I purchased 2 lovely mini cast iron casseroles, they are extremely smart and of excellent quality. The smiling young lady was most helpful and clearly enjoyed her work.
Établissement
Changer d'établissementUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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Lisez les avis des autres
Excellent service lovely shop with plenty of choice. They are missing out on the sourdough revolution though no products designed for that. Also I love the darker green cast iron which has been disc... Voir plus
As I am disabled the shop was very accessible the only part that was not accessible was the most important part, which was by the till. to get into and to get around with a small disabled scooter th... Voir plus
The sales assistant whose name I did not get, was extremely helpful, and and made us aware of the best combination for our set of Signature Elite cookware. We are now using them, (and as someone who... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Royaume-Uni
4,8
Excellent
763 avis
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I purchased 2 lovely mini cast iron…
I purchased 2 lovely mini cast iron casseroles, they are extremely smart and of excellent quality. The smiling young lady was most helpful and clearly enjoyed her work.
2 juillet 2026
Everything especially the staff.
30 juin 2026
Very helpful very quickly served dry…
Very helpful very quickly served dry knowledgeable about the product and/offers available
21 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff welcoming and helpful when i…
Staff welcoming and helpful when i needed to exchange an item,shops are always well equipped and clean/tidy.
11 avril 2026
Réponse de ProCook - Trentham
We're so happy you found our staff welcoming and helpful with your exchange! We appreciate your kind words about our well-equipped and clean shops.
Réponse de ProCook - Trentham
We're glad you enjoyed your experience.
Very good service
Very good service, staff very helpful.
Good range of products, excellent quality.
14 juin 2026
Réponse de ProCook - Trentham
We're so glad you enjoyed our products and found our staff helpful! Thank you.
Fab shop with wonderful staff.
13 juin 2026
Réponse de ProCook - Trentham
We appreciate your kind words.
Réponse de ProCook - Trentham
We're so glad our team was helpful and courteous. We appreciate your feedback!
Réponse de ProCook - Trentham
We appreciate your kind words.
Great shop and customer service
Staff were super-helpful and the shop was really well laid-out.
10 juin 2026
Réponse de ProCook - Trentham
We're so glad our staff was helpful and you liked our shop's layout. We appreciate your feedback!
Staff so very helpful and knowledgeable…
Staff so very helpful and knowledgeable of the products on offer
Second pan in this range - worth every penny -
It’s a pleasure to go into this shop - genuine customer service - staff seem happy to help. Thanks
10 juin 2026
Good nice and sharp
9 juin 2026
As I am disabled the shop was very…
As I am disabled the shop was very accessible the only part that was not accessible was the most important part, which was by the till. to get into and to get around with a small disabled scooter the shop did quite well compared to other shops. The rolling pin that I brought was of good quality, the staff was very helpful, the staff couldn't do any more to help me. So a big thank you 😊 for making my day out a really great day 😀 😊 😄 💕
13 juin 2026
Quick Stop
We made a quick stop to your shop we were on a coach trip. Staff were very helpful and was amazed at the range of your products. I will certainly go in to your shop in Norwich the nearest one to us.
7 juin 2026
I found the service very helpful…
I found the service very helpful pleasant and friendly.
4 juin 2026
Excellent service lovely shop with…
Excellent service lovely shop with plenty of choice. They are missing out on the sourdough revolution though no products designed for that. Also I love the darker green cast iron which has been discontinued
8 juin 2026
They were helpful and got what i needed
2 juin 2026
Réponse de ProCook - Trentham
We're glad we could assist you.
Friendly and helpful staff
The staff were friendly and helpful, providing excellent customer service with a welcoming smile that made the store feel warm and inviting.
29 mai 2026
Great service and great products.
29 mai 2026
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