Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
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Lisez les avis des autres
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Voir plus
L'entreprise a répondu
From ordering the tyres to booking in and fitting was easy and professional. Price matched my tyres with no quibbles. Very friendly and helpful team.
I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Weymouth
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Royaume-Uni
- 01305 788556
4,5
Excellent
938 avis
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Was charged £150 for changing a tyre…
Was charged £150 for changing a tyre and just found out, with the tyre they fitted, it should have cost less than £80
Should add: the date of the experience was 14/06/2024, but I have only just found out about the excessive charge.
I emailed about the incident and got no response.
Submitted a full report as requested and was told several times that someone would get back to me.
They never did.
18 mars 2026
Avis spontané
Réponse de Protyre Autocare - Weymouth
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Looking for a good garage, look no further….
My car failed the MOT for a number of reasons. They phoned me up, explained what needed repairing to get it through the MOT and repaired it. No pushy sales, just honest conversations and work. Can’t fault them.
16 mars 2026
Easy to book online with great prices
Easy to book online with great prices. Fitting appointment was quick and efficient.
6 mars 2026
great value and nice staff
They were very busy and had staff issues but still kept smiling and doing their jobs. Great value and work was perfect.
11 mars 2026
Always go to the full extent to be…
Always go to the full extent to be helpful. Always polite & a pleasure to deal with.
Work is very good.
I like that they always know me by name
9 mars 2026
Excellent service from start to finish…
Excellent service from start to finish and had my car back at the time they said it would be
6 mars 2026
Very professional
Very professional
Clear communication
Personable staff, it was a pleasure.
Thank you
4 mars 2026
Exceptionaly long wait after booking…
Exceptionaly long wait after booking time slot. over 2 and a half hours for 2tyres!! Drove car off forecourt only to hear loud banging from under car. They did look but it appears it may have been jacked in wrong place. Will not be going back and have told my friends at golf club.
27 février 2026
Réponse de Protyre Autocare - Weymouth
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Waited and waited for a phone call to…
Waited and waited for a phone call to let me know my car was ready but no call ?
4 mars 2026
Réponse de Protyre Autocare - Weymouth
Dear Peter Carroll ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Booked in for 13:00 for 2 tyres but car…
Booked in for 13:00 for 2 tyres but car did not get looked at until 14:00 so not sure why they offer timed appointments when they are unable to meet them..
27 février 2026
Réponse de Protyre Autocare - Weymouth
Dear Mr P,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Weymouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT experience with Protyre…
The original MOT appointment at the Christchurch branch was cancelled on the appointment day -inconveniently - due to the sole MOT specialist being off sick & no back-up being available: however an alternative MOT appointment was booked by an available Christchurch staff member at the Weymouth branch the next day and the process at the Weymouth branch was very efficient & friendly.
24 février 2026
Been a customer of Bathwick/Protyre the…
Been a customer of Bathwick/Protyre the past 20years. Booked in at the desk after looking at Internet prices of good quality tyres similar to continentals. Offered 2 Falcons by the manager. They were in stock and booked in same day at 3pm. Arrived on time and left approx 4.30pm with a bill of £357.58.? Later queried this bill and had it reduced to £234.38 by the manager. There seemed to be a communication problem with Internet pricing deals etc. A good job done by Max for the fitting and alignment checks on my Focus estate.
25 février 2026
Job carried out on time and as per quote
25 février 2026
Kindness and Patience shown by Toby
Just a note to send my sincere thanks to Toby, who showed a great deal of kindness and patience with my dad who needed significant work done on his car. Toby went above and beyond staying after hours to help my dad. Really appreciate the care and understanding taken.
21 février 2026
Avis spontané
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