Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(5)

0 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I still can't believe the transformation.

Honestly I wasn't sure we would be able to tell the difference. Certainly not to this extent. My skin is so soft while I shower its hard to know if I have gotten all of the shower gel off, it's just incredibly soft! The dry cracks around my nose and patches on my chin of dry skin have gone and its only been a week of having the filter installed.

Our house is old... and the stop tap didn't work! We found out mid-instal. But I was blown away by the teams ability to find a solution and still get it all installed up and running with little mess.

The team were so respectful of my home. We have white floors and they were incredibly careful, covering them up and not wearing shoes and they did this all without being asked.

About a year ago I brought a kettle that you could see through, that way I would know when it's time to descale. Looking at it now it's hard to remember how bad it was day 2 of the descale and its been almost a week and it's still crystal clear.

Its not often a product changes your whole life and I could list all of the benefits endlessly, but I don't want to make this review too long, so I just want to say...

The company are amazing the product Is incredible and you never regret having it installed!

6 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This company has been really great

This company has been really great. We live in a remote area of Spain and post is difficult normally without the covid problems. Communications between purewater, delivery company and ourselves was first class and our filter arrived safely. Thankyou so much.

6 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Cheated us stating one thing selling another inferior FILTERED system

Cheated us stating one thing selling another inferior FILTERED system
He showed us the filter filtering the Loo Blu and as we had previously had a good one so we ordered another for our new Motorhome.

Having travelled 30,000 miles in 2 1/2 years southern Italy and Sicily, South of Spain and Croatia all the time where we were laughing thinking we were OK to now find out the bug my wife got was most likely from the water and wont say what I had but it was not nice and probably the same offender.

8 mai 2017
Avis spontané
Noté 1 sur 5 étoiles

Sale by Deception?

I, too, bought a NaturePure water system in summer 2016 for my motorcaravan, believing the website claims that it would filter out bacteria, viruses and cysts down to 0.4 microns.
I now find that I received the system installation kit supplied with a glorified limescale filter (420422) which takes out impurities down to 3 microns and not the smaller bacteria, viruses and cysts.
I needed the added protection offered by the website for my wife's medical condition and because we spend months away in our motorhome in Spain, where sometimes the only water available is of agricultural grade.
I'm in Spain now, filtering agricultural grade water with a NaturePure cartridge which the website said would protect me against bacteria viruses and cysts and it turns out that it doesn't.
Circa £300 for a product which doesn't do what it promises?

Later.... After contacting PureWaterOnline they indicated they would post out a replacement filter to Spain. But how do I know I haven't already picked up a bug which may emerge later?

10 janvier 2017
Avis spontané
Noté 1 sur 5 étoiles

Deliberatly put my families health at risk !

I decided to by a Nature Pure water purification system for my Motorhome from Pure Water Online, because their Nature Pure Water filter (manufactured by General Ecology in the US) promised "Independently Certified by EPA Water Purifiers against Bacteria, Cysts and Viruses" according to the claims on their website.
Purely by chance I discovered on a Motorhome Forum that Nature Pure Online was not providing their customers the 'Anti Bacterial' filter they promised, but instead they had switched it for a cheaper 'Limescale' filter, which offered no anti bacterial protection whatsoever.
When challenged, I was told by Pure Water Online that it was normal practice to switch the filter, because in Europe the water is generally safe to drink. But when I explained that I was using the water filter in Morocco, where the water may not be safe to drink, they agreed to send me the 'Anti Bacterial' filter that I had originally ordered and been sold.
Even more worrying, is that this is not an isolated incident, as I have come across many other people who thought they had bought an Anti Bacterial filter system, only to discover that they had been duped, and given the cheaper model.
This is Rip Off Britain at its worst - promise a safe water filter, but deliver a cheaper inferior model which offers no protection whatsoever.

8 janvier 2017
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus