My car went in to have air-conditioning gas topped up. Initially I found little improvement when really tested on a very hot day;when I explained this they responded very well, and spent a lot of time... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB
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Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... Voir plus
L'entreprise a répondu
Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... Voir plus
Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Nailsea
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, Royaume-Uni
- 01275 859859
4,9
Excellent
1 k avis
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Despite turning up at the agreed time…
Despite turning up at the agreed time we had to wait for over an hour for tyres to be fitted. The tyres weren’t inflated to the manufacturers recommended pressure and on tyre was completely deflated within 24 hrs.
3 juillet 2026
Réponse de Protyre Autocare - Nailsea
Dear Mike Parsons,
Thank you for your feedback. We sincerely apologise for the extended wait time you experienced and for the issues with your tyre pressures. This is certainly not the standard of service we aim to provide. We are very sorry to hear that one tyre deflated so quickly.
We can confirm that this has been raised further with management, they will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service
I ordered or a company (not Protyre) sent the wrong tyre, on the hottest day of the year the error was rectified And the correct tyre fitted, no fuss no humiliation just goid advise and very good service, I was even offered an ice lolly ! This now my go to garage. Thank you
29 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Pauline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and reliable service!
29 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Mr Rooke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Nailsea
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good and professional service and near…
Good and professional service and near to my home.
24 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Marcin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked in one day discussed requirement…
Booked in one day discussed requirement seen the next. Work carried out at agreed time and promptly returned.
24 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, I really did not know what the problem was with my tyres but within an hour,, it was all sorted - puncture traced and new tyre fitted.
Took note of how many miles I do a year and sorted reasonably priced tyre. Would certainly use again!
Thank you to the Manager for being so understanding and looking after me so well.
24 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Penny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Experience was OK
Experience was OK. However, staff were not able to give the discounts advertised on the web site. Some of us like to make a face to face purchase. Shame to miss out on advertised discounts. Is this an misleads advertising/web site?
22 juin 2026
Réponse de Protyre Autocare - Nailsea
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Nailsea branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to book online
Easy to book online. Dropped my car off at 15.00 and collected it by 16.00. The punctured tyre was successfully repaired and saved a significant sum compared with having to replace it. Helpful staff and a professional service.
17 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service and very quick to…
Fantastic service and very quick to have 4 tyres fitted. Good communication from staff, thank you.
17 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement
Easy booking. Good service. Reasonable pricing.
The only missed is forgot to return my screw caps (just come back with standard black plastic one)
17 juin 2026
Réponse de Protyre Autocare - Nailsea
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Nailsea
Hello Mr Hartley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Nailsea
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Puncture
Couldn't get in the day I wanted due to them being so busy but once I got an appointment car was in, looked at, fixed and returned very promptly with a fair price.
Staff were friendly and gave advise also.
5 juin 2026
Quick and easy with friendly helpful…
Quick and easy with friendly helpful staff...all good
3 juin 2026
Really helpful in very hot weather
I booked for a tyre check and replacement if necessary and for air con gas. It was incredibly hot and I was about to go on holiday. I booked for after the holiday for the air con as that was fully booked so just went in about the tyre initially. They checked it, adjusted the value and said to return if there were any problems. Afterwards, I explained about the air con and the holiday. They were incredibly busy with people wanting air con and it was very hot which must have been exhausting; however, they checked on the progress of the other cars and managed to fit my car in for the air con to be sorted out right at the end of the day. It made such a difference to our holiday, especially in the traffic jams. I spoke to three members of staff and all were really helpful and friendly.
3 juin 2026
Absolute professionals
Absolute professionals. We’ve always valued excellent advice and today, been the same again.
If you’re in the BS48 area, there’s no excuse for bad tyres!
Excellent work guys!
30 mai 2026
Avis spontané
Puncture repair .
Next day appointment , assistance with re-inflation on the day, ability to replace like for like tyre if needed, happy with early drop off and possible missed pick up, good repair, good communication - less than £35!
29 mai 2026
Friendly local tyre place
Very patient when I didn't bring the wheel nut thingy and then (when my husband brought it) completed the job really quickly. Beautiful tyre.
Wondering why ProTyre don't keep a selection of wheel nut thingies in their workshop for such occasions as apparently usually they call in someone else to do it which would have cost me £20.
29 mai 2026
Always great service
29 mai 2026
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