Protyre Autocare - Ripley Avis 

346
TrustScore 4.5 sur 5

4,6

5/7 Derby Road, DE5 3EA Ripley, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Efficient The service was speedy, but upon arrival to collect car to mechanics were just out the front smoking, the younger lad then said he couldn't complete the full job as there was a issue wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously. Not a stocked brand or size, and wanted to keep same all round. Ordered online for av... Voir plus

Noté 5 sur 5 étoiles

I went for a (reduced price) aircon regas and the guys at Ripley gave my car a thorough examination. They pointed out a few things and I got booked in for a couple of days later on Spring Bank Holida... Voir plus

Noté 5 sur 5 étoiles

Quick, friendly and professional service. The staff advised and resolved my tyre issues. Thank you


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

346 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(346)

35 519 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had a nail in my tyre

Had a nail in my tyre. The staff were very friend and helpful. They talked me through what options there was and informed me of all prices before I made my decision.
I would recommend they to everyone and will be going back in the future for any other tyres I need

29 avril 2026
Noté 5 sur 5 étoiles

Pot Hole damage on nearly new tyre

Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously.
Not a stocked brand or size, and wanted to keep same all round. Ordered online for availability within 48 hours.
Pre-booked fitting time with order, dealt with in time specified.
Should not really have needed replacement so soon. Could have been worse as could have cracked alloy wheel too, tyre cut on inner side wall about midway down a 55 profile tyre so quite deep hole with sharp stone in edges. Not noticed as had rained and appeared as small puddle not close to edge of road.

20 avril 2026
Noté 1 sur 5 étoiles

I had ordered the wrong size tyre as it…

I had ordered the wrong size tyre as it appears my car has different sizes on the front and back. Instead of ordering me the correct size tyre the garage called me to say they had ordered 2 of the same so they could replace both. I instantly said that i didn’t want that as only 1 needed replacing and asked them to order the right size for the one that needs replacing. I just find it quite annoying that they tried to get me to buy another tyre that I didn’t need. They then said they wouldn’t do the free alignment that had added to my
Order as some of the bushes were worn. I find this hard to believe as the car had been to my mechanic to have new track
Rod ends which is when it became
Apparent I needed a new tyre. If my bushes needed doing he would of done it I feel they was just being awkward as I didn’t go with their theory of having 2 new tyres

8 avril 2026
Logo de Protyre Autocare - Ripley

Réponse de Protyre Autocare - Ripley

Dear Debbie,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ripley branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

tyres

great service and amazing staff did my front tyres which were a good price and tracking, one tyre which was very bad got me in next day to sort it they where very helpful and very polite. I would highly recommend coming here have been coming here for quite a few years now and I'm really happy with there work

6 avril 2026
Noté 5 sur 5 étoiles

Reece and Dan are amazing would recommend every time!!

Reece and Dan are amazing!! Took a newly purchased vehicle to them to get health checked, they went above and beyond throughout providing me with an in-depth diagnosis and guidance. This isn’t the first time I’ve been to them particularly Reece and every time they have been incredibly helpful!!

18 mars 2026
Noté 1 sur 5 étoiles

Had wheels tracked yesterday informed…

Had wheels tracked yesterday informed couldn't set the back so went to ets today front where still out had full 4 wheel alignment and now all setup correctly so I will be going to ets now also first told me couldn't set the back wheels up needed a special tool for that so I believe him turns out the special tool is a spanner I have used a lot when the previous team where there and never had any issues I have previously spent hundreds of pounds there I only get bitten once I will go to ets they have the hunter alignment kit and it is now all set up and runs true no more purchases from me I will take my money elsewhere

18 mars 2026
Logo de Protyre Autocare - Ripley

Réponse de Protyre Autocare - Ripley

Dear Shane Deans,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Always a positive experience when using…

Always a positive experience when using the Ripley branch, I dropped the car off at 11am and went back to collect it at 1235. After a short wait in the waiting room while the tracking was checked and corrected.
I always use Protyre as they have a good selection of tyres to choose from and there is no hard sell from the staff for other services.

13 mars 2026
Noté 1 sur 5 étoiles

Went to get tracking corrected as…

Went to get tracking corrected as steering wheel not straight. Came away £40 lighter and steering wheel still not straight. Also a made up vehicle health check. After 30 years of using this depot, time to go elsewhere.

25 février 2026
Logo de Protyre Autocare - Ripley

Réponse de Protyre Autocare - Ripley

Dear Richard,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 4 sur 5 étoiles

I had problems getting my steering…

I had problems getting my steering wheel centred, after 3 goes I gave up, then Reece called me and got me to return. Your other guy had a go and got it to an acceptable finish.
I was ready to wash my hands of your company but him calling me and helping to get the problem resolved meant such a lot and makes the difference.

11 février 2026
Noté 5 sur 5 étoiles

Great experience

Great service friendly polite staff gave great an impartial advice great choice of tyres and offer a variety of services and competitively priced and local
Will definitely recommend and use again

18 février 2026
Noté 5 sur 5 étoiles

Would highly recommend 👌

I contacted Protyre as I had a slow puncture they booked car in for an hour later. Dropped car off and left it with them and to my amazement less than 30 mins later they rang all done. No issues no drama really friendly team and great customer service. Pricing spot on would definitely use again and highly recommend 👌

6 février 2026
Noté 5 sur 5 étoiles

Thank you Protyre guys at Ripley

Thank you Protyre guys at Ripley , went in with my dad to change battery for car .
Everyone was so nice and helpful, sent us to warm waiting area where we had a nice coffee.
Job done quickly and high quality !! Would definitely recommend this place and we will continue going there if needed!!

14 janvier 2026

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