Protyre Autocare - Carterton Avis 

1 033
TrustScore 4.5 sur 5

4,7

Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

All agreed procedures were carried out. The cost of the service was not excessive.car returned in clean condition.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Royaume-Uni

  • 01993 843987

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 033)

35 562 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

One small problem

Booked in for 17:00, got there due to traffic 17:10 but they still got me in, however as they were rushing I think maybe they wasn’t focused as a day later I noticed one of my wheel bolts was 3/4 undone !

13 avril 2026
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Stephen Wilkinson,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent Service

Hit a pothole and damaged my tyre, David turned around my stress levels and got me back on the road within 1 and half hours and excuse the pun,they were flat out.

6 avril 2026
Noté 5 sur 5 étoiles

As always

As always, David from Protyre is knowledgeable and helpful. I wouldn’t take my car anywhere else.

6 avril 2026
Noté 5 sur 5 étoiles

Very easy to book online

Very easy to book online. Dave was very friendly and gave a clear outline of the work that needed to be done during my car's service. Work was completed quickly and follow-up issues were explained.

30 mars 2026
Noté 5 sur 5 étoiles

Friendly Experience

I took my wife's Morgan Plus 4 for its annual MOT and the guys were a bit surprised to see such a car. But they carried out a very thorough MOT test while I waited. It was all very friendly and enjoyable experience.

19 mars 2026
Noté 5 sur 5 étoiles

Easy and convenient

It was easy to order and pay for my tyres on the website. I was able to book a fitting slot at my convenience. The team were friendly and did an excellent job. I shall be using Protyre Carterton again.

9 mars 2026
Noté 5 sur 5 étoiles

Helpful and efficient

Easy to book in advance and see tyre stock, efficient on the day and really super helpful when I realised I had picked up a screw in my rear tyre on the way over helping to fix this in addition to changing over my front tyres for no extra cost.

3 mars 2026
Noté 1 sur 5 étoiles

Where do I start! not a very professional outfit!

Where do I start!
They fitted the new tyres then told me they couldn't set the tracking because they didn't have the equipment required to set up a car with ADAS (Advanced Driver-Assistance System).... something many modern cars have! I had to find another garage to do the tracking because the nearest Protyre centres with the right equipment either didn't answer the phone or the only person qualified to use it was on holiday for the week.
To add insult the one of wheel nut covers fell off before they reversed the car out of the workshop.....a good job I spotted this as most of them were so poorly fitted I would have lost more on the way home.

23 février 2026
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Tony,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great team!

Great team!! Went in for a replacement tyre and a brake issue. They needed to order parts, got it all sorted the same day. Very quick turn around, brilliant service and just an all around good experience.

25 février 2026
Noté 5 sur 5 étoiles

Swift and efficient tyre replacement at a competitive price.

I used Protyre last Spring to regas my Toyota's a/c so when I needed 4 new tyres a couple of weeks ago Protyre came up on the searches with the best prices for the Falken tyres which were the original brand fitted when the car was new. Even better was the fact when I came to order they had a promotion which took £10 each off tyre so I was very happy with that. I placed the order and arranged a suitable appointment for fitting a few days later. I delivered it 10 minutes before the due time and was told it would be ready between 1 hour and 1 1/2 hours. We returned after just over an hour later and it was just coming off the ramp. Good and fast service, good price and friendly staff. Will certainly continue to use them in future.

16 février 2026
Noté 1 sur 5 étoiles

Told my auntie not to go there.took an…

Told my auntie not to go there.took an hour to do 2 tyres on her little car. Staff stood around . No rush to get her sorted.

4 février 2026
Avis spontané
Logo de Protyre Autocare - Carterton

Réponse de Protyre Autocare - Carterton

Dear Mr Barker,

Thank you for notifying us of your concerns in regard to your Aunt's recent visit to our Carterton branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service

Great service, good price ( although it could have been better). I copied the code to save £10 but it didn’t let me apply it at checkout. Car was in and out quickly.

16 février 2026

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