Protyre Autocare - Poole Barter Road Avis 

Warm and cheerful welcome at reception, very polite and helpful, know their job, car was booked in for complimentary check and also engine management light was showing, waited about 1hr while it was checked, was told what the problem was with car and given a price for work, price was very acceptable, jobs were done in a very acceptable time, price much better than main dealer, staff very helpful and kept me updated throughout, sorry I don't know their names

Very helpful and amenable staff. The service and MoT were carried out on my ev with no problems, and in good time. There was a small glitch (software?) when pricing the ev service, but all came good in the end.

Great service. Fast and efficient.

Service and greeting superb, appointment time adhered to. MOT firm but fair. Overall an excellent company. I have used Protyre for a few years now and they have always been excellent.

A very good experience. Helpful staff too.

I would have given the experience a 5 but Protyre's pre order on line needs co-ordinating better with the branch where the fitting takes place.
On 2 occasions, the system still allowed me to book in for fitting before the tyres actually arrived at the branch that would do the fitting.
My first experience, only one of 2 tyres arrived and the 2nd one never did get delivered. Tried a different branch this time and despite a late delivery, Toby, the manager at Alder Road, Poole branch made sure that the tyre fitting took place on the same day.
In addition, my order for wheel alignment wasn't possible on the nearside, due to a seized nut on the track rod rod. However, he OK'd it for me to return at a later date, after I got it fixed, to complete the job at no extra charge.
Also, thanks to Jack, the technician, for his expertise.

Helpful and friendly staff. Had all 4 tyres done and was completed in good time

Very helpful and friendly staff

Previously used this depot with no complaints.
However, on this occasion did not initially carryout the tyre replacement as requested, but immediately rectified this on being notified.
Also promised to send the receipted invoice for the job by email, but this has never been received!
Not impressed by service on this visit

Always professional, efficient and friendly. Thank you..

Who knew an MOT could actually be a pleasant experience? 😄

The team were incredibly friendly and welcoming, and took the time to walk me through everything in a way that actually made sense (no confusing jargon!). It felt thorough, transparent, and genuinely customer-focused from start to finish.

Safe to say I’ll be back next year—hopefully with equally good news for my car!

We required four new tyres for recently refurbished alloy wheels and popped into the depot on the off chance. The manager offered several options and we received a good price for the option selected. Our tyre fitter did a fantastic job with fitting tyres to the new rims. Very professional and friendly.

Very quick and proffesional.did a great job at a good price

Very bad experience and poor customer service

Good and fast

Thanks to pro tyre I managed to get my drop links replaced next day it took them a couple of hours because bolts were seized. Thanks 😊

Prompt professional service