What happened to this company? I have been a customer for many years but after my last order I will no longer be ordering from Puritan. Days went by and order not processed. When I contacted them th... Voir plus
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I've bought stuff from this company for years ... something has changed. They start sending me stuff on "auto-ship" which I never asked for (I never use auto-ship for anyone); when contacted they jus... Voir plus
Where do I start! Horrible customer service. Logistics is unable to ship product with the correct address label. My wife has spent hours, literally hours trying to get her orders delivered to the p... Voir plus
I have been a customer of Puritans Pride for more than 20 years. They have always been honest and truthful about their products, and always promptly send the ordered items exactly as ordered. I am a r... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Healthy Choices for Healthy Living. When you choose Puritan's Pride® you are getting nutritional products made with the highest quality ingredients available. Since we are the manufacturer we stand behind our products 100% and pass the savings onto you. See for yourself why we are unequaled in quality and value.
Coordonnées de contact
PO Box 9001, 11769, Oakdale, Etats-Unis
- 1-800-645-1030
- reviews@puritan.com
- www.puritan.com
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This company will offer a trail…
This company will offer a trail vitamins, my experience, its Impossible to cancel, the order. after months of cancelation,they continued to send me the product. even after, I explained that I was allergic, to the it. As of now I'm out of 202.00 dollors... A company I Don't TRUST!!! Oh I did return the Product to them, with their return number

Réponse de Puritan's Pride
Have bought many times from Puritan…
Have bought many times from Puritan Pride. It has been great with excellent customer service! It has better deals than CVS.
Soldi svaniti, merce distrutta e zero assistenza
Ho acquistato il 22 luglio 2018, quasi esattamente un anno fa.
Merce bloccata in dogana perché quelli di Puritan's si erano dimenticati di allegare la fattura.
Il tempo di chiedere il numero di tracking perché quello che avevo non era corretto, il tempo che rispondessero perché avevano "troppe mail da evadere", il tempo di contattare le Poste come loro mi avevano consigliato di fare... e la merce è stata distrutta in dogana.
I mesi successivi fino ad oggi sono serviti a ricostruire quanto sopra (tra mille rimpalli di email e telefonate, tra Dogana e Poste).
La mia mail a Puritan's di maggio scorso in cui spiegavo l'accaduto e chiedevo rimborso è rimasta senza risposta.
Assistenza vergognosa, ore perse e l'intera somma pagata svanita.
Evitate Puritan's
I have been a loyal customer of Puritan's Pride for 20 years, NO MORE!
I have been a loyal customer of Puritan's Pride for about 20 years, NO MORE! On the morning of 4/16/19 I purchased $207.54 worth of vitamins from them on line. Later that afternoon I started receiving overdraft notices from my bank in my email. I pulled up my bank account and they charged me 25 times $207.54 for a total of $5,188.50! I called their so called "customer service" located somewhere in the middle east by their accents. And to make a long story short, I've spent well over 5 frustrating hours on the phone over the past 7 days and still don't have my money back. Their customer service personnel give you nothing but false promises, fake apologizes and massive hold times while accomplishing NOTHING. And forget about ever talking to the same person twice or a supervisor or anybody in the corporate office in NY. That won't happen. They STOLE over $5,000 of my money that I need for day to day expenses and could care less about it. Not only am I DONE with Puritan's Pride but I'm telling everybody and will continue to write reviews everywhere I can, over and over. They should call themselves Puritans Disgrace or Puritans Thieves.
Joe C.
Great value for quality probiotics
Order #3291968-916287
Date: Feb 28, 2019
Puritans Pride Rapid Release Probiotic 10 Capsules 120 Count
I use probiotics regularly for years and there are certain parameters (number and variety of active cultures, for example) that matter. This is a good product for great value.
Worst customer service
Wasting time ...
Hi, I bought a package about their URL and it never arrived, cause the address was changed by them. Then i phoned them for this, got money back, and had to order again. I did and gave the right address again. In order confirmation i got was a wrong address again, i phoned again, it was changed in other wrong name, i phoned again, at phone they always said right name and postcode and now its on the way again with wrong postcode and wrong name. Just wasting time for me to buy there ever again, ... i wonder how stupid some humans typing orders in their system could be.
He probado la melatonina 10 mg y relaja…
He probado la melatonina 10 mg y relaja muchisimo y facilita el descanso
Reliable products and services
I have done business with Puritan's pride for decades and found them to be consistently performing at the top of their industry. Their brand products are of high quality and their customer service is just about as good as it can get. It is always nice to talk or online chat with a representative when you need to ask a question or file a complaint. Their refund policy is also the best in industry. I recommend this company to anyone looking for reliable products and services in health supplements.
OTTIMA AZIENDA MA NON PIU' CONVENIENTE A CAUSA DELLA DOGANA
Per diversi anni ho comprato, facendo un ordine unico insieme ad altri amici, molti prodotti da questa azienda e sono sempre rimasto soddisfatto.
Purtroppo, dall'anno scorso (2017) la Dogana italiana ha cominciato a fare storie bloccando la merce in arrivo per poi rispedirla al mittente. Un funzionario della Dogana mi ha detto che possono entrare in Italia solo le dosi di integratori utilizzabili da una persona nell'arco di un mese. Ovviamente, questa assurda regola ha reso assolutamente sconveniente fare ulteriori acquisti, visto le notevoli spese di spedizione.
Ho apprezzato la correttezza di Puritan's pride che, dopo una mia apposita mail, mi ha velocemente rimborsato la somma (nell'arco di 4/5 giorni) da me spesa.
Che peccato però. Dobbiamo ancora una volta subire le solite assurdità italiane penalizzanti per noi cittadini...
I order Organic Neem oil on 8/21/18
I order Organic Neem oil on 8/21/18, my order arrived 8-10 days and instead of my neem oil i received a box of pistachios. I called customer service and they said i can keep the pistachios and will re send my order! Its 9/5/18 and still not got my order. I called customer service again and said i should give it 5 more days. By the way i threw the Pistachios away because the were not fresh and taste funny.
Great selection
Great selection, awesome deals and quality products make this a go to site for your healthy living lifestyle.
Productos excelentes y precios increíblemente bajos
Comparando precios llegué a esta página y quedé impresionada por los precios bajos inigualables y las increíbles ofertas de compra uno y te regalan uno o dos o tres. Son de excelente calidad y tan efectivos que rápidamente he visto resultados. Y sigo comprando!
I wish their sales were true sales and…
I wish their sales were true sales and not the buy 1 get 1 free. Just be fair and charge the right price for a single bottle instead of the jacked up prices. People continue to fall for it and I shake my head.
Over the years, so many items have been discontinued that I no longer can rely on them as my go to source. Vitacost is a better company to buy supplements from and their pricing is just plain fair. No smoke and mirrors.
compro da quest'azienda dal 2011…
compro da quest'azienda dal 2011 purtroppo l'ultimo acquisto mi è stato bloccato dalla dogana sanitaria, adducendo il fatto che ho acquistato più di quello concesso (quello concesso è PER USO PERSONALE E UNA QUANTITA' NON SUPERIORE AL NECESSARIO PER UN MESE9 PER CUI è ALLA LUCE DI QUELLO CONCESSO NON CONVENIENTE PERCHE ' LE SPESE DI SPEDIZIONI SUPERANO DEL 300% IL VALORE DELLA MERCE !) , e non mi hanno consegnato la merce ed ho perso ben 197 dollari comprese le spese di spedizioni, ovvio che era più di quello ammesso cosa di cui non ero a conoscenza, ma sta il fatto che per spalmare le spese di spedizioni acquistavo qualche cosa in più approfittando del loro sistema compri uno ti regalano due e compri due ti regalano tre e via così, mi trovavo bene ma siccome viviamo in uno stato di polizia tipo dittatura le cose belle devono finire !!!
Buyer Beware!
Several years ago we discontinued buying Puritans Pride because of their lip service rather than customer service. That incident had to do with product never received...and not the first time. Fast forward, to January 28th 2018 when I placed an order. My order was delivered by UPS somewhere, but not in my city. Dealing with them is like, "We'll replace your order in 5 business days" Unacceptable as I have already gone 2 days without 2 of the supplements. Cancel my order and refund my money. "That will be done in 4 business days." But you took my money in a matter of seconds. Not the first time. They have chronic customer service issues, but they "are very sorry for any inconvenience you may have had." But they don't admit errors or try to make things acceptably right.
They never acknowledge their …
They never acknowledge their mistakes...the arrogance they display is on par with their stupidity....AMAZING.
Continual website issues.
Dishonest
Dishonest. Make you pay for shipping. Shipping takes forever. They promise less than a week. Haven't received my order in a week and now they tell me they don't have one of the products...after they shipped? Rip-off company. Won't be ordering from them again.
Ordered one bottle on Dec 15,2017
Ordered one bottle on Dec 15,2017. Said ship 3 to 8 business days. Today is Jan. 4, no delivery. Called company. Said oh, 3 to 9 days, huh. Asked for another supervisor and he said oh, 3-4 weeks to Hawaii. Requested credit. Sure, but no aloha. I need to make trip to po to return, if I ever receive it. Have told my friends to not order from this company. Very poor customer service.
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