - Swindon
We're so glad to hear you had a positive experience with our team and found them approachable and helpful. It's wonderful that you enjoyed the clean and tidy environment and found what you were looking for, plus a little extra! We appreciate your kind words.
The lady in the shop was very…
The lady in the shop was very knowledgeable, took me straight to what I was looking for showed me the options, put it behind the counter and then got my other purchase all sorted
20 mai 2026
Réponse de ProCook - Swindon
We're so pleased to hear our team member's knowledge and efficiency made your shopping experience easy and enjoyable. Thank you for your kind words!
Friendly and helpful sales staff.
17 mai 2026
Réponse de ProCook - Swindon
We're happy our sales staff was friendly.
Réponse de ProCook - Swindon
We are glad our staff was helpful.
Réponse de ProCook - Swindon
We're glad you found our shop fantastic, staff helpful, and value great!
Retail staff knowledgeable about their…
Retail staff knowledgeable about their own products, with all the right recommendations at the right time in the conversation brilliant service
7 mai 2026
Réponse de ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff provided brilliant service and recommendations.
Réponse de ProCook - Swindon
We appreciate your kind words about our friendly and helpful team.
I found some fabulous products in the…
I found some fabulous products in the store. The shop assistant was very helpful also
12 mai 2026
Réponse de ProCook - Swindon
We appreciate you taking the time to share your experience. We're so glad to hear that you found fabulous products and that our shop assistant was helpful!
Great service
Polite and helpful, knowledgeable and informative staff.
Great products.
Great waranty.
I have always been a customer and will be.
9 mai 2026
Réponse de ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful, polite, knowledgeable and informative.
Réponse de ProCook - Swindon
We appreciate you sharing that our shop was clean and bright with good choices and knowledgeable staff.
The staff were very friendly and very…
The staff were very friendly and very helpful, wrapped everything nice and safely. very good service
2 mai 2026
Réponse de ProCook - Swindon
We appreciate you sharing your experience! We're so happy our team was friendly and ensured your items were safely wrapped.
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