Protyre Autocare - Ipswich Avis 

1 258
•
TrustScore 4.5 sur 5

4,7

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB

•

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Royaume-Uni

  • 01473 723325

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 258)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Always great courteous service

Always great courteous service

4 novembre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

From start to finish they have been…

From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.

31 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Dean​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

4 wheel alignment.

I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the front wheels tested for free. I'll definitely be back and recommend.

3 novembre 2026
Avis spontané
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Steve,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Pleased with the service.

Pleased with the service.
Disgusted with the increased charge with no explanation.

28 septembre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Dear Customer,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Timothy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Easy to book

Easy to book, staff helpful and good service

28 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service as usual

30 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Carole,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Drive in puncture repair Prompt service…

Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency.
Cost or the puncture repair was in my opinion extortionate £41 incl environmental charge not sure why that was added ? Understandable if tyre was replaced.
My own fault for not asking how much will it cost first! However paid with no fuss but score reflects price.

28 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Dear Carl Fox, 

Thank you for sharing your feedback with us. We are pleased to hear that you found our puncture repair service to be prompt and efficient. However, we are sorry to learn that you were unhappy with the cost of the repair and the environmental charge. We have passed on your feedback to management.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Tyre

Friendly helpful staff good price and service

28 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Shaun,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Mr Moyes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Consistently reliable

Staff are friendly and helpful. I've been taking my cars there for decades. They're reliable and trustworthy, and thorough.

21 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Service on my car was completed very…

Service on my car was completed very promptly and to my satisfaction. Staff very helpful

19 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Mrs Castle​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Have used them for many years

Have used them for many years. Always a great customer service

19 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

They are polite and helpful

They are polite, knowledgeable and efficient. They made me feel like a valued customer and recognised me on arrival

12 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Graham​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

always helpful friendly staff great…

always helpful friendly staff great service

12 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Mr Turner,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Staff are very supportive

Staff are very supportive, friendly and can accommodate adhoc appointments. Cost also very reasonable.

12 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Sateesh​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Fantastic work done by them and very…

Fantastic work done by them and very speedy.

7 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Sarah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Brilliant Service thank you

Brilliant Service thank you

12 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Matthew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

I've always used protyre Ipswich and…

I've always used protyre Ipswich and they are brilliant!
Service and staff always fantastic!

7 octobre 2026
Logo de Protyre Autocare - Ipswich

Réponse de Protyre Autocare - Ipswich

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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