Réponse de Rabano
Thank you for taking the time to share your thoughts with us. We greatly appreciate your feedback and would like to clarify a few important points about our products and services.
First and foremost, we want to emphasize that we do not engage in dropshipping. Unlike posters available on AliExpress, our products are carefully crafted with a focus on quality and uniqueness. We take great pride in using high-quality paper and our designs are exclusively created by our talented in-house designers. This allows us to maintain strict control over the entire production process, ensuring that our customers receive exceptional prints that stand out from generic mass-produced items.
The significant difference between our posters and those found on AliExpress lies in the level of craftsmanship and creativity we invest in our designs. By having our team of skilled designers, we can offer a diverse range of original and eye-catching prints that are not available elsewhere. This uniqueness sets our products apart and provides our customers with something truly special for their spaces.
It is also possible that our designs were stolen. If there are any instances where our designs appear to resemble others, please bring them to our attention immediately. We would appreciate it if you could provide a link to the listing in an e-mail.
Our commitment to providing our customers with exceptional products and experiences is paramount, and we appreciate your feedback as it helps us continually improve our offerings. Please contact us via e-mail so we can provide you with a satisfactory solution to your dissatisfaction with our store.
We are always here to assist you and make your shopping experience a delightful one. Thank you again for your valuable feedback.