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Lisez les avis des autres

Noté 5 sur 5 étoiles

Claire and Vicky are both so flexible. I had to cancel because of a medical emergency, and they were as helpful as can be. Friendly and efficient. Great product.

L'entreprise a répondu

Noté 5 sur 5 étoiles

One of those products that you don't notice until it stops working. For that PureH2O does its job very well. Service happens once a year, you dont even have to remind them. And inbetween services you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pure H2O are a great company to deal with, we've had our drinking water tap for 22yrs & never had 1 problem with it. On its last service a part was found broken & due to its age unrepairable. The engi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Using the system since 1998. Cannot live without it. With recent house changes and a recent service we incurred an issue. Kerry checked with the team sent engineer Vlad to review, he took initiative a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de filtres à eau
  2. aussi dans
  3. Entreprise de traitement de l'eau
  4. Fontaine à eau potable
  5. Fournisseur d'équipements d'adoucissement de l'eau
  6. Fournisseur de chauffe-eau
  7. Fournisseur de traitement de l'eau

Écrit par l'entreprise

PureH2O, a leading UK design and manufacturing Company producing drinking water systems for the home and office. We also design DIWater, UltraPureWater, Process Chilled & WasteWater Systems. Our systems remove 99.9% impurities from water including mirco-plastics, chemicals, micro-organisms, PFAS, pesticides, herbicides, lead and other heavy metals, agricultural run off such as nitrate and metaldehyde, and, of course, hard water scale. British products delivering the purest, great-tasting water. We also design a range of products and solutions to eliminate legionella and control micro-biological growth in tanks and pipe work. We design and fabricate our products in Woking and are proud to be leading the way in Reverse Osmosis, Ultra Filtration and Ozone development. We are passionate about delivering the purest, healthiest water solutions that benefit our customers health and wellbeing.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(49)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful and Friendly

Claire and Vicky are both so flexible. I had to cancel because of a medical emergency, and they were as helpful as can be. Friendly and efficient. Great product.

9 octobre 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you for your review Margaret. We value your comments.

Noté 4 sur 5 étoiles

efficient and effective

efficient and effective. I would have appreciated a confirmation call a day in advance,

29 septembre 2026
Avis spontané
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Réponse de PureH2O ltd

Many thanks for your review Carys. Good feedback is always helpful and we'll look at whether our system can send a reminder out the day prior to service. Certainly, as the engineers are leaving their previous job, the CRM sends a message confirming their approximate time of arrival on the day.

Noté 5 sur 5 étoiles

Great product, great service.

One of those products that you don't notice until it stops working. For that PureH2O does its job very well. Service happens once a year, you dont even have to remind them. And inbetween services you have the best drinking water money can buy.
Highly recommend!

30 septembre 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you for your kind review Karim, much appreciated. I know both Vlad and Vicky will be chuffed to see your comments.

Noté 5 sur 5 étoiles

Great service

The company responded to our call quickly and efficiently. Very happy with their Service/work

17 août 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you for the positive feedback Mario, Always appreciated.

Noté 5 sur 5 étoiles

good communication from claire in…

good communication from claire in office with us and then very good,prompt,friendly service from the other claire,who came to fit our updated system.

18 août 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you Adam, we value your comments. Both Clare & Claire are fabulous members of our team.

Noté 5 sur 5 étoiles

Pure H2O are a great company to deal…

Pure H2O are a great company to deal with, we've had our drinking water tap for 22yrs & never had 1 problem with it. On its last service a part was found broken & due to its age unrepairable. The engineer was brilliant explained it all to us very clearly & said we needed a new unit. We were contacted by the H2O office soon after who offered us a excellent loyalty discount on a new unit & arranged for the engineer to return shortly after to install one so we weren't without pure drinking water. Claire the engineer, was lovely she did an exellent job, everything was explained to us & we received a call later from the office to ask if we were satisfied with the work & the over all service provided. I would recommend H2O to anyone they are a british company & a pleasure to deal with. Thank you, to Claire & Vickey & especially Claire the Engineer you are stars.

18 août 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you for your review Marie. We always appreciate feedback, especially from customers we've known and valued for decades. We trust you'll enjoy the water from the new improved system, made in the UK by our team. I agree - Clare, Vicky & Claire are fabulous. I must mention your system was made by Ylang (another superstar in our female team who runs ultra-marathons for charity) and, of course, Adrian who looks after our quality management.

Noté 5 sur 5 étoiles

Always excellent service and great product

I have found nearly all their engineers professional, helpful and friendly.

Am not dismissing the other engineers who have come as nearly all were of a high level but was especially impressed by Claire's commitment and attitude

21 juillet 2026
Avis spontané
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Réponse de PureH2O ltd

Thank you so much for your review. Always appreciated.

Noté 5 sur 5 étoiles

Great product: great service!

Been using the system for 20 years. We enjoy drinking the pure water this system delivers. We appreciate the chlorine free taste and the absolute purity. Vlad Gravelis came to do our annual service today. Vlad was efficient, reliable, responsive and professional.
Thank you. Highly recommend.

9 juillet 2025
Avis spontané
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Réponse de PureH2O ltd

Thank you so much for your comments. We value positive feedback.

Noté 5 sur 5 étoiles

I have been using H2o Water filter…

I have been using H2o Water filter system for nearly 20 years. It provides absolutely pure water without pollutants metals antibiotics hormones sewage etc!
I very rarely write reviews but this company is so worth it that I I'm doing so without their knowledge but so consumers can trust it. Speak to Kerry who knows everything and is extraordinarily helpful it makes spending money a pleasure!! And I worked out that in spite of the initial costs it is cheaper than buying nasty plastic bottles full of water.
A full on 10 out of 10 thumbs up to this company – not many you can say that about!

4 juin 2025
Avis spontané
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Réponse de PureH2O ltd

Thank you so much for the feedback Caro, it's always appreciated. Glad you love the water and found Kerry so helpful. 10/10 - Wow!! We have just received our new consignment of stainless steel reusable chilly-bottles that last for years - perfect for taking PureH2O with you on the go, we'll put one in the post for you.

Noté 5 sur 5 étoiles

Using the system since 1998

Using the system since 1998. Cannot live without it. With recent house changes and a recent service we incurred an issue. Kerry checked with the team sent engineer Vlad to review, he took initiative as we have an old style filter, called the boss resolved and all in good working order. Nothing but praise for an ethical company.

14 février 2025
Avis spontané
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Réponse de PureH2O ltd

Thank you so much Jay, we always appreciate great feedback like this. We'll send you one of our new chill-bottles so you can take Pureh2O with you on the go.

Noté 5 sur 5 étoiles

We have had this water filter for over…

We have had this water filter for over 20 years and have had consistently good service..the company updates systems regularly and always gets in touch to give a yearly service with efficent and friendly operators…thank you

13 juin 2024
Avis spontané
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Réponse de PureH2O ltd

Much appreciated Jane, thank you from all the team.

Noté 5 sur 5 étoiles

Great service for over 8 years…

I've been a customer for over 8 years and I'd just like to say how much I love this service and company!

Clean water and good health is so important to me, and thats what this service provides. Customer service is always great very helpful, and they come out to where I am no problem.

They recently suggested a direct debit spread payment option which was cheaper, and I love this as its not a big bill all at once I just spread it out.

Also with constant worries about water companies allowing pollutants, sewage releases etc I really don't like that and would worry about drinking water, but not now because I know my system from Pure H2O keeps me safe so I can enjoy pure water!

Pranath Fernando

6 juin 2024
Avis spontané
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Réponse de PureH2O ltd

We very much appreciate your comments Pranath. Kerry & Jess are both very much focused on delivering the best service support possible and we look forward to providing the purest water for you for years to come

Noté 5 sur 5 étoiles

Purity Pro

Friendly, professional and knowledgeable team. A challenging install made easy - Purity Pro is a great choice, I highly recommend it. Thank you Pure H2O team.

4 juin 2024
Avis spontané
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Réponse de PureH2O ltd

Many thanks for your support Anthony, great to upgrade the old system to PurityPRO, we're sure you'll love the difference not to mention the improved water and energy efficiency.

Noté 5 sur 5 étoiles

This is the best water I’ve ever drunk and the coolest tap

Whilst renovating our house I was determined to install a purified water system and water softener. Having been highly recommended Roger by trusted friends we had no hesitation in contacting him. Roger was so informative and helpful the process was pretty straight forward and I can truly say 7 months in that this was the best decision we made. The water is delicious the fizzy water is delicious the boiling water leaves no scum when you make tea and is also delicious. I love the touch screen - to wash up the two options are perfect to wash up with and rinse. The after sales team is great and they are always on hand if I have a query. I even attached the water to my fridge so get the best ice. No more purchasing plastic or glass water bottles ever again. Highly highly recommend.

22 mai 2024
Avis spontané
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Réponse de PureH2O ltd

Many thanks for your trust and support Claudine, we greatly value your comments.

Noté 5 sur 5 étoiles

I've been working at PUREH2O Ltd for 2 years

I've been working at PUREH2O Ltd for 2 years now as a field Technical Engineer and I want to be honest with everyone here. It took some time for me to feel comfortable with the directors and team, to speak from the heart. But, speaking for everyone, I feel that with each passing day we are becoming stronger and better than ever before. Having lived in England since 2009, I am certain that PUREH2O is like a second family, one that truly supports in tough situations, empathizes with its people, and listens to its team. In conclusion, I express my gratitude to all the clients and PUREH2O. I am proud to begin a part of the PUREH2O team.
Kind Regards,
Vlad

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Crieff Hotel have recently invested in…

Crieff Hotel have recently invested in the Hydrae Bar™ bottle sterilization and refill station designed and delivered by PureH2O Ltd. This is a super piece of equipment that not only sterilizes the internal surfaces of glass bottles but also refills them with chilled still or sparkling water from our spring. PureH2O also supply the product with their own water purification system that removes any organics and pollutants leaving the water fresh and great to taste. HydreauBar™ is the only system on the market that delivers the bottle cleaning solution. In a single 20second wash cycle bottles are sterilized to Log7 and ready for refilling and this is essential to prevent cross contamination when reusing bottles. As part of our Environmental responsibility we have no hesitation in recommending the products and services of PureH2O Ltd, they have a great team of engineers who supported us through the installation and training of our team

4 décembre 2023
Avis spontané
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Réponse de PureH2O ltd

Many thanks for the positive feedback Ben, always appreciated. We have every confidence that your HydreauBar system will prove to be one of the best investments in your sustainability program and are sure your guests will love the taste. We loved staying at the Crieff and look forward to returning when service is due next year.

Noté 5 sur 5 étoiles

Good customer service.

Have been with Pure H2O for a number of years and have 3 machines in 3 different locations. Two of these were efficiently and satisfactorily maintained recently by technician Vlad. Arrived perfectly on time. After inspecting the machine, he explained the situation to me and was able to completely fix the fault on an ageing machine. I did have had an extremely poor experience some years ago with an inexperienced technician but couldn't fault this one.

22 février 2024
Avis spontané
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Réponse de PureH2O ltd

Many Thanks Chris, Vlad is a great part of our team.

Noté 5 sur 5 étoiles

Outstanding efficiency

We have had our unit for many years. Each service has been carried out efficiently and timeously. Today we had a service by Lewis the maintenance technician, which was outstanding as he recognised (unprompted) a new bathroom had been fitted since the last time. He then carried extra tests on the system to check pipe work installation.

14 juin 2023
Avis spontané
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Réponse de PureH2O ltd

Many thanks Brian, we value your comments

Noté 5 sur 5 étoiles

I love my Quatreau SmartTap

I love my Quatreau SmartTap, it’s been the centrepoint of my kitchen since we installed it in 2022. We built a new home and the tap is my favourite gadget from the whole project! We also installed their RODI system that purifies tap water and makes the boiling chilled and sparkling taste amazing – much better than bottled water and so much more convenient. Once you drink pure water there’s no going back! Drinking tea made from the instant pure boiling water tastes amazing and steaming vegetables from pure water in the saucepan improves the taste and flavour of the vegetables. It's hard to believe the difference. Roger and his team have always given great service, their engineers are punctual, polite and leave the cupboard clean and tidy after service work. You couldn’t work with a nicer company, they really care about their customers and are very passionate about the purity of water and quality of products. I would highly recommend The Quatreau Smart Tap and Pure H2O Ltd - a definite 10/10!

23 septembre 2022
Avis spontané
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Réponse de PureH2O ltd

Thank you so much for your kind review. It means a lot to the whole team here at PureH2O and a reflection of the effort we put into customer services.

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