When purchasing my new car, we were recommended to take out some RAMP policies to cover the tyres and alloys and cosmetic issues. I was not sure how the system worked as it mentioned inspection... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just booked my car service, Jags booked it in. He was polite, professional and most helpful. He also sent my conformation email promptly. Thank-you for your help.
L'entreprise a répondu
The guy who dealt with my query was very enthusiastic and helpful got everything booked in within a couple of minutes x
L'entreprise a répondu
I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issue... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We provide a range of innovative repair and maintenance plans throughout the UK.
Coordonnées de contact
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Royaume-Uni
- 03300947230
- requests@ramplimited.co.uk
- www.ramplimited.co.uk
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Very patient. Asked all the relevant questions and asked if there was anything else once completed.
27 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi James,
Thank you for the fantastic review! It’s great to know you were pleased with the service — we’ll be here whenever you need us next.
Friendly and helpful whilst explaining…
Friendly and helpful whilst explaining the booking in process in an efficient manner
Not necessary for me to ask any further questions
24 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Sharon,
Thank you for your warm feedback. We’re glad we were able to provide a smooth and helpful experience — we’re here anytime!
Spoke with Jags
Spoke with Jags, who went out of his way to guide me as to the quickest way to book car repairs. He made a complex situation very easy
24 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Mr & Mrs Basham,
We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.
Great service
Great service Jag was knowledgeable, polite and clearly explained the warranty procedure to me followed up by an e-mail. He took the stress out of the breakdown.
24 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Mark,
Thanks for the great feedback! We’re delighted to hear your experience ended on a high note. It’s always our goal to deliver the best support we can!
The customer rep was very reassuring …
The customer rep was very kind and detailed in addressing my concerns. He was reassuring in our engagement
23 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Val,
Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!
very courteous and efficient service…
very courteous and efficient service provided by Emily!
22 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi John,
Thank you for your lovely feedback — we’re so pleased everything went well. If you ever need us again, we’ll be ready to help!
Just called today and had amazing…
Just called today and had amazing customer service, fantastic and extremely helpful. Would definitely recommend.
22 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Amy,
Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!
Réponse de RAMP Limited
Hi Jay,
We really appreciate your 5-star review — it makes our day! Thank you for being a valued part of our community.
Absolute ripoff
Absolutely the worst company to have a vehicle warranty with. Willing to take your money but not willing to do the work when needed. Will wriggle out of paying for work to be done at every opportunity. Don’t waste your money , happy to take £35 a month for over two years but when you try to use them for repairs they find any excuse not to pay!. Disgusted and out of pocket!.
22 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Frank,
We’re sorry you feel this way and would like to clarify a few points.
Your repair request has not been declined. We are currently unable to proceed because we are still waiting on required information from your garage, including confirmation of the fault, supporting diagnostics and a full repair breakdown. We also require valid service history that meets the terms of your agreement.
As explained by email and on the phone, without this information we cannot assess or approve any claim. This process applies to all customers.
We’re ready to move forward as soon as the requested documentation is provided.
Car Service
Thank you to Emily (Customer service team) for sorting out my car service and for helping with the booking. Great service
22 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Dr Stephen,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Emily!
I’ve never used this service before
I’ve never used this service before, so I called for assistance and I now has clear understanding and how to book inspection.
Thank you
21 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Rach,
We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!
Spoke with jags top customer service…
Spoke with jags top customer service answered everything I needed to know
20 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi,
What a pleasure to read your review — thank you! Our team will be thrilled to hear your feedback.
Chloe answered the phone straight away…
Chloe answered the phone straight away explained everything in detail, any questions or concerns I have to call right away, fantastic customer service.
20 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Kaylie,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Chloe — they’ll be so pleased to hear it. We're glad we could help!
Amazing customer service
Amazing customer service, and the query was dealt with promptly. The customer advisor Chloe was very helpful, kind and had a kind mannerism!
17 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Amanda,
Thank you so much for the fantastic review! We’re really glad to hear everything went smoothly — we’re always here when you need us.
I spoke with Jags today regarding…
I spoke with Jags today regarding getting my service booked in, Jags provided outstanding customer service was polite, patient, and very helpful and dealt with my query quickly and professionally,made the whole experience smooth and stress-free.
14 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Tracy,
Thank you for recognising the effort of our team, especially Jags. Your feedback is hugely appreciated, and we’re always here for you!
Réponse de RAMP Limited
Hi Mike,
Thank you for your 5* review!
Jags was super helpful and very prompt
Jags was super helpful and very prompt. Thank you
14 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Jason,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!
Great telephone customer service
13 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Tonny,
Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!
Terrible
Terrible, being paying three years every month and when I needed them I get brush off. They said I need to pay an extra fee so they can diagnose the problem. Then they said they couldn’t pick the car up because they didn’t have the right facilities so it was better if I went to my local garage to see if they could fix the problem. I explained why am I paying £33 a month and she explained it was full of service . The customer care skills are unbelievable. Do not pay for this service because you do not get the right service you pay for.
8 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Tracey,
Thank you for your feedback. I have requested more information to support you further.
More of a question than a complaint
More of a question than a complaint. Does RAMP trust the RAC to do mechanical repairs? Would they honour te cost of these repairs through their mechanical warranties?
1 avril 2026
Avis spontané
Réponse de RAMP Limited
Hi Ronald,
Thank you for taking the time to post your thoughts. I have requested more information to support you further. If you wish, you can email - customer_care@ramplimited.co.uk
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