Protyre Autocare - Canterbury Avis 

855
TrustScore 4.5 sur 5

4,7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Luke and Lewis always do an incredible job keeping me updated regarding service. As well as going the extra mile to fit me in on numerous occasions. I recommend protyre highly and would highly su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Canterbury Protyre branch has to be the best and friendliest garage I’ve ever been to. Your employees that I met on were very welcoming and all appeared to be happy and enjoying their work. Luke in... Voir plus

Noté 5 sur 5 étoiles

All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, Royaume-Uni

  • 01227 455548

4,7

Excellent

TrustScore 4.5 sur 5

855 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(855)

33 340 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good and helpful service

Very good and helpful service. Thanks

24 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Eira,

We're glad you had a positive experience at our Canterbury centre. Thank you for your kind words and custom!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

The care and attention afforded by the…

The care and attention afforded by the staff at Canterbury

24 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Mr Kennett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Had a last minute issue

Had a last minute issue, and Luke and the team could not have been more accommodating. Friendly, professional service, with everything done to help and get me back on the road. Fully recommend

23 juin 2026
Avis spontané
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Réponse de Protyre Autocare - Canterbury

Hello Keith,

We are so pleased to hear we could assist you with your last-minute issue. We are glad our in centre team provided friendly, professional service to get you back on the road. Thank you for your kind recommendation!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

I've used Protyre Canterbury many times…

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Reception are polite and attentive. Throughout the duration of my visits I am kept informed of what is happening and there are never any little surprises on the final invoice with everything itemised and in plain English. Thanks!

23 juin 2026
Avis spontané
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Marc,

We are so pleased to hear about your consistently excellent experiences at our Canterbury centre over the years. It is wonderful to know our technicians' knowledge and pride in their work, along with our reception team's politeness, have made such a positive impression. We truly appreciate your kind words about our service. Thank you for your continued trust in us!

Best regards,
Eddie
Customer Care - Protyre

Noté 4 sur 5 étoiles

Failed MOT on a tyre

Failed MOT on a tyre. Managed to get a tyre delivered same day and fitted for a price.

Very friendly front member of staff, he was great. The other staff don't seem to want anything to do with customers and that's quite apparent. Not that it's really an issue.

17 juin 2026
Noté 5 sur 5 étoiles

Very prompt and courteous help and advice

Very prompt and courteous help and advice from staff. Have used this company previously and always return for any problems with our cars. Prices are very reasonable and would highly recommend.

17 juin 2026
Avis spontané
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Thank you for helping me out when I had…

Thank you for helping me out when I had a flat tire when I was due to set off to Le Mans for the 24hr you provided me with great service and I managed to catch a slight later than scheduled ferry I had a really great time thanks to your excellent customer service

17 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

What a great place to have tyres…

What a great place to have tyres fitted. Staff are extremely friendly and helpful and they will find an amazing deal on tyres for you. The coffee machine in the lovely waiting room (where you can also view your car on screen) is super easy to use, delicious and free! Bonus! Try this place, I`m sure you won`t be disappointed.

16 juin 2026
Avis spontané
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello Rebecca,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service and superb customer…

Great service and superb customer relations
MOT tester very thorough

12 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello John and Katy,

We are delighted to hear you received great service and superb customer relations from the team in centre. We appreciate your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Noté 1 sur 5 étoiles

Tyre was damaged on fitting

Tyre was damaged on fitting. When reported next day they tried to blame fault on manufacturer and offered no support leaving me with a huge bulge on tyre and not safe to drive.

12 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Dear Roy Steer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Noté 2 sur 5 étoiles

It took 1hr 40 minutes to regas the air…

It took 1hr 40 minutes to regas the air con. Staff were friendly.

12 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Dear ICTS ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Very good service

Very good service, very polite & Called me prior to visit to inform me that the work would be delayed as they were waiting for a delivery. Phoned when job was complete to let me know my car was ready to be picked up.

3 juin 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Hello,

Thank you for taking the time to share your positive feedback!

We are delighted to hear that you were kept informed about the delay and that the team in centre communicated effectively regarding your car's readiness. We appreciate your kind words about our service.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service from Protyre

Excellent service from Protyre from start to finish. They went above and beyond to help me and made the whole experience stress-free. The waiting area was lovely and clean, which is quite rare to find, and I was even offered a nice hot drink while I waited. Fantastic customer service, friendly staff, and I would highly recommend them. Thank you again!

4 juin 2026
Avis spontané
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Dear Danielle Bibi,

Thank you for taking the time to share your really positive feedback!

We are so pleased to hear you had an excellent experience and found our customer service to be fantastic.

It's wonderful to know you appreciated the clean waiting area and the hot drink.

We are delighted that we could make your experience stress-free at our Canterbury branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Had my car mot today I had too give it…

Had my car mot today I had too give it 5 stars as the staff was very efficient, lovely clean waiting room with lovely coffee on hand, a tv where you watch your car having it’s mot, went above my expectations will definitely use them again and a good price for the service I received

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Being able to book an MOT check at very…

Being able to book an MOT check at very short notice. Inspection was handled within five minutes of dropping the car off and completed in 45 minutes. The cost of £34 approx was half that quoted by the car’s brand service facility where I was told the car would need to be left all day. No brainer to use protyre again.

8 mai 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service. I needed my wheels balancing before I went on holiday and they fitted me in the next day. Also they’re really friendly and helpful. Just the best!

9 mai 2026
Noté 1 sur 5 étoiles

Not happy with service.

Not happy with service.
Aircon still not working.
Can't get it sorted out.

4 mai 2026
Logo de Protyre Autocare - Canterbury

Réponse de Protyre Autocare - Canterbury

Dear Kim Brooks,

We're sorry to hear that your aircon is still not working. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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