The customer service team was friendly and the tyre repair was done well. However, the staff seemed quite rushed and didn’t really take the time to explain my questions or the work that was carried ou... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Romar Court, First Avenue, Bletchley, MK1 1RH Milton Keynes, Buckinghamshire, GB
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Lisez les avis des autres
The gentleman at the reception was great, i was greeted with warm welcome and all my questions were answered in a very friendly manner. They took the car straight in and the tyres were replaced in le... Voir plus
L'entreprise a répondu
I visited Kipling motorist centre (protyre) in Bletchley MK for a m.o.t and some tyres fitted. The manager Patrick was excellent , so professional and although extremely busy made time to explain eve... Voir plus
L'entreprise a répondu
The booking process was very easy. Staff on the phone were professional. Arrived and car quickly booked in and aircon refilled. Everything was made easy with Protyre. My visit lasted longer than i ant... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Milton Keynes
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 4 Romar Court, First Avenue, Bletchley, MK1 1RH, Milton Keynes, Buckinghamshire, Royaume-Uni
- 01908 372996
4,6
Excellent
909 avis
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Great price and fitting time
Great price, arrived on time and fitted tyre straight away. I asked for my wheel bearing to be looked at and was told to arrive 1st thing the next morning, i arrived early and was told that due to staff issues they wouldn't be able to look, not great that i took time off work but things happen. Wasn't offered an alternate date
7 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
DON'T TRUST
They dropped my wheel, damaged it badly, but claimed it was my fault, despite admitting the damage can only have been caused with the tyre removed (because I do that all the time outside my house). DON'T TRUST
18 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Milton Keynes
Dear Alun Stone,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Always welcomed with a smile and big…
Always welcomed with a smile and big hello. Efficient and very friendly. Car is always done within the time I’ve been given. All work is explained to
Me in layman’s terms which I understand if I don’t they explain everything thoroughly. Called as soon as the car is ready and I’m always very pleased with the fact I’m treated respectfully in what is normally very Male dominant situation. There was a lovely girl who was there this time who I chatted to that works there and she was extremely friendly and helpful.
6 octobre 2025
Avis spontané
Booked for 11:30, they started at 12:15. Tyres? More like Time-wasters.
Had a booking at 11:30am.
Waited over 45 minutes before my car was even brought inside.
There was only one technician, who spent a good chunk of that time on the phone after finishing the previous vehicle.
Receptionist gave zero updates — just a shrug and a “there’s only one person working” as if that made everything okay.
No apologies, no ETA, no sense of urgency.
Meanwhile, I was left standing around like I came in for a spa day, not a tyre fitting.
⚠️ Poor communication and complete disregard for appointment times.
Eventually they did take the car in at 12:15, but by that point, the customer service damage was already done.
If you value your time, maybe look elsewhere — unless you enjoy being ignored with a smile.
13 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Milton Keynes
Dear Alexandru Boldor,
Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent visit to our Milton Keynes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Milton Keynes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Recommended
Quick work, friendly staff. Nothing to complain about. MOT was done in under an hour.
29 septembre 2025
Réponse de Protyre Autocare - Milton Keynes
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Milton Keynes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service, again....
Our car needed work on following the MOT test, and they were able to get it done the same day, at what we felt was a competitive price. Will definitely keep using them.
4 octobre 2025
Réponse de Protyre Autocare - Milton Keynes
Dear Martin
We appreciate you sharing your experience you had with our team at our Milton Keynes Branch .
We're happy to hear that the work needed after the MOT test was completed promptly and at a competitive price.
We're glad you'll keep using our services and thank you for your positive feedback.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Milton Keynes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Angelina,
We would like to thank you for sharing your feedback regarding the service you received at our Milton Keynes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you very much
Thank you very much. The service was excellent/very kind. The gentleman was very understanding of me despite my language barrier and the fact that I forgot to spell my (not easy) surname. Everything was efficient and quick. I will definitely visit this place again because these people are trustworthy
1 octobre 2025
Excellent price and friendly service
29 septembre 2025
Réponse de Protyre Autocare - Milton Keynes
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Milton Keynes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mot retest
Mot test car failed work done took car back and they then decided to fail the car on something completely different. If failed why was this missed first time???? They are only allowed to retest the items the car failed on within the 2 week window. Stay away from this place absolutely disgusted.
22 septembre 2025
Réponse de Protyre Autocare - Milton Keynes
Dear Carol,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Glenda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Milton Keynes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reliable and good advice.
22 septembre 2025
Réponse de Protyre Autocare - Milton Keynes
Dear Charles Westwood
We're happy to hear that our advice was helpful and reliable for you at our Milton Keynes branch .
Thank you for your positive feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Mrs Parram,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Milton Keynes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Milton Keynes
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Milton Keynes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Shoddy, disorganised and slap dash work.
Kipling Motorist Centre - Milton Keynes - Team Protyre were terrible. They had no knowledge of my blackcircle booking when I arrived. They didn't even know the tyres had been delivered as their 'system wasn't linked to blackcircles". They disrupted my working day as I had planned around the appointment. They then delayed the appointment by 2 hours, rushed the fitting, and I have had tyre sensor issues ever since the shoddy work was completed. The 4 new tyres they fitted weren't even from the same batch (separate issue with blackcircles), and they couldn't even be bothered to match the 2 different batches to each axle. When i checked each tyre PSi at home every tyre was well over 10PSi underinflated, which is just dangerous. Again, a testament to their rushed poor workmanship. The service also said it would include tracking when I booked it - this was never completed, so I paid for a service I didn't receive. The tyre booking process was simple and easy via blackcircles, but everything regarding Kipling Motorist Centre was an absolute nightmare.
29 août 2025
Avis spontané
Réponse de Protyre Autocare - Milton Keynes
Dear Dan,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
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