Ordered traditional antique brass valves and pipe covers. Rang to check they could be delivered next day (Saturday). and with additional postage it was no problem. Other suppliers would not guarantee... Voir plus
L'entreprise a répondu
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Good response time when queries raised. Haven't checked the radiators yet as they were delivered the day we went on holiday. However the driver was completely clueless and had no working SatNav and no... Voir plus
L'entreprise a répondu
Ordered quickly dispatched, call to say arrived and fitted, customer has heat on their nice new radiator, outside temp 34 deg. Thank you for your speedy service.
L'entreprise a répondu
No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Coordonnées de contact
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Royaume-Uni
- 02394 216 216
- cs@radiators4u.co.uk
- www.radiators4u.co.uk
4,4
Excellent
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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What excellent service
What excellent service. Item delivered in less than 24 hours and is exactly what I needed.
21 novembre 2018
Avis spontané
Réponse de Radiators 4u
Hello Peter
Thank you for taking the time to place your review on Trust Pilot.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback.
Laura Hazzard
Customer Service Manager
Réponse de Radiators 4u
Hello
Thank you for taking the time to place your review on Trust Pilot.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback.
Laura Hazzard
Customer Service Manager
Réponse de Radiators 4u
Hello
Thank you for taking the time to place your review on Trust Pilot. Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback.
Laura Hazzard
Customer Service Manager
Your company was recommended to me by…
Your company was recommended to me by the builders merchant on Acre Lane, Brixton. Praise indeed. Your chap on the phone was knowledgeable and polite. I was comfortable in dealing with him.
12 avril 2018
Avis spontané
Réponse de Radiators 4u
Hello
Thank you for taking the time to place your review on Trust Pilot.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback.
Laura Hazzard
Customer Service Manager
The website seemed well organised and…
The website seemed well organised and easy to use. However, when I mistakenly put 2 of one item in my "basket", it took 3 attempts to correct the quantity of the item to 1. Then, when I checked out and paid ( stupidly without checking the maths first ! ) I was charged for 2 of the items. Although 2 of the item were delivery, it is annoying to have to keep one in stock on the chance that I may be able to use it in future. Also why oh why con we not get radiator valves singly so that we can use an angled thermostatic valve with a straight lockshield valve when installing an dual fuel towel rail with pipes rising through the floor ? As things are, we have to buy a pair of angled valves plus a pair of straight valves which is a waste of money (and resources) and increases our stock-holding of redundant valves (the un-needed valve from each pair bought).
8 mars 2018
Avis spontané
Réponse de Radiators 4u
Hello Nicholas
Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager. All issues are investigated by our customer services team.
Reference – Our Website
I am sorry to hear you have experienced challenges when using our website and this meant you ordered incorrectly.
We have done a full test and investigation on our website and could not seem to find any challenges with adding or removing items.
We do have a returns policy if you do not need them, you can return the items for a full refund.
In relation to your comments on how we sale our valves, I am sorry this was not what you were looking for, there is no pressure to purchase our products if we do not sell what you require.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Liam was excellent to work with and …
Liam was excellent to work with and very efficient!
5 février 2018
Avis spontané
Great products and service
16 novembre 2017
Avis spontané
Efficient service.
Efficient service.
The radiator arrived the next day in an allocated afternoon time slot.
Fitted the next day and looks good.
22 octobre 2017
Avis spontané
The plumber is due to fit the bathroom …
The plumber is due to fit the bathroom dual heater radiator tomorrow.
It looks good quality etc and I'm happy with it and the additional accessories etc. The reason of my 3 Star rating is all down to delivery. The TRV, Dual fuel element, and accessories came via DPD and they sent me a txt with an hour window for delivery. However, the main radiator was delivered on a separate day - and there was no time allocation - ie from 9am till 6pm. This means overall I've had to take a lot of time off work waiting for the delivery. It's a shame as there is technology out there to make the customer more informed. Maybe they should look at this - as waiting in ALL day for a delivery is very frustrating.
14 septembre 2017
Avis spontané
Réponse de Radiators 4u
Hello Richard
Thank you for your feedback, it is very important to us.
All reviews are seen by our Managing Director & General Manager. All issues are investigated by customer services team.
Reference – your deliveries
You are correct in all you say in regards to the deliveries. All our in-house products do get sent via DPD and this a great service in relation to delivery information.
However the towel rail is sent direct from our manufacturer, so we do have little control over the couriers they use to distribute their products.
We are continuously working with them to improve delivery information to prevent our customers having to sit in all day, as we fully understand what an inconvenience this is.
Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feedback & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Very fast and efficient
12 juin 2017
Avis spontané
Helpful and prompt service
6 juin 2017
Avis spontané
Excellent service! Excellent quality product!
From start to finish, this company helped me purchase the correct equipment to complete my sister's wet room and helped with paperwork required for VAT exemption. Delivery was free and made the next day to order being placed.
2 mars 2017
Avis spontané
Traditional Large Oval 1120mm Chrome Shower Curtain Rail With Side Wall Stays
Delivered straight away, good quality shower rail.
16 février 2017
Avis spontané
Just what I was looking for
As the title says, staff (Nick) very helpful and sorted out my purchase efficiently with delivery as promised and on time. The showroom has examples of various column radiators in all price ranges and is well worth seeing just to understand the differences and options. We will use again.
2 février 2017
Avis spontané
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