prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we d... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
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Lisez les avis des autres
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Voir plus
L'entreprise a répondu
Had matt do an mot, very thorough and knowledgeable, explained everything as he went along. Would definitely use again.
L'entreprise a répondu
Bloke managing the place was really genuine and lovely, mechanic was absolutely great too and very knowledgeable. Have recently moved to the area and we have now decided that this will be our garage f... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Wednesfield
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Royaume-Uni
- 01902 863614
4,5
Excellent
1 k avis
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Great service, would highly recommend
Thankyou for the very prompt service and being able to identify and rectify a problem at a price I expected to be far higher.
17 juillet 2026
Where to start my wife needed a wheel…
Where to start my wife needed a wheel alignment done booked in for same day appointment on the Monday. Nearly after an hour after booking in online and when we where nearly at the appointment time and where all ready driving to it we got a phone call sorry can't do today we to full and dont have time. OK so do you have tomorrow as it states online appointments all day nope sorry fully booked until Wednesday never beleave are internet site and dont book in appointments on it as we won't be able to fit in ur best off calling us and booking appointments. That's ok if they ever answered there phone. So finally got an appointment for the Wednesday. So they looked at the car and said sorry they could not do it jue to an issue with the wife's car ok fair enough they asked did we want a refund we said not at the min let us check a few things first they said that was fine. So next day tryed to contact them low and behold no answer so we drove down and spoke to sumone who told us a refund had been given we said no it had not as we told member of staff not to then they changed the story stright away to say oh they haven't so he said later he would refund it as he did not have time there and then and would take 24 hours anyway and we would get an email within 24 hours needless to say email never came so had to go back again on the Friday as again no answer to phone where I was told they differently done the refund we should of got an email and if we had not we must of given them the wrong email. Which we had not and basically refused to do anything about it to the point I had to go through my cridit card company to get my refund. Absolute joke of a company and I will never deal with again. They knew they had never authorised a refund a bunch of absolute cowboys and Id give 0 stars if I could. Four times I had to drive here and just get lied to my face and with the price of petrol these days thats a joke.
15 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
prototyre is great company
prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we did our job. honestly they dnt know how to fix it. later only my hope of to get my back my money is prototyre costumer service. they understand my concern and refund my money. these 3 start only for costumer service and for there mechanic. 0 they are lier and Cheated to you. specially the Wednesfield branch ones.
3 juin 2026
Réponse de Protyre Autocare - Wednesfield
Dear Adeel Ijaz Bhatti,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
ALWAYS USED THIS COMPANY AND ALWAYS.HAD…
ALWAYS USED THIS COMPANY AND ALWAYS.HAD GOOD EXPERIENCE AND GOOD DEAL
1 juin 2026
Réponse de Protyre Autocare - Wednesfield
Hello Terry,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Wednesfield
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Mot experience
Had matt do an mot, very thorough and knowledgeable, explained everything as he went along. Would definitely use again.
9 juillet 2026
Réponse de Protyre Autocare - Wednesfield
Hello Mr Homer,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Wednesfield
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had to have my air conditioning re…
I had to have my air conditioning re gassed and they fitted me in the next morning and it was done within 40 minutes
24 juin 2026
Réponse de Protyre Autocare - Wednesfield
Hello Janet,
We're so pleased we could quickly re-gas your air conditioning! We appreciate you highlighting our prompt service and efficiency. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Great customer service. Always polite and very reasonable price. Will definitely recommend
3 juillet 2026
Réponse de Protyre Autocare - Wednesfield
Hello Saz,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top marks to Montel & the team at…
Top marks to Montel & the team at Chemix Wednesfield, who carried out MOT, Gold service & replaced 4 off Tyres with no fuss at all. I have used them for many years without a problem.
29 juin 2026
Positive!
I had a great experience with this garage. Their communication was excellent from start to finish, making the whole process straightforward and stress-free. Booking was quick and easy, and I really appreciated being able to get an appointment at short notice. Friendly, professional service throughout, and I wouldn't hesitate to use them again. Highly recommended!
23 juin 2026
Réponse de Protyre Autocare - Wednesfield
Hello Malgorzata,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I find the staff always helpful honest…
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem
Will use them again and again
22 juin 2026
Réponse de Protyre Autocare - Wednesfield
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
15 juin 2026
Réponse de Protyre Autocare - Wednesfield
Dear stephen bennett,
Thank you for your review!
We’re so pleased to hear you received Great service at our Wednesfield branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
The normal friendly service that I have…
The normal friendly service that I have come to expect. I would not have used the same garage for over a decade if I had a problem 😅
8 juin 2026
Réponse de Protyre Autocare - Wednesfield
Hello Trevor,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kind and helpful in stressful times
After needing to bring my car in several times over two weeks, the guys at Chemix made a stressful experience easier, they were polite, understanding, helpful and kept spirits light, will 100% use chemix in the future
19 mai 2026
Avis spontané
Réponse de Protyre Autocare - Wednesfield
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
booked the car in for an aircon re-gas…
booked the car in for an aircon re-gas at short notice waited while it was done and drove away 40 minutes later in the ice cold air. just as a bonus there was also a 25% off discount on there website.
3 juin 2026
Bloke managing the place was really…
Bloke managing the place was really genuine and lovely, mechanic was absolutely great too and very knowledgeable. Have recently moved to the area and we have now decided that this will be our garage for any work on our cars moving forward.
3 juin 2026
Very friendly and helpful guys sorted…
Very friendly and helpful guys sorted my aircon on a very hot day. Highly recommended
29 mai 2026
Had my air con re-gassed
Booked my appointment by telephone for the following day, arrived and my cars air conditioning was completed swiftly and I was out of there with air working as it should do.
Cannot fault the garage and the job that they carried out, excellent service. Would definitely recommend to all.
22 mai 2026
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