Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... Voir plus
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... Voir plus
L'entreprise a répondu
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Derby Mansfield Road
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, Royaume-Uni
- 01332 290699
4,7
Excellent
745 avis
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Professional service given and helpful…
Professional service given and helpful advice.
22 octobre 2025
Outstanding service from start to finish
From start to finish, my experience with Protyre was excellent.
I spoke to Ant, asking about a quote for a battery as mine was dead 😢 he came back to me within the time he said he would with a quote. I had been to various places for quotes as this wasn't in my budget! And another quote Id received was a lot cheaper (the battery was cheaper and the warranty wasn't as long. I'm not saying Protyre were more expensive.. just to put that but in!) So I wanted the best possible price.
I asked Ant if there were any other cheaper ones that they did. He again said he would go away and come back to me. Ant called me back and advised he could order the same battery as the one I'd been given the cheaper quote on and that they could do it for £50 cheaper! I was so happy!
I went down there on Saturday.. was greeted with a smile and my car was taken straight In.
After enjoying a cup of lovely coffee (from their machine) my car was ready!
Super fast service, great price. I wouldn't hesitate to recommend Protyre. thank you so much d
22 octobre 2025
Friendly helpful team
Friendly helpful team.
Second time I’ve used Protyre Derby and would highly recommend.
13 octobre 2025
Always delivered
Good understandable customer service and straight to the point when needed. They’ve always got the job done and competitive price.
10 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great customer service and quick…
Great customer service and quick turnaround - thank you for sorting my car!
8 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Derby Mansfield Road
Hello Holly,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They care and reliable.
The car after service is now feeling very reliable. I got late for taking back the car as traffic jam. They waited for me. I asked for change sparkle plug, they changed for me.
26 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Hello Ms Law,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
4 new Bridgestone tyres.
4 new Bridgestone tyres purchased on line and fitted locally next day. Good price and service. Would use again. Thank You.
26 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service everytime
22 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Hello Janice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
I came down for a wheel alignment last minute because mr tyre let me down with my booking and the bloke behind the desk managed to fit me in there and then! Outstanding customer service also the young lad came out to show me how far my wheels were out of alignment, overall was a great experience and I’d be using them again in the future
17 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Dear Mr Sankey,
We're happy to hear that we could assist you with your wheel alignment on short notice..
We appreciate your kind words regarding our customer service and that our team member explained the alignment issues clearly.
We're glad you enjoyed your experience at our Derby Mansfield Road branch and thank you for your recommendation!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent customer service.
17 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Hello Mrs Smedley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
the service was good until I drove my…
the service was good until I drove my car at speed the next morning the car was virtually undrivable on checking the tyres when hot my psi was 43,/44 in tyres that should of been 32/33 could have been very dangerous
10 septembre 2025
Réponse de Protyre Autocare - Derby Mansfield Road
Dear tania Cleal ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby Mansfield Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Showed me a hazard on car which needed…
Showed me a hazard on car which needed attention straight away thank you
1 septembre 2025
Great value premium tyres
Great value premium tyres, fast delivery and fitting appointment, friendly and helpful staff
29 août 2025
Quick and efficient at a great price.
29 août 2025
Amazing service
Amazing service , great value for money , quick turn around , and my car is ice cold thanks to the new gas fill for my AC 😎👍🏻👌🏻
29 août 2025
Excellent Service
9 juillet 2025
Good service for aircon Regas easy and…
Good service for aircon Regas easy and simple to arrange and drop off the car. I would definitely use their services again for a regas for sure.
12 août 2025
Excellent service and communication
Excellent service and communication, very polite and a everything done to a high standard. The manager was excellent
6 août 2025
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