Excellent service overall. The staff were very kind, knowledgeable, and helpful. I had some specific requirements regarding how the balanced wheels should be fitted to the car, and they did an ama... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHooper Place, Swindon, SN1 3RA Swindon, Wiltshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Easy booking online, got in next day. Dropped off and sorted within about an hour or so. Only slight issue was the next day tyre waring light came on and after checking pressures I noticed they wer... Voir plus
The team at the service centre is helpful and friendly. They explained me the process although it was a straightforward process which was wheel alignment but what impressed me more is that they honour... Voir plus
L'entreprise a répondu
Brilliant Service and experience as always. I rang up at midday needing 4x new tyres urgently along with wheel alignment, was able to visit later in the afternoon for fitting, am very pleased qith qua... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Swindon Hooper Place
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Hooper Place, Swindon, SN1 3RA, Swindon, Wiltshire, Royaume-Uni
- 01793 433334
4,8
Excellent
2 k avis
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Very good service,thankyou very much.
18 mars 2026
well pleased with service.
well pleased with service.
also general check on tyres and components were very helpfull
18 mars 2026
Great Service
Great Service, reception team are great and make sure everything goes to plan.
11 mars 2026
Prompt and efficient service.
24 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I had a very disappointing and…
I had a very disappointing and frustrating experience with Protyre.
Two weeks ago, my car failed its MOT with two major issues: a damaged offside front seat belt (cut more than 2mm from the edge) and an excessively worn offside front lower suspension arm ball joint.
When I asked the manager, Chris, if both issues could be repaired, he said they could only replace the suspension arm ball joint, as they do not deal with seat belts. I asked if the repair could be done the same day, and he said yes — but without the family staff discount I am entitled to (my brother works for the same company in another city). He told me I could only receive the discount if I came back on a different day. Although this did not seem right, I agreed. I was quoted £250 for one suspension arm ball joint.
After I informed my brother, he contacted the manager to clarify why the discount could not be applied the same day. Shortly after, the manager called me and told me to collect my car, as he would no longer carry out the repair. He stated he was unhappy that my brother had contacted him. As a result, I was forced to leave with a failed MOT and no repair.
I then booked my car into another local garage, where both issues were repaired at a more reasonable price. I did not use the car afterwards except to drive it to the repair garage and directly back for the MOT retest.
At the retest, Protyre failed the car again. They claimed the suspension arm ball joint had not been fitted correctly and added a new major defect: excessive wear in the offside rear axle swivel pins and bushes — something that had previously only been listed as an advisory, not a failure.
Additionally, when I entered reception on the day of the retest, I noticed a member of staff reviewing my vehicle’s paperwork and discussing with the manager that certain defects may not have warranted being classified as “major.” This exchange has further raised concerns for me regarding the consistency and accuracy of the MOT assessment carried out on my vehicle.
Based on this experience, I cannot recommend this garage. It genuinely feels like they look for reasons to fail MOTs in order to generate additional income.
7 février 2026
Avis spontané
Réponse de Protyre Autocare - Swindon Hooper Place
Dear Alexandru Cochior,
Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Honest review from local customer.
They are knowledgeable and keep you informed of what’s happening with your car. Easy to talk to and usually have the answers.
18 février 2026
Quick and Easy
Quick and Easy
Everyone was helpful , reception gave me important information I should look at in regards to the vehicle.
11 février 2026
Polite staff experienced staff
Polite staff, looked after my car.
Full instructions on condition of brakes,tyres ect.
16 février 2026
Trusted and prompt professionsl…
Trusted and prompt professionsl service. Always use them for tyres. Efficient and helpful, not into selling you other items which weren't necessary.
16 février 2026
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