Radley Windows Avis 

I had good service from Radley Windows back in 2021. However, in June 2026, I tried to contact them for further double glazing repairs. On my first call (2 June), Keith got back to me, saying that the relevant team was not available that week, and he would get back to me the following week. I never received any call back, even after I called them again at least 5 times over the month. The two receptionists were very polite and apologetic, but the point is, no-one ever got back to me, so I'm taking my business elsewhere.

A very poor customer experience. A high price for a poor quality installation followed by excuse-after-excuse from the directors rather than simply putting things right.

Also had the rather dubious pleasure of meeting the directors (Martin and Keith) who tried to tell me everything was fine when it clearly was not; giving multiple reasons why its not their fault; and then argue that I'm wrong to try to hold them to account.

Their sales pitch is that Radley Windows Limited is a family run local business with a track record of more than 27 years........but they then put my installation through a company called Radley Windows & Conservatories Limited (trading from the same address at Didcot, with the same directors and same registered address). Radley Windows & Conservatories was then allowed to go into administration........ a cynical business practice that now allows Radley Windows to dodge repair and warranty claims, so Buyer beware!

MY RECOMMENDATION IS TO AVOID AND GO WITH A LONG RUNNING NATIONAL COMPANY INSTEAD.