Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Voir plus
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Établissement
Changer d'établissementUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Voir plus
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I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... Voir plus
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Voir plus
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À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Ashford Service Centre
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Royaume-Uni
- 01233 503355
4,7
Excellent
923 avis
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Tracking done and all good 👍
27 juin 2025
On time
On time. A courteous service with a phone call when the MOT was finished. Everything great
18 juin 2025
Friendly and efficient Service
I had a lovely experience with this garage. I was able to book really easy online and when I called to add a service to my booking, Lisa was really friendly and helpful.
When I arrived for my appointment I had a lovely warm welcome from Lisa. The repair was carried out within the hour (I waited for the repair and was offered a hot drink). It was a really positive experience.
Although this garage isn't local to me, I will be booking future repairs here.
20 juin 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Overall good service from staff but…
Overall good service from staff but once I picked my car up and drove it home I found that the locking nut wasn't replaced where it goes and left in the ashtray plus after doing a service the service was reset on my panel
11 juin 2025
Réponse de Protyre Autocare - Ashford Service Centre
Dear Kevin,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Been using these guys for absolute…
Been using these guys for absolute years and years,Top top quality service as always and very friendly professional staff.
4 juin 2025
Efficient professional and very…
Efficient professional and very helpful, will highly recommend.
26 mai 2025
The receptionist was delightful.
The receptionist was delightful and extremely helpful. She kept me informed of work that needed doing on the car as it became apparent during the process. The team did repaired, serviced and MOT'd my . All on the same day.
21 mai 2025
Really helpful went on above and beyond…
Really helpful went on above and beyond with customer service and support
26 mai 2025
Came in for a tyre and it was done…
Came in for a tyre and it was done within 15 minutes. Excellent service.
26 mai 2025
Frienly and eficiant
21 mai 2025
I had 4 new tyres fitted a couple…
I had 4 new tyres fitted a couple months back with ‘free wheel alignment’ offered to me. I happily accepted as why not.. after this, my car was vibrating all the time and I just thought it was in my mind, but I decided to take the car back and explain and see if this can be fixed as it’s like my wheels are out of balance or not aligned properly. They took my car in free of charge and tried to fix the problem, I was told it’s all done, all 4 wheels needed alignment and 2 rear wheels needed balancing. Great. I drove out the car park, and my steering wheel wasn’t correct, if I drove with the steering wheel straight I would go to the left. So the next day, they take the car back in to correct this and I was told after my car was supposedly corrected that if it’s still not right I need to go to Kwikfit as they have better equipment for wheel alignment. Anyway, as I drove out, my car was moving to the left instead with my steering wheel straight. Really not great for a reputable company of protyre. Also, I was definitely overcharged for my tyres as I was interested to see how much they were online and it’s a lot less than what I was quoted. That one is my fault for trusting in the company.
5 mai 2025
Réponse de Protyre Autocare - Ashford Service Centre
Dear George Gentle,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Regas ac
Booked on line,they started working on the car on time and regassed the ac. while I waited. So easy, nice people too.
7 mai 2025
Great job
Great job. I am really pleased with my service and repairs. A lovely and receptionist dealt with my booking. Thank you very much Jean
5 mai 2025
Always have my 2 cars MOT'd here
Always have my 2 cars MOT'd here. Each time they have been fair and never tried to up-sale any unnecessary services.
23 avril 2025
Very helpful
Very helpful, pleasant and welcoming staff. I was kept well informed, the service was quick.
4 avril 2025
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