Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... Voir plus
Établissement
Changer d'établissementUnit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... Voir plus
L'entreprise a répondu
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... Voir plus
L'entreprise a répondu
Got me out of trouble when I had roadside blow out - luckily they had a tyre the right size for my car, unlike several others that I called
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Colchester
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, Royaume-Uni
- 01206 210245
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tyres Fitted Wrongly.
Bought 2 front tyres from Protyre after my car failed it's MOT test for damaged tyres. Took the car for retest and failed again on front tyres! They were directional tyres and both had been wrongly fitted. Went back to Protyre and they wouldn't deal with it that day. Had to rebook for the following day.
3 juillet 2026
Decent service but using a Groupon voucher added avoidable complications
I took advantage of a Groupon voucher offer for a Air Con gas recharge and pollen filter replacement, which offered a good price. I called the centre to make the related appointment. When I arrived I was advised that the timing was incorrect and that that the filter had not been ordered, so an overall potential delay of a couple of hours. I left the car and arranged a lift back home. I received a call from the centre to advise that the Protyre website reflected the incorrect gas required for the recharge - this meant a price increase for the correct gas and the need for me to cancel the Groupon voucher and purchase another (for the correct gas) - Groupon process was very simple. I was called to advise car was ready for collection - I asked for paperwork to confirm work done but was advised this was not normally provided when a Groupon voucher was used. I was given a copy of a document issued to Groupon, which provides the basics of what I needed. Overall, a decent service provided but using a Groupon voucher and the confusion of the gas type added avoidable complications.
13 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Tyres fitted
I had 4 tyres fitted about 7 months ago thru black circles. The service was all fine but then I had an MOT done at my regular place 5 months later, who failed my MOT as 2 of the tyres were fitted backwards! They rectified it and then passed me which i had to pay for, albeit it wasn’t a big charge but i do wonder about the safety implications of driving around for 5 months like that. Those who might say oh you should’ve checked them when they were fitted, well I am no tyre expert hence paying and getting new tyres fitted by ‘professionals’ and trusting they did their job.
Needless to say I won’t be using them again.
5 décembre 2025
Avis spontané
Réponse de Protyre Autocare - Colchester
Dear Customer,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Overall you provided a good service…
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was a little disappointed when I asked for the new rear tyres/ wheels to be swopped with the front ones, to be asked for a sixty pound fee? I would have thought with the vehicle already up on the hoist and the power tools that you use, it would have taken a matter of minutes to swop the over!
15 juillet 2026
Got me out of trouble when I had…
Got me out of trouble when I had roadside blow out - luckily they had a tyre the right size for my car, unlike several others that I called
29 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Neil,
Thank you for your positive feedback.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team was able to help you out of a difficult situation.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Aircon regas (Or not!)
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and expecting the quoted hours wait 15 minutes later I got a call. I was expecting them to say we can't regas it because it is not holding the gas, but no! They said it was working fine and the gas was almost full (Not bad for an 11 year old Fabia!) What's more they didn't charge anything for the checkup and I got a full refund from Groupon in a couple of days.Great service and honesty thankyou.
28 juillet 2026
Avis spontané
Réponse de Protyre Autocare - Colchester
Hello Chris,
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our team in centre provided such honest and efficient service. It's fantastic to know that your vehicle was in great shape, and we truly appreciate your kind words about our service and honesty.
Best regards,
Eddie
Customer Care - Protyre
Took good care of my 60 year old car
Took good care of my 60 year old car , tyres fitted carefully and all round good job
29 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Mr Trenfield,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic experience at Protyre…
Fantastic experience at Protyre colchester as always. Been going there for 10 years now for MOT'S, tyres & repairs. Staff are always super accommodating especially John who always remembers & looks after loyal customers. (Thanks for fitting me in for unexpected new tyres on the morning of my holiday!!)
Costs are always reasonable and explained in full. I will still continue using protyres!!!
13 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Coral,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Colchester
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Aircon check and regas
Went for an aircon check and though the mechanic thought the car needed some further work it transpired that after regasing it worked fine.
15 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn’t go anywhere else!
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them.
I woke up the other day and noticed there was a nail in my tyre it was completely flat.
I managed to get booked in with Protyre on the day and they managed to get it sorted within an hour. Would definitely recommend them!
15 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Colchester
Hello Mr Vesnier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient!
13 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest in town for wheel alignment
Cheapest in town for wheel alignment, amazing staff very polite
8 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and punctual on scheduling
Prompt and punctual on scheduling. Have been with Protyre for over 5 years now and always had a great experience.
6 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Mohamed,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poor Service
Booked through etyres, had email confirmation of appointment but on arrival was told no appointment and they were fully booked. Next convenient appointment was in 7 days. Customer service person wasn’t helpful at all. No call to warn me. Two hour round trip and wasted morning.
Customer relations are just as bad. They contacted me on Monday 29th and have ignored me since. Even after requesting me to contact them on here.
27 juin 2026
Avis spontané
Réponse de Protyre Autocare - Colchester
Dear ASHLEY BRITTON,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Nice and friendly staff
Nice and friendly staff
Didn't have to wait long for the M.O.T to be done
3 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
3 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Mr Bushell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great air con service
Easy booking process, very polite on reception desk. Not knowing when my daughter’s car last had its air con checked and re-gassed, I took it to Protyre. Now she has ice cold air con 👍👍
1 juillet 2026
Réponse de Protyre Autocare - Colchester
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.