I've been charged £39.60 every month…
I've been charged £39.60 every month since around Jan2025 for "Property Market Intel," despite never having a working account. I had already cancelled, but they kept billing me regardless, as if the cancellation was never actually processed.
When I reset my password to see what was going on, it exposed that there's no active plan at all just prompts to "Start Trial" on Standard, Pro, or Expert. None of those listed prices even match the £39.60 I've been charged, so this isn't a simple mix-up on their end.
I contacted support and was simply told my account email was active, with no explanation for the charges or the mismatch in pricing. I've now had to demand a full cancellation and refund in writing, and I'm contacting my bank to block further payments.
Nearly £1570 taken for a service I could never access, after I'd already cancelled. This looks like a deliberate billing practice, not an error. Avoid this platform I would not recommend it to anyone.








