The gentleman behind the counter checked all tyres and confirmed I only needed one replacing. They checked the air pressure in all the tyres after fitting it and did an analysis of the tread on them a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement97a Newport Road, Barnstaple, EX32 9BE Barnstaple, North Devon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went in one day to enquire about a rattle i had under the car , one of the lads had a look told me it was to do with the exhaust, Martin made enquiries on the phone to get parts and gave me an appo... Voir plus
L'entreprise a répondu
Excellent service Staff are best around courteous, polite nothing is ever too much trouble. They will always try to give you a price before doing any work so its not too much of a shock.
L'entreprise a répondu
Had a flat tyre. Called to see if they could fit me in and an hour later I was back home having had the tyre repaired. Vehicle health check (tyre depth & condition,brake inspection) conducted and re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Barnstaple
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, Royaume-Uni
- 01271 324406
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Online booking not fit for purpose…
I booked a slot online to fit a pair of new tyres. When I picked the car up I was advised that the tracking was out and needed to be rectified. The manager told me I should book a slot online when I got home..which I duly did. When I returned for the booked 1pm slot I was told by the manager that there would be an hour's wait because all the ramps were busy. When I asked what the point of an online booking was if it couldn't be honoured,rather than apologising the manager just launched into a tirade of abuse in front of other customers suggesting I find him some extra ramps if I wanted quicker service. "Right,I'm going round chuck all the other vehicles off so this selfish customer can jump the queue!" In the end the job was completed in half an hour while I waited. Under the previous non booking scenario I would have just brought the car in and waited or if I didn't have an hour 90 minutes to spare,as was the case this time, I would have left and either gone elsewhere or come back another time. Basically,my point is that the protyre online booking..and paying in advance...is not fit for purpose.
30 juin 2026
Réponse de Protyre Autocare - Barnstaple
Dear John Davies ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Barnstaple branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Barnstaple
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a new suspension wishbone fitted on…
Had a new suspension wishbone fitted on the van. They were very accommodating and made sure the work was done before it's MOT later in the day, which I really appreciated. Staff are very friendly and helpful. Would definitely recommend.
29 juin 2026
Avis spontané
Réponse de Protyre Autocare - Barnstaple
Hello Luke,
We appreciate you leaving us such a positive review. We're pleased to hear that you found the team at Barnstaple to be accomodating, friendly and helpful. Thank you for your custom and recommendation.
Best regards,
Eddie
Customer Care - Protyre
Took my daughters car in for a new back…
Took my daughters car in for a new back tyre. Excellent service and advice from the chap in reception who also fitted a new bulb for her back light. I would definitely recommend.
1 juillet 2026
Avis spontané
Réponse de Protyre Autocare - Barnstaple
Hello RS,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and advice when you visited us for your daughter's car. We truly appreciate your recommendation!
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Barnstaple
Dear Philip Anthistle,
We are delighted you had a positive experience with our team at our Barnstaple branch.
We appreciate your kind words.
We will look forward ton welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
New tyres for the Giulia
Always good to use Protyre or Bathwicks as it was in Barnstaple.
My Alfa needed some new tyres, booked on line and arrived a bit early, but not a problem to leave.
The only issue was I had a 4 wheel alignment booked elsewhere and the guys said we can do that.
I came back and they said they had trouble adjusting......I couldn't understand at the time, but I have since found out it may well have been they were using the library set up for Alfa Romeo which wouldn't work as the car has Quadrafoglio wheels fitted trying to align 285/30 wheels to a setting of 255 would never work
Not a problem just one to remember that sometimes the cheaper quick swap is not always best, if something is a bit specialist.
Guys were apologetic, now scheduled to go to original garage for set up.
Happy with my Ultra high performance tyres. Look forward to testing them hard.....very soon!
19 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Lance,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, very helpful, even Ozzie the dog enjoyed all the attention he got from staff!!!!🐾
22 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Shirley,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and friendly staff
Excellent service and friendly staff . Job well done.
22 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They don't rip you off!
Fixed a tyre for me for £34 which the garage had told me would have to be replaced. So helpful. Never feel like I am being overcharged.
19 juin 2026
Réponse de Protyre Autocare - Barnstaple
Dear Mr Genis,
We're so glad we could help with your tyre repair and save you money at our Barnstaple branch !
We always aim for fair pricing and excellent service.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service.
It's a great service to be able to go in & get your car checked over & safe to be on road & if there's anything that needs doing. They are very quick & efficient too
15 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Jenny,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quality & Speed of Service
From the call, through to the advice and new rear tyres it was effortless.
Got me out of a real dilema for the next day
15 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round
Convenient fitting times available, kept me updated as to when my tyre would be in stock, very pleasant staff, quick fitting and competitively priced. What's not to like!
12 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello,
We're so glad to hear you had such a positive experience with us! We appreciate your kind words about our service and team in centre. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Good staff who genuinely want to help
Good staff who genuinely want to help - straightforward
12 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Mr Plant,
We are so glad to hear our in centre team provided such a positive experience. Your feedback means a lot to us!
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Barnstaple
Hello Josie,
We are so pleased to hear about your positive experience with our team at Barnstaple. We appreciate you sharing your kind words.
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Barnstaple
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from start to finish.
8 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A garage I trust.
I have been to Protyre Barnstaple many times over the last 20 years. I know they will always give an honest answer about the state of my tyres, they won't persuade me to buy new when the existing ones are ok. They carry a good range of tyres so you are always offered a selection from budget to standard to premium. Prices are competitive, staff are helpful.
3 juin 2026
Réponse de Protyre Autocare - Barnstaple
Hello Mr Nick Brown,
Thank you for sharing your wonderful feedback!
We are delighted to hear that you have consistently had such a positive experience with our team at Barnstaple over the past two decades. Providing honest advice, a good range of tyres, and competitive prices is very important to us. We appreciate your kind words and look forward to continuing to serve you.
Best regards,
Eddie
Customer Care - Protyre
The friendly staff and great service…
The friendly staff and great service and value for money! 😀👍
3 juin 2026
Great advice and tyre service
I recently booked a single tyre change at Bathwicks in Barnstaple, Devon. James was very helpful on arrival to try and get my car done quickly as I had an appointment to get to. The tyre I had ordered couldn’t go on the same axle and so James was very helpful offering alternatives and prices and in getting the correct one sorted and still progressing the change given my tight schedule. The work was done to a great standard and very quickly. Thank you.
30 mai 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.