Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Voir plus
L'entreprise a répondu
Unit 3 London Road Mall, Pembroke Dock, SA72 4RS Pembroke, Pembroke, GB
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Dropped the vehicle in for MOT due to getting stopped on the way to the airport going on a family holiday for no MOT. Rang Tom who booked me in a late notice for the day I returned from my holiday so... Voir plus
L'entreprise a répondu
Called in on the off chance of having new tyre fitted( almost everywhere else needs booking near me) lovey guys (Tom and sorry didn’t get my filters name ) sorted me out almost right away! Happy with... Voir plus
L'entreprise a répondu
Recently had to get 4 new tyres for my SUV, these are never cheap, but I always get good tyres as I do fairly high mileage. Great service, booked in promptly once ordered tyres came in next day, fitte... Voir plus
All worked very well staff where great and helpfull with any questions I put to them. Some of the equipment wasn't working, I had a tyre replaced and payed for a tracking, the tracking equipment... Voir plus
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Unit 3 London Road Mall, Pembroke Dock, SA72 4RS, Pembroke, Pembroke, Royaume-Uni
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Dealing with Justin who was professional, informative and reliable
If I could give the guys down protyre Pembroke dock more than 5 stars I would. Only recently started using this garage for myself and my son’s car and they’ve been fantastic from day one. Justin and the other guy (can’t think of his name) have been so helpful! And I’ve been in a fair few times 😂 100% recommend without a doubt!
Brilliant service from both Justin and Rob, no inflating prices or doing unnecessary work, would highly recommend.
Justin and his team were super helpful as always helping get my van back on the road the same day after it broke down on the job. They were able to source a part same day and gave me a firm price and kept me informed when they found another perished part and again sourced it same day. 5/5 service again. Thanks guys 👏🏻
Excellent mechanical service on the shop floor but this branch seems to be short staffed. Still waiting for prices on some work required. Already had to find alternative outlets to do some of the work due to the delays in provision of quotes. Also seems to be a high staff turnover, not a good indicator of reliability……
Thanks for your response that my concerns have been raised with the area manager and your assurances that he would contact me in due course but he/she must be a busy person as I have heard diddly squat from your offices in the 20 days since. Are you really interested in retaining a customer base or just making excuses?

Réponse de Protyre Autocare - Pembroke Dock
Good service. Don’t make a drama out of it and quietly get on with the work. Easy staff to work with. I’ve used many times and will continue to do so.

Réponse de Protyre Autocare - Pembroke Dock
The guys down there very helpful. Would definitely go back.

Réponse de Protyre Autocare - Pembroke Dock
Went to have two parts replaced ( which I supplied) and the tracking done a job that should have taken an hour, tops, was there THREE HOURS as a young kid tried to do the job and didn't know what he was doing ( his words not mine ) . Nobody seemed to care not even an offer of a tea / coffee .

Réponse de Protyre Autocare - Pembroke Dock
Can't recommend these guys enough!! They go above and beyond!
Great service! Really helpful staff who provided good advice. I sat and waited for my car, 2 free cappuccinos and a chat with the very knowledgeable woman on reception (apologies I can’t remember her name) and I drove away a very happy customer.

Réponse de Protyre Autocare - Pembroke Dock
Very helpful on telephone. Tyre ordered and fitted quickly
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