Protyre Autocare - Guildford Moorfield Road Avis 

1 608
TrustScore 5 sur 5

4,8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Guildford Moorfield Road

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 566355

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(1 608)

34 004 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant service

Brilliant service from everyone I dealt with.
Went in with a puncture and was back on the road again within the hour.
Thanks!🙂

3 mars 2026
Noté 5 sur 5 étoiles

Hunter 4 wheel alignment

Second time visiting the Guildford branch for 4 wheel alignment on the Hunter system. Great service, good knowledge and technicians. Love the certificate on the wall re not ripping women off, nice touch. Will definitely use again.

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Always friendly and they thoroughly…

Always friendly and they thoroughly check the order to make sure you're getting the correct tyre(s) for your vehicle.

27 février 2026
Logo de Protyre Autocare - Guildford Moorfield Road

Réponse de Protyre Autocare - Guildford Moorfield Road

Dear Nigel Eastman,

We appreciate you sharing your feedback.

We're happy to hear that you find our team at our Guildford Moorfield Road branch, friendly and that we thoroughly check your order to ensure you get the correct tyres for your vehicle.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 1 sur 5 étoiles

Not good they failed my MOT saying that…

Not good they failed my MOT saying that the power steering was leaking and i had to go to the main dealer,
The main dealer(Nissan) said it wasn't leaking just residue on the joints and passed its MOT

2 mai 2025
Logo de Protyre Autocare - Guildford Moorfield Road

Réponse de Protyre Autocare - Guildford Moorfield Road

Dear Raymond Atkinson,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Guildford Moorfield Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great Service

Booked MOT online and received £10 against the booking. Arrived early, they attended to the vehicle early and were professional amd courteous throughout.

25 février 2026
Noté 5 sur 5 étoiles

Friendly and efficient staff

Friendly and efficient staff. They always make you feel welcome and give me special attention knowing I lost my husband recently. I feel confident that the work they do on my car is necessary unlike many garages who ‘find’ problems!

16 février 2026
Noté 2 sur 5 étoiles

Beware hidden costs

To be fair, the service generally was good but with a few caveats. Trying to charge £10 per wheel to swap the front tyres to the back, unbelievable for undoing 4 extra bolts per side when I was spending several
Hundred pounds.
I punctured one of the new tyres within a week on a pothole so went back again. This time the mechanic told me I also needed the existing rear tyres replacing for some absolute nonsense reason, which was missed the week before. So beware of unnecessary upselling, I checked them with another garage and were told they were fine.
Also, price wise they added £40 to the price in the garage compared to online (price matched after I complained) but again, beware

18 février 2026
Logo de Protyre Autocare - Guildford Moorfield Road

Réponse de Protyre Autocare - Guildford Moorfield Road

Dear Customer,

Thank you for notifying us of your concerns regarding the costs. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

It was a last minute booking

It was a last minute booking following a need to check steering geometry after an encounter with a large pothole..

Protyre fitted me in and did check and adjustments in 45 minutes.

Great friendly and professional service

18 février 2026
Noté 5 sur 5 étoiles

Extremely helpful!

Extremely helpful when I visited after having a puncture in a tyre. Had all 6 childminding children with me and it wasnt an issue at all. Very friendly and although the issue wasnt resolved - through absolutely No fault of the garage, I am so grateful for their time.
I would highly recommend them and will use them again in the future. Thank You!

18 février 2026
Avis spontané

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