Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I ordered a jacket around Christmas, shipping was very fast and my item arravied almost a week earlier. I was very exited for the jacket but when it arrived I was dissapointed. The quality feel ver... Voir plus

Noté 5 sur 5 étoiles

After one year of having this jacket I would say is an absolute must have. I have to Toronto, NYC, Norway, Seoul and I always brought it with me, and after an year of all kind of weather from rain t... Voir plus

Noté 1 sur 5 étoiles

Absolutely awful service. Got my order and quality was poor. Tried to return. Issue after issue. Eventually after newel a month I get a label from them. I send back. Chase for another nearly 2 weeks f... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I love the clothes and the brand, it’s amazing. Sometimes the button stitching is bad and I’ve had couple of them breaking just trying to open them, but other than that it’s usually amazing. I’ve ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Styliste de mode
  2. Magasin de vêtements

Écrit par l'entreprise

Racer Worldwide is a fashion brand and creative collective founded in 2017 in Tallinn, Estonia by a group of 16 year-old friends. The team and the community around the project has grown since, but continues to be based around like-mindedness and friendship. Starting in a small basement room, sewing first products ourselves and meeting with customers in a backyard. We make it our mission to give back to the community by sharing our story, educating and passing on knowledge.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jacket

I ordered a jacket, the quality is good and overall I liked it 👍🏼

28 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I have ordered from them now 3 times and not anymore

I have ordered from Racer Worldwide three times now.

Positives:
The items look very cool and the designs are visually appealing.

Negatives:
The products seem to be made mainly with appearance in mind, which often results in medium to very poor quality. The sizing and fit can be very different from what is promised or shown on the website. Many of the items are also impractical and uncomfortable to wear.

Examples:
• Patch jeans – poor quality.
• Sheepskin jacket – very small fit and poor quality.
• Green Aviator Bomber Jacket – quite a small fit and it does not breathe or ventilate at all. The inner lining is a kind of “chrome” fabric that sticks to your skin and traps all the heat inside. You literally cannot do anything in this jacket except wear it briefly for a journey. Even for 2–3 minutes, it is uncomfortable without a long-sleeve shirt underneath because otherwise it sticks to your skin. In my experience, the jacket is too hot for anything warmer than -20°C, but not warm enough for temperatures below that. In conclusion, it looks very cool, but it is almost unwearable unless you are in a very specific situation: wearing it only for a short trip, with a long-sleeve underneath, in around -10°C to -20°C weather, and taking it off as soon as you get indoors or into transport. Otherwise, it feels like wearing the Sahara desert.
• Coated Slim Low-Waist Denim: I have been going back and forth with them about these for around a month. The waist measured 5–6 cm smaller than promised in the size guide, and the fit was completely different from what was shown. On the model they looked baggy, but on me they fit more like skinny jeans around the thighs and glutes, and I could not even get them on. I do have bigger legs from the gym and I definitely do not skip leg day, while their models are usually much slimmer, so some difference in fit would be understandable. But even taking that into account, the jeans were still far smaller than advertised.
• Puffer vest – far too hot to wear comfortably.

Return Process:
Dealing with returns has been a frustrating ordeal. They outsource returns by sending a FedEx courier to pick up your package, and they expect you to print a label (they send a PDF). The issue is, I don’t own a printer, and many people don’t have one at home. Initially, they sent a courier just four hours after I requested the return, but I didn’t have a printed label ready. The courier said he’d come back, and since then, it’s been a month of chaos. I’ve emailed them repeatedly, they’ve promised couriers, but no one has shown up for weeks. It’s a mess. Their system seems designed for an ideal scenario: you have a printer, print a label, and the pickup is smooth. But once that breaks down, their customer service doesn’t seem to put in real effort for individual customers. In my experience, nothing has moved forward for weeks.

Overall:
Racer Worldwide makes very cool-looking clothing, but in my experience the quality, fit, and practicality are disappointing. The brand seems to prioritize style over comfort, functionality, and consistency in sizing.

1 mars 2026
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Vili,

Thank you for such a detailed and honest review. We are glad you enjoy our designs.

We appreciate the specific feedback regarding our products. This is invaluable for our production team as we work on future collections and improve our size guides.

Regarding your return, we apologize for the "printer-only" option and the courier delays. Our return system typically runs very smoothly, but unexpected logistical issues can arise, such as a courier arriving at an inconvenient time, leading to a "force majeure" situation.

Our Customer Support team has reached out to you with a direct solution to ensure your refund is processed as quickly as possible.

We hope to have the chance to provide you with a much better experience in the future.

Best regards,
Racer Team

Noté 5 sur 5 étoiles

luv it

design is so cool especially love the strings which enable to hold the jacket like a backpack
im 179cm 60kg and s size fits me perfectly

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Favorite brand to wear 🔥

I love the style and how the clothes fit. The fabric has a very good quality and is comfortable to wear. I have already like over 10 clothing pieces of this brand. I LOVE EVERYTHING! 💖

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommend 👍🏻

Entered the wrong address and contacted support to change it, the reply was fast and the team was very nice. The shipping was also fast

12 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

incorrect delivery

I bought a set on Black Friday 2025. The trousers were the right size, everything was fine, but the jumper was delivered in the wrong size.

21.01.2026
Update
After contacting customer support, I was credited with a $50 voucher. The invoice was adjusted and I am satisfied with the outcome. It's sad I didn't get the sweater, but there are worse things in the world.

9 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Jonas,

Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused by your recent order experience.

I have investigated this case and it seems that our customer support team has recently sent a follow-up to you. We’re currently waiting for your reply.

Once we received your reply, we can take the next steps in resolving your case.

We appreciate your patience and the opportunity to improve our processes based on your feedback.

Best wishes,
Racer Team

Noté 1 sur 5 étoiles

Not delivered for a long time

I ordered it on December 20, 2025, but it didn't ship until today, January 10. I sent them a cancellation email and they didn't reply. Why is it taking so long? Never buy it here if you want to receive it quickly.

20 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Hi,

Thank you for taking the time to share your feedback.

We sincerely apologize for the inconvenience you experienced with your order. Our support team has already responded to you and confirmed that the order has been canceled.

We truly appreciate your understanding and your feedback, as it helps us continue to improve our service.

Best,
Racer Team

Noté 3 sur 5 étoiles

I ordered the sheepskin blouson

I ordered a jacket around Christmas, shipping was very fast and my item arravied almost a week earlier.
I was very exited for the jacket but when it arrived I was dissapointed. The quality feel very cheap and the material ist very thin and has no Form. 240€ just for a jacket that looks really cool but feels cheap and is 100% polyester is way too much.
Also the sizesing is really weird, I was unsure and asked costumer Service, they were Nice and answered fast, but a more detailed size chart would be nice.

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

really bad quality

26 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Hi,

Thank you for your feedback.

We are sorry your order did not meet expectations. This is not the experience we aim to provide and we understand your concern.

If you think the item has a quality issue, please send us a request with photos or details. Our Customer Support team is ready to help at order@racerworldwide.net.

Best regards,
Racer Team

Noté 1 sur 5 étoiles

Waited almost a month and got wrong item

I waited three weeks for my item only for it to come back as the wrong thing. Ordered the black wax bomber jacket, and got jeans instead. I ordered it as a gift for Christmas and it’s next week and I can’t even exchange it because the item is sold out in the size I need. It is extremely frustrating as I ordered this on Black Friday and waited so long and now I’m not even sure if I’ll be able to get the item that I spent a lot of money on, which was also a gift for Christmas.

14 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Ariana,

Thank you for sharing your feedback.

We sincerely apologize for the inconvenience caused. Our customer service team has already arranged a courier pickup for the incorrect item.

We have investigated this case and this issue occurred due to a warehouse error and human error. We have already implemented internal changes to ensure this does not happen again!

We truly value your feedback and will continue to improve our processes to provide a better experience in the future.

Thank you for your understanding and for allowing us to improve our service.

Noté 4 sur 5 étoiles

Surprisingly high quality

I recently received my order after waiting about a month, and although the delay was frustrating, I have to admit I’m genuinely impressed. The quality of these products is on a completely different level — far superior to many Instagram-famous brands that rely on marketing but often deliver mediocre items.

The leather of the jacket, in particular, is exceptional: soft, rich, and clearly well-crafted. The overall materials, the construction, and the luxurious packaging/unboxing experience really surprised me in the best possible way.
Despite the long shipping time, I’m very satisfied with my purchase.

27 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

I love the clothes and the brand, but I hate fedex.

I love the clothes and the brand, it’s amazing. Sometimes the button stitching is bad and I’ve had couple of them breaking just trying to open them, but other than that it’s usually amazing. I’ve made like 6 orders already and I do like everything except one thing.

I took 2 stars away purely because of you using fedex. Absolute garbage delivery service that makes your brand seem a lot cheaper. Never makes it on time and the biggest minus is that in Finland it’s only delivery to home, I have a lot of work so it’s really inconvenient every time. I’d rather pay extra to choose other delivery company. For the amount of money you charge for the clothing you should use more reliable delivery company.

1 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Kirill,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about the issues you experienced with the delivery service. Your frustration is completely understandable.

We are continuously working to enhance our customers' experience, and we are currently exploring additional shipping options to provide greater flexibility and ensure a smoother delivery process in the future.

We appreciate your patience and your valuable input. Feedback like yours helps us refine our processes and improve the overall experience for all our customers.

Best,
Racer Team

Noté 1 sur 5 étoiles

Awful

Awful quality for the price almost as bad as Shein, and can't even return without losing more money. Please avoid this one it's not worth it

1 décembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Annie,

Thank you for sharing your feedback.

We're sorry your order did not meet your expectations. This is not the experience we aim to deliver and we understand your frustration.

If you believe the item has a quality issue, please send us a request with photos or details. We will arrange a free return for the defective product.

If you need help, our Customer Support team is ready to assist at order@racerworldwide.net.

Best,
Racer Team

Noté 3 sur 5 étoiles

Slow customer service

Very slow reply for shipping updates, but they did in the end.

27 novembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Letizia,

Thank you for sharing your feedback!

I've checked the case and it appears that your request was first sent to the wrong email, so the reply took longer. Our Support Team has now responded and clarified everything. The item you ordered has a stated shipping time on the product page and the planned shipping date is today. Your order is already prioritized and will be shipped today as promised.

Thank you for your patience and your feedback. It helps us improve our processes and deliver a smoother experience in the future.

For any questions, please always contact us here: order@racerworldwide.net

Best,
Racer Team

Noté 1 sur 5 étoiles

Absolutely awful service

Absolutely awful service. Got my order and quality was poor. Tried to return. Issue after issue. Eventually after newel a month I get a label from them. I send back. Chase for another nearly 2 weeks for the actual refund. Then I get notifications to say they are taking £100 off my refund to cover some made up taxes. On the original invoice no mention of this at all. All of these mainly social media based companies are the same think they can make things up and don’t care about service or clarity. Poor quality items poorer service. Just use ali express much easier

24 novembre 2025
Avis spontané
Logo de RACER WORLDWIDE

Réponse : RACER WORLDWIDE

Dear Sean,

Thank you so much for taking the time to share your feedback.

We're really sorry to hear that your recent purchase did not meet your expectations. This certainly is not the experience we want for our customers and we completely understand how frustrating it must be. Regarding the deduction from your refund, our Customer Support team has responded to your email with a detailed explanation. Please feel free to contact us any time and we're always open to help.

We genuinely appreciate your patience and the opportunity to improve. Your feedback helps us make things better for all our customers.

Best,
Racer Team

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