Protyre Autocare - Segensworth Avis 

1 012
TrustScore 5 sur 5

4,9

Unit 1 Concorde Way, Concorde Park, PO15 5FG Fareham, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I've been to Protyre at Segensworth and both times were a very positive experience. Very clean workshop a d reception. Friendly staff. The service I received was very good 😊

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service , good honest advice , work completed in a timely manner and to a very high standard . I would and do recommend Protyre to all my friends and family. Five star service . Paul is al... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My recent experience with Protyres was excellent. There was initially an issue with a delay in collecting my car for the MOT and service but the Manager kept me fully informed of the problem due to st... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 1 Concorde Way, Concorde Park, PO15 5FG, Fareham, Hampshire, Royaume-Uni

  • 01489 346446

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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3 étoiles
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1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(1 012)

33 750 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First visit to the new location

Another year, another MOT!
My first visit to the new location after the closing of the Wickham branch.
As usual, a very efficient service from Paul and his team.

24 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

First visit to Protyre Segensworth

Visited Protyre Segensworth for the first time today for a 4 tyre fitting and front wheel alignment. Great service! The receptionist was very friendly and welcoming. Highly recommend and would definitely go there again!
Emily Holland

24 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Emily,

We're happy to hear that you had a great experience with your tyre fitting and wheel alignment. It's wonderful to know that you found our receptionist friendly and welcoming. Thank you for the recommendation; we appreciate your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

First class for cars

I have followed Paul Wright and his team from Wickham to Segensworth. Always accommodating, always courteous and do first class job . I trust the team implicitly .

23 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Jane,

We appreciate your continued support and loyalty. We are so glad that our team in centre's accommodation and service meet your standards, and that you trust their work. Thanks for sharing!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service and great facility

Booked in at relatively short notice and at a very competitive price. Easy access to the new location and parking not an issue. I waited for the mot to complete and thoroughly enjoyed the excellent coffee provided. Thank you Paul and your team for your professional service, good conversations and excellent coffee! I'll see you next year or before if required.

22 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Clive,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

No cowboys in sight

Dropped my car here because I thought I had a dodgy ABS sensor based on the sheer volume of lights that came up on the dashboard. I dropped it at the end of the day and they said they would get it sorted ASAP.

Car was fixed the next day and as expected I had an ABS sensor replaced. The price was really reasonable and the work was done fast.

Great service, Paul is a lovely chap and will do what he can for you and you won’t get mugged off. 👌🏻👌🏻👌🏻

22 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great team nice location

I booked an appointment at the new Segensworth site. I’m aware this is a new location but it was clean and tidy. I was welcomed and booked in, being offered a tea or coffee. Paul took great care of meeting me up to date and explaining what the team were doing. I even had a courtesy call to see how my vehicle was a short time after leaving. I will be back if and when anything else needs attention either with the wife’s or my car. Thanks Paul 👍🏻

20 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Brilliant service at Segensworth

These guys went above and beyond today.

I booked in for 2 tyres and the guys quickly spotted serious damage on my wheel. We then realised we had no way of getting my spare off the van as we had no locking nut. They did everything possible to get me on the road safely and did not charge me for their efforts.

I've avoided a serious possibility of an accident thanks to these guys.

Really appreciate these guys and I will 100% be back very soon with my new wheel in hand.

18 septembre 2025
Avis spontané
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Not all heroes wear capes!!!

My clutch went on my car and these amazing guys had it fixed and back on the road by the end of the week! Not all heroes wear capes!!!

17 septembre 2025
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Mysti​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Highly recommend Paul and the team!

Paul and the team were incredible for my recent MOT! Super friendly, helpful and professional.

17 septembre 2025
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Dear Miss Dunford,

We're happy to hear that you had a positive experience with your recent MOT at our Segensworth branch .

We appreciate your kind words regarding our team's friendly and professional service!

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Good service supplied for a tyre…

Good service supplied for a tyre change. Reasonable prices too

15 septembre 2025
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Belinda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

Tiny room for improvement

Have used Hi-Q, Autoshops (ex F1) and Kwikfit, i thought I'd go back to a brand I hadn't used for a long time, ProTyre.

The website was easy to use, very reasonable pricing compared to other major retailers and the booking process was faultless.

As recommended, I arrived 10 mins early at the new Segensworth location, all bright, clean and very professional. Met but a young mam who was courteous, polite and knew what to do.

I sat at 1025, offered a free refreshment, and told hopefully won't be too long. This is the only bit that went a bit wrong. Advertised as approximately an hour but maybe longer., I ended up waiting 2 ¾hrs.

I was advised they had a small issue with the front wheel alignment, but this much longer delay meant a delay with other appointments and my employment.

It's obviously quite a new location so will give them another chance when applicable, so just a 4/5 for now

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Booked car in for an MOT and service.

Booked car in for an MOT and service. Car failed MOT but staff informed me of necessary work and cost incurred for a pass certificate. All work carried out on the car on the exact same day. Excellent customer service. Very welcoming, friendly and efficient service all round. I will definitely use this service again and would not hesitate to recommend your business to friends and family.

30 juillet 2025
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Hello Mr Hayfield,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Paul and his team are my go to garage…

Paul and his team are my go to garage whether it’s for a MOT or anything needed for mine & my partners car.
No rip offs and 100% trust!
Paul and his team always try & squeeze me in if an emergency occurs.
I will never use a different garage all the time these guys are there.
Great work, best customer service and of course great banter :)
Looking forward to seeing your new garage Paul & Team
A & T

21 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Normally great service but poor on this occasion

Normally great service, but on this occasion I was prompted via email to book in for my mot via the link so did so for Wickham, I didn’t get a follow up email or call to let me know Wickham was closed and I’d need to go to Fareham, it was only by chance I drove passed and notice Wickham had been demolished, then saw on your website Wickham appointment needed to go to Fareham!!! Had I not have seen this in advance I’d have gone to Wickham on the day!! No apology in the day when I flagged this! I was told when I got there it would be just over an hour as they were running two garages out of the one site, they said they would call when it was ready…. 2 hours later no call!!! So I walked back only to find it ready but nobody had bothered to call me! Again no real apology just an excuse that the manager had had to go to another branch! Less than aspirational service I would say!!

18 août 2025
Logo de Protyre Autocare - Segensworth

Réponse de Protyre Autocare - Segensworth

Dear Lisa Holliman-Reid,

Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent Service for a non-expert driver.

The staff were pleasant and very helpful.
You were able to fit me in the same day, I turned up in the morning and the tyre was repaired by 4:30pm.
The price was lower than I expected.
A second tyre was checked and declared fit for the road, I would have been none the wiser if you'd told me it needed replacing - so thank you for your honesty.

13 août 2025
Noté 5 sur 5 étoiles

First class job

After initial diagnosis, Paul and his team responded quickly to locate all the required parts and completed a first class job quickly. Thanks

4 août 2025

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