The reception staff were polite and professional. I arrived early and was attended to straight away. Great service from the Great Dunmow team.
L'entreprise a répondu
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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The reception staff were polite and professional. I arrived early and was attended to straight away. Great service from the Great Dunmow team.
L'entreprise a répondu
I was booked in 1.30, but as your people were running behind time, my car wasn't ready until 2.45. The tracking went well, but the time issue was disappointing.
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Voir plus
L'entreprise a répondu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Royaume-Uni
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Pot hole wrecked yet another tyre which was beyond repair. Turned up unannounced at the Dunmow centre and was greeted by Henry who took my details and started to process immediately. It was 11:00 on Saturday morning so I expected a wait.Henry informed me that there was a 60 min. wait time. Tate started to deal with the tyre within 30 mins and was kind enough to show me the damaged tyre. All done within 45 mins and my replacement Goodyear was a reasonable price too. Efficient and friendly service and hats off to Henry and Tate who were both stars and had me on my way swiftly. Would recommend.
Easy to book a test at a time to suit online at a reasonable price. Test conducted promptly while I waited. Coffee and other drinks provided FOC. Good experience.
We have cars Mot and service here and have done for a few years now. The quality of work is great and they always give good advice on options. Their customer service has improved greatly with prompt answering of calls and someone being at the reception desk.
Excellent service, staff polite and very helpful, quick efficient service. Would highly recommend, when required shall be going back to them.
I ordered my tyres online from Protyre and got a competitive price. What makes Protyre good is that they are a proffesional company with properly trained staff. There was no up selling and they were very efficient. Would definitely use again.
Punctual timing of appointment work completed on time friendly staff waiting room could do with a TV
I had a puncture repair which didn't hold and still went down, which then ended up with a tyre replacement. The tyre price was matched to another supplier but didn't originally receive puncture repair refund. However after review, this was deemed an oversight and the puncture repair was refunded.

Réponse de Protyre Autocare - Great Dunmow
Speedy service very friendly staff and good product range
Been using the guys for over 10 years now and I’m always happy with the service. As a ex mechanic that’s to lazy to crawl under the car anymore I fine them trustworthy and pricey are reasonable
I had a MOT done which I found easy to book on-line, I did try to telephone a couple of times but after 10 minutes not being able to get through I decided to go there and speak to them. I found them polite and very helpful. Overall I was happy with the service hence 5 stars.
2 tyres renewed in about 20 mins, no waiting. All pleasant staff and free cuppa in waiting area. Great service.
Great service, staff are very helpful and friendly. And the tyres and service is very competitively priced.
Nice waiting area, and tea and coffee and a toilet facilities.
Got there early morning , dropped keys, was keep informed, mot and service , passed mot , had some advisories, wasn't rushed into having them done. I chose to get them done... picked my car up early afternoon , and price wasn't over the top .
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