I booked Protyre (Warwick) when searching for the most reasonable price on Hankook tyres which I'd loved on my current vehicle. Booking process was easy to use and find a suitable slot, with the branc... Voir plus
Établissement
Changer d'établissementEmscote Road, Warwick, CV34 4PH Warwick, Warwickshire, GB
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Great service for an urgent tyre change after a puncture when setting off to the airport - Steve was very helpful and the team had everything done very quickly so we got to the airport in time!
L'entreprise a répondu
Another excellent experience with Pro Tyres. I had my car serviced, wheels balanced, and a new set of front tyres fitted — the improvement was immediate. The car now runs smoother and drives far bet... Voir plus
When I phoned it was answered quickly by Steve who when I explained I had a nail in my tyre but that it wasn’t leaking advised me to bring the car in and they would check it.If it needed a new tyre he... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Warwick
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Emscote Road, Warwick, CV34 4PH, Warwick, Warwickshire, Royaume-Uni
- 01926 622930
4,8
Excellent
1 k avis
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Good value & overall experience
I booked Protyre (Warwick) when searching for the most reasonable price on Hankook tyres which I'd loved on my current vehicle. Booking process was easy to use and find a suitable slot, with the branch remaining easy to reach from my home location. Warmly welcomed, free hot drinks and desks/chairs were good for continuing work. Two tyres were changed within 30 mins and FoC mirror/laser alignment utilised that discovered abnormal wear was caused by being out a few degrees. I was given an option to have it fixed for £48 but deferred for a month as they tyres had severely impacted me financially for the month. When paid up and told the vehicle was ready, there was a clear warning light on the dash; the team jumped on it and cleared the fault (car transponder not updating very quickly) and I drove away. However, another fault then displayed for winter tyres being exceeded for their speed limitation! I turned off notifications, but, feel that a quick test drive would have ensured all bugs had bee ironed out before handing the vehicle back - so I've removed 1 star and hope it's viewed constructively; all staff were great from start to finish and I'll certainly return.
16 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Good service⁸
Looked after my car very friendly staff I have used protyre warwick many times and I am always happy thanks to the team
22 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Les,
We truly appreciate your kind words! We are so pleased to hear our team at Warwick consistently provides friendly service and takes great care of your car. Thank you for your continued trust.
Best regards,
Eddie
Customer Care - Protyre
No hassle
No hassle. Quick access to appointment. Very direct communication and easy to understand. No unnecessary waiting. All completed efficiently and on time. Cannot fault their service.
22 juin 2026
Réponse de Protyre Autocare - Warwick
Dear Mr Robertson,
We are so pleased to hear you had such a positive experience with our team at our Warwick branch.
We always aim for clear communication and efficient service, and we appreciate your kind words.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff are always helpful
Staff are always helpful, clear and work is done on time. The reception area is nice.
17 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Catherine,
We would like to thank you for sharing your feedback regarding the service you received at our Warwick branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service for an urgent tyre change…
Great service for an urgent tyre change after a puncture when setting off to the airport - Steve was very helpful and the team had everything done very quickly so we got to the airport in time!
17 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Tim,
We're so happy to hear we could help with your urgent tyre change and get you to the airport on time! We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Warwick
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warwick branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As always excellent service
As always excellent service; clear explanations;friendly and professional
17 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Warwick branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Warwick
Hello Nick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warwick branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff
The staff, superbly led by Steve, exemplified a commitment to customer service and perseverance.
15 juin 2026
Réponse de Protyre Autocare - Warwick
Dear Charles Howell,
We truly appreciate you sharing your positive experience you had with our team at our Warwick branch.
We are delighted to hear that our team provided excellent customer service.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Prompt and efficient service with care!
15 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Mrs Starling,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Warwick branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Had platinum service. Courteous informative conversation prior to the booking and I was very pleased with the result.
3 juin 2026
Réponse de Protyre Autocare - Warwick
Hello Kenneth,
We would like to thank you for sharing your feedback regarding the service you received at our Warwick branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
There was a confusion as to the …
There was a confusion as to the discount. Once pointed out Protyre gave a refund. No fuss. I’ve used them for years. Always top service and helpful staff. It was a relief to me that the ‘problem’ was resolved quickly.
5 juin 2026
Had one car done went next day to have…
Had one car done went next day to have other car done but both machines had broken
Both cars where booked now have to go back Friday the 5th
27 mai 2026
Réponse de Protyre Autocare - Warwick
Dear Mr Thomas McGeough,
We are sorry for the inconvenience with the broken machines and rescheduling.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Incredibly accommodating for MOT…
Incredibly accommodating for MOT retests and very easy to get in contact with.
29 mai 2026
I have been taking my vehicle to this…
I have been taking my vehicle to this company for the last eight years and I’m still very pleased with the service and all the advice I’m given for the year as to driving my vehicle I will not go anywhere else thank you
3 juin 2026
I bought a Groupon voucher for an air…
I bought a Groupon voucher for an air conditioning regas and pollen filter replacement. After booking, I had to wait over a week for my appointment. Then, on the day of the appointment,3 hours before I received a call telling me it had been cancelled.
What disappointed me most was the attitude when booking. It felt like they were treating voucher customers differently, as if they were doing me a favour because I had a Groupon voucher instead of treating me like a normal paying customer.
Overall, it was a frustrating experience with poor customer service and a waste of time. I wouldn't use this service again.
2 juin 2026
Avis spontané
Réponse de Protyre Autocare - Warwick
Dear Raman Ahmad,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Slickcervice
Rang about having my winter tyres swapped for the summers. Was offered timeslot that very afternoon...and at a good price too!
1 juin 2026
Very relaxed waiting area
Very relaxed waiting area, I was able to eat, charge my phone & work while waiting. Helpful staff, very polite & all done on time as promised.
29 mai 2026
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