Pure Maintenance UK  Avis 

420
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We hired Pure Maintenance after finding some concerning mould in our home and having health issues in the home on and off for a while. They booked us in quickly, and Beth was really helpful in exp... Voir plus

Noté 5 sur 5 étoiles

Matt the technician was punctual, extremely knowledgeable and able to answer my questions, explaining the process. He did an excellent job of cleaning the area and was very professional. Ezra was t... Voir plus

Noté 5 sur 5 étoiles

I have received a first rate service from start to finish. My parents bungalow was affected by mould in a number or rooms & particularly badly in their bedroom. Everything from first contact to afte... Voir plus

Noté 5 sur 5 étoiles

Very belated review. But do need to say how impressed we were with the whole process, beginning to end. Think our chap was called ‘Josh’. Very professional, respectful & worked very hard. Amazing... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Pure Maintenance UK is a mould remediation service operating across residential and commercial properties, using a patented two-step dry fog process. We're diagnosis-led. Before any treatment, our survey identifies where the moisture is coming from. Where it's condensation or humidity, we'll recommend a full treatment plus a ventilation plan. Where there's an active leak or structural damp, our survey pinpoints it and tells you exactly what needs putting right, so it can be repaired at the root by the right trade. Step one is InstaPURE. Our dry fog is made of microscopic droplets that stay airborne and behave almost like a gas, so it treats every exposed surface — and the air itself — reaching into carpets, soft furnishings, folds and recesses a cloth or spray can't. It oxidises and destroys the living mould and brings spore counts down to the outdoor-air benchmark. The chemistry breaks down to acetic acid (vinegar), water and oxygen, so there's no lasting disinfectant residue, and it's safe to return the same day. Step two is EverPURE, a durable antimicrobial layer that helps resist regrowth. Results are confirmed by independent lab analysis — you get it in writing. All treatments are carried out in accordance with our COSHH risk assessment for the substances used, with actives applied strictly to manufacturer specification.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

420 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(420)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pure Maintenance have been fantastic

Pure Maintenance have been fantastic. We moved into an old house where mould had been growing. In a single appointment, they thoroughly cleaned the affected areas, and performed a fogging service throughout the whole house. As we lived in the house over the next few weeks, we noticed additional areas where mould had been growing that were not visible to us in the first instance. We were reassured that these areas would have been treated with the dry fog technology and would have been rendered inert, and Pure Maintenance came back very promptly to clean up the affected areas. This took place twice as we uncovered new areas of the house, and both time were very pleased with the service and result. All technicians were very helpful and answered all of our questions. Would highly recommend.

14 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Home Package Treatment

I called and the same day the sent a technician to come and do a survey, diagnosis and treatment. It was all done on the same day.
I was very pleased with the results.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Terry was excellent

Had Terry come out to our property and I must say I was very impressed by his professionalism and level of knowledge. Explained everything very clearly and helped us figure out a plan moving forward. He took that extra bit of time to offer us guidance and went above and beyond. Would highly recommend this service. Well done Terry you are a credit to your company.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Could not recommend them more! Informative, kind and thorough, the air inside my house completely changed for the best after treatment. My mother is allergic to dust and has asthma which gets worst with mould/humidity, and upon visiting me she could feel the difference. They gave me great advice, prevention methods to keep my house safe, and overall it was very interesting to learn about the history of my house and how mould works. Joe was a delight, taught me a lot, and Samantha was so kind and supportive on the phone.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Pure Maintenance

Pure Maintenance were great to work with. Prompt service, great communication and provided a very comprehensive report on the premise tested and treated.

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Everyone I dealt with was so patient…

Everyone I dealt with was so patient and happy to explain things to me. Jake came to do the treatment and he was so efficient and kept us updated throughout the day. Really happy we went with puremaintenance and hope not to have to use them again but it's great to know they're available as needed.

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good overall experience

Good overall experience, professional service. Good advise how to avoid any condensation problems in the future.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing, fast service. Turned up promptly and did the job efficiently and well. Took his shoes off at the door, moved the bath mat out of the way and was very careful and considerate in my bathroom. A lovely man, very happy customer. Thank you

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend

They did a brilliant in job in treating my mums house for mould. They kept us informed every step of the way and were always so helpful in answering any questions we had. I can't fault them in any way. Would 100% recommend

27 août 2025
Avis spontané
Noté 5 sur 5 étoiles

A through job has been completed

A through job has been completed, I am amazed at the difference to my home. The aftercare was great including the advice and guidance I have been given. Samuel was a great and professional person who took the time to ensure I understood all elements of his work.

27 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Had an inspection booked for 4pm nobody…

Had an inspection booked for 4pm nobody turned up nobody called I came home from work early especially, really disappointed Zero stars !!!!

22 août 2025
Avis spontané
Logo de Pure Maintenance UK

Réponse de Pure Maintenance UK

Hi Darren,

I can see you booked a Google Meet appointment with one of our sales reps to discuss your issue, which means sadly, no one was ever booked to come out to your property.

We'd love to reschedule this meeting at a time that works well for you. I can see our team have already been in touch to arrange this, but don't hesitate to get in touch with us whenever you have a moment.

Best wishes,
Pure Maintenance UK

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus