Sent a high priced plant/orchid mix for a sympathy gift after a death. The day before the delivery, a Proflowers rep in India who can't speak English calls to cancel my order because it's not in stoc... Voir plus
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Lisez les avis des autres
The flowers were delivered on time and were so pretty. However, the arrangement delivered had many more white flowers than the yellow flowers shown on the website. I realize substitutions happen dep... Voir plus
L'entreprise a répondu
The floral arrangement I ordered did not get delivered on the requested date, nor the next day. The florist claimed bad weather in the area, but both days were sunny. I cancelled the order and placed... Voir plus
L'entreprise a répondu
And item was missing (Candy). I contacted Pro Flowers and a refund was immediately recognized. Good service. Just wish the provider would have furnished the information instead of me having to ask... Voir plus
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À propos de l'entreprise
À propos de Proflowers
Écrit par l'entreprise
At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
Flowers. They're our thing.Freshness Guarantee
7-day freshness guarantee
We pride ourselves on sending fresh flowers. Your perishable flowers are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.
Coordonnées de contact
200 N. LaSalle, 60601, Chicago, Etats-Unis
- 1(800) 580-2913
- proflowers-issue-resolution@proflowers.com
- www.proflowers.com
3,1
Moyen
1 k avis
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Not as pictured
I ordered a premium entertainment arrangement. When it was delivered it was much smaller than expected and contained different flowers than depicted. While the substitute flowers were fragrant, they were skimpier than the ones on the website.
11 avril 2026
Réponse : Proflowers
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Great company and everything was…
Great company and everything was delivered with excellence.
4 avril 2026
Réponse : Proflowers
We appreciate your review and appreciate you taking the time.
The flowers were beautiful and fresh…
The flowers were beautiful and fresh and arrived on time. Great!
5 avril 2026
Réponse : Proflowers
We appreciate your review and appreciate you taking the time.
Perfect and pretty
The flowers I ordered to cheer up my friend did exactly that! They were fresh and beautiful and she was so happy with them.
10 avril 2026
Réponse : Proflowers
We appreciate you taking the time to post about your experience.
The flowers that were delivered were…
The flowers that were delivered were not what the picture looked like, so we very disappointed. The moss in the picture was green but arrived brown and dead
11 avril 2026
Réponse : Proflowers
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
I ordered three flowers three different…
I ordered three flowers three different places, two of them got there on time iand one got there five days later so that’s why I gave three stars.
11 avril 2026
Réponse : Proflowers
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
My flower arrangement that I recieved…
My flower arrangement that I recieved did Not look like the picture that was on your website.
11 avril 2026
Réponse : Proflowers
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
I was somewhat disappointed in the…
I was somewhat disappointed in the "mug" that came with the orchid that I ordered - as near as I could tell. it was not the pretty pink insulated mug that actually came with the plant - but instead on of lesser quality.
I like sending flowers, but need to know that what I am seeing and purchasing is what the person actually will get.
11 avril 2026
Réponse : Proflowers
Thank you for discussing your experience with us. We're glad we could help resolve this issue.
Fast processing and great quality…
Fast processing and great quality flowers. Well packaged and the site provided plenty of details.
9 avril 2026
Réponse : Proflowers
Thank you for taking the time to review your experience with our service.
-We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!
Thank you flowers…
The flowers arrived on time and the arrangement was beautiful and fresh.
10 avril 2026
Réponse : Proflowers
We appreciate you taking the time to post about your experience.
the arrange delivered looked nothing…
the arrange delivered looked nothing like i ordered.
completely embarassing.
can't see me every ordering from you again.
7 avril 2026
Réponse : Proflowers
A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
I was so thankful that I was able to…
I was so thankful that I was able to order online and have it delivered out of state. The delivery was on time and was just as I had ordered!! Well done again!!
8 avril 2026
Réponse : Proflowers
We appreciate your review and appreciate you taking the time.
Consult on substitutions?
The flowers were delivered on time and were so pretty. However, the arrangement delivered had many more white flowers than the yellow flowers shown on the website. I realize substitutions happen depending on availability. But it would've been nice to be contacted to be given some say in the change. There's a big difference between white and yellow.
23 mars 2026
Réponse : Proflowers
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
Réponse : Proflowers
We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!
The flowers were delivered on time and…
The flowers were delivered on time and they were beautiful.
10 avril 2026
Réponse : Proflowers
We appreciate your review and appreciate you taking the time.
Réponse : Proflowers
We appreciate you taking the time to post about your experience.
I've been a customer for years
I've been a customer for years, and have always been very pleased with the process and the ordered deliveries. Always precise, even in deliveries!
6 avril 2026
Réponse : Proflowers
Thank you for taking the time to review your experience with our service.
Réponse : Proflowers
Thank you for taking the time to review your experience with our service.
And item was missing (Candy)
And item was missing (Candy). I contacted Pro Flowers and a refund was immediately recognized.
Good service. Just wish the provider would have furnished the information instead of me having to ask the recepient what kind of candy they got. And, the reply was that they did not receive any candy. Pro Flower found out that the supplier was out of that specific candy.
15 avril 2026
Réponse : Proflowers
We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!
The Flower Arrangement was nothing like…
The Flower Arrangement was nothing like it was pictured. Some of the flowers weren’t bloomed. The balloon sent with the Flowers said Happy Anniversary. I thought I chose Happy Birthday, that what the flowers were for. That could have been my fault. Just not happy with the arrangement. This is the first time I’ve ever been unhappy with the flower arrangement. I’ve always been satisfied in the past.
7 avril 2026
Réponse : Proflowers
A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.
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