Protyre Autocare - Bournemouth Avis 

1 269
TrustScore 4.5 sur 5

4,6

42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.

L'entreprise a répondu

Noté 3 sur 5 étoiles

I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.

Noté 5 sur 5 étoiles

Very helpful. Got an air con regas, which unfortunately did not fix my air con as they found my air compressor has died. However, they removed the gas and confirmed a full refund would be processed. N... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Royaume-Uni

  • 01202 444999

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 269)

34 852 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Snap bolt

Snap bolt. Told me to go to a garage to fix it at my cost. I return to tell them it was there oblecation to fix it. They then said yes we will fix it. Gave me a week later to fix an replacement tyre. Not except able. When fix dint return sucurity socket. Did not phone me. Had to return to ask. 3days later. They had it and knew it was mine. Probably never use pro tyre ever again.

23 février 2026
Logo de Protyre Autocare - Bournemouth

Réponse de Protyre Autocare - Bournemouth

Dear Mr McVey ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great Service

Very pleased with customer service. Did the job same day that I took the car in. Would definitely use again.

16 février 2026
Noté 2 sur 5 étoiles

Took my number incorrectly again

Took my tyre off after a pothole blowout.
Had a nightmare in the rain on an uneven surface & the car slipped the jack, crushing my hand. [none of which are Protyre's fault of course].
So then took the wheel into the Bournemouth shop for a new tyre - the fella took my number, but 'must have written it down wrong' as I called them back after 6 days of not hearing from them!
Not very apologetic / no discount as a sweetener...
Second disappointing visit to this branch. Shame cos it's on my doorstep

18 février 2026
Logo de Protyre Autocare - Bournemouth

Réponse de Protyre Autocare - Bournemouth

Dear Andee,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 1 sur 5 étoiles

Disappointing service

Booked in for 2 new tyres for 10.30, car didnt get looked at till 1600.

I was told that my receipt would be sent my email but still not received one week on.

18 février 2026
Logo de Protyre Autocare - Bournemouth

Réponse de Protyre Autocare - Bournemouth

Dear Jane Majaya,


Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

We can also confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

GREAT SERVICE

GREAT SERVICE, TYRES IN STOCK, POINTED OUT OTHER ISSUES WITH CAR, VERY HELPFUL

16 février 2026
Logo de Protyre Autocare - Bournemouth

Réponse de Protyre Autocare - Bournemouth

Dear Mr Barrow,

We appreciate you sharing your positive experience you had with our team at our Bournemouth branch.

We're glad to hear that you received great service, found the tyres you needed in stock, and that our team was helpful in identifying other issues with your car.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Very good CS

I am with Protyre for many years.
The atmosphere, costumer service very good.
Prices are very reasonable as well.
Highly recommended

16 février 2026
Noté 5 sur 5 étoiles

The company were efficient.

The company were very efficient.I was fortunate to have arrived at a quiet period during the day. The service was informative and gave tyre options.

16 février 2026
Noté 4 sur 5 étoiles

The service is really good and…

The service is really good and efficient. Professional manner from the guys there and no issues with their work on my car. Am a repeat customer.

The customer toilets are just not very clean. There ought to be paper towels to dry hands after washing too.

12 février 2026

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