Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

These filters are great. I have very hard well water and they were highly recommended by my contractor who uses PurePlus Filters at their home. Very effective and user-friendly.

Noté 5 sur 5 étoiles

Where I live there are too many minerals in the water. They distroy irons and drip coffee makers. Being that my health has not been the best and hearing bad news about plastics in the water on the new... Voir plus

Noté 3 sur 5 étoiles

**This issue was resolved - thanks so much. I was told to place order & send in my tax exempt certificate & the Invoice would be redone without the tax. I've sent multiple emails with no response... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Long delay in availability for my replacement filter. The website didn't give any indication that it was out of stock and I was not notified about the issue. I had to email them asking for a status up... Voir plus

À propos de l'entreprise

  1. Fournisseur de filtres à eau
  2. Magasin de rénovation
  3. Entreprise de traitement de l'eau

Écrit par l'entreprise

Welcome to PUREPLUS – Your Source for Water Purity Solutions! PUREPLUS is committed to delivering a healthier and purer living experience for every consumer. Our diverse product line includes a wide range of water purifiers and related accessories. From whole house filtration systems to refrigerator filters, under-sink and countertop filtration systems, and pool filtration systems, PUREPLUS has you covered. PUREPLUS is dedicated to meeting a myriad of needs, ranging from household to commercial applications.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Your hard water solution

These filters are great. I have very hard well water and they were highly recommended by my contractor who uses PurePlus Filters at their home. Very effective and user-friendly.

26 mars 2026
Noté 5 sur 5 étoiles

pleasant surprise

I ordered filters that turned out to be out of stock. They were in a pack of 3. Instead of delaying my order until the stock came in, PurePlus sent me a 4-pack, at no additional charge. Wow. That was unexpected.

14 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Well unit originally wanted they said…

Well unit originally wanted they said the filters were discontinued so got duped into buying upgraded model that doesn't work as well as the model I wanted, and when it didn't preform as well according to the meter on the faucet emailed and was told thats how it works even though the circumstances they brought up were erroneous. Still haven't received extra filters that were paid for.

26 janvier 2026
Logo de PUREPLUS

Réponse : PUREPLUS

We’re very sorry for the frustration this has caused. This is not the experience we want you to have. Our customer service team has been notified and will follow up. We’ll do our best to resolve this properly and make things right for you.

Noté 5 sur 5 étoiles

Unlike most of the people that bought…

Unlike most of the people that bought the system I tested the water with the water test kit I had the water that came out of the faucet had A PH of about 190 With the pure plus filter it had A PH rating of about 82 Which is a significant Lower difference I also had an inline water filter for my ice cubes and water in the door a generic brand which I test and had A PH level of 90

21 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Did not receive what I wanted and when…

Did not receive what I wanted and when I sent a note to inquire about it I received what I considered a curt response.

12 janvier 2026
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Réponse : PUREPLUS

We’re very sorry for the inconvenience, that’s not the experience we want for our customers.

We’ve already notified our customer service team, and they will contact you directly as soon as possible to help resolve this issue properly. Thank you for bringing this to our attention, and we truly appreciate your patience.

Noté 1 sur 5 étoiles

No help from support

No help from support

I still have not received any help

28 décembre 2025
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Réponse : PUREPLUS

We’re very sorry for the inconvenience caused. Our customer support team has been notified and will contact you shortly by email. Please keep an eye on your inbox (and spam folder just in case). Thank you for your patience.

Noté 5 sur 5 étoiles

Company that was very personal, took care of what I needed quickly.

Company sent wrong filters but quickly sent the correct ones and didn’t even have me return the wrong ones.
Good company!

28 décembre 2025
Logo de PUREPLUS

Réponse : PUREPLUS

We’re very sorry for the inconvenience this caused. Our customer service team will contact you right away — please keep an eye on your email. Thank you for your patience.

Noté 1 sur 5 étoiles

Missing a filter

Missing a filter. Only came with two different filters in the bundle.

24 novembre 2025
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Réponse : PUREPLUS

We’re very sorry for the inconvenience this has caused. Our customer service team has already reached out to you by email to help resolve the missing filter issue.

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