Scott Masi was a very good salesman because he listened to what we had to say about how we sleep. He could have directed us to the most expensive mattress but gave us choices and explained why the... Voir plus
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Lisez les avis des autres
Sales staff were fabulous! No pressure at all. Super helpful in working with us to choose a mattress that worked for both of us. Also purchased a sofa. They worked with us to get what we wanted, and a... Voir plus
Kevin was awesome with my 86-year old mother and I. He talked directly to my mom, showed her things she might be interested in, and checked in on us the perfect number of times—not feeling high-pressu... Voir plus
Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained wa... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Magasin d'ameublement et de décoration
- Décorateur d'intérieur
- Magasin de matelas
Écrit par l'entreprise
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Coordonnées de contact
4705 Carlisle Pike, 17050, Mechanicsburg, PA, Etats-Unis
- 7175478000
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Kevin our Sales Rep was so refreshing…
Kevin our Sales Rep was so refreshing not pushy or overwhelming he allowed us to choose what our needs allowed and I'm actually so pleased with this experience I will definitely be back for more
Great Customer Service
The store has amazing staff with great customer service! Tony knew what we were looking for and went around the entire store checking each coffee table to see if it met our criteria. When we went back, the store manager helped us get the best deal!
Emily was amazing…she is my go to…
Emily was amazing…she is my go to person. I’ve gone back to her 4 times in the past 2.5 weeks to furnish my entire home that I’m purchasing. If it wasn’t on the showroom floor she found it with my description! She went above and beyond and was so very kind about all of it. She definitely deserves 10 plus stars!!! Everyone was very kind there especially the sweet ladies where you pay💜
Helpful sales person with a relaxed…
Helpful sales person with a relaxed approach. My favorite kind! Thanks!
Great service
John was extremely helpful in pointing…
John was extremely helpful in pointing out bedroom furniture that has a media cabinet. Gracie was helpful reporting a furniture deficiency with an item previously ordered and delivered.
Great experience with a recent mattress…
Great experience with a recent mattress purchase. Mike provided great service in order to select the right mattress for my needs. It was in stock and ready for immediate delivery.
Ordered a set of end tables at the…
Ordered a set of end tables at the Mechanicsburg store, I was told they would be ordered and shipped and arrive in one week. Store told me to just pick them up the following Thursday (total of 9 days). Went to the further away store ( Harrisburg) to pick them up, only to be told they were not ordered correctly and would ship the table to my house for the following Monday (4 days). I receive an confirmation email on Sunday that the tables would be delivered between 9-12 the next day (Monday). I receive a phone call at 7:10 a.m. Monday that the tables were not 'ordered' properly, and I can't get the table until at least Friday. This store can't do anything correctly, and I can't trust anything they are telling me on when of if the tables are going to arrive. This is really extremely poor order handling, and extremely poor communication from the staff and store. Getting 2 end tables shouldn't take this long for a company that just expanded with a new store and should have their processes down on how to get their furniture to the customer in a timely and efficient manner. Extremely poor customer service form the salesman to the staff coordinating the orders. Totally disappointed with them and will not shop there again.
Lost a customer because of poor customer service
I ordered this chair online to be delivered to my local store. Got a confirmation email but nothing else, so the day after it was supposed to have arrived, I tried the online chat the find out the situation. The person I chatted with looked it up and said it was at the store. Drove to the store, was directed to the desk, was told to pull around to the dock. Dockworker came out (eventually) and said they didn't have my order, said I could have it delivered to my home or pick it up a few days later at a store 20 miles from me. But I could no longer have it delivered to the most convenient store (the one I was at and was told it would be at) because they were liquidating. So went in and asked the desk clerk if I could get free shipping since, ya know, you're the ones who had dripped the ball. Nope. I held up my end of the contract by purchasing and being there to pick up what I had purchased. You didn't, and didnt seem to care to make things right. So I just canceled the order and got a refund. You didn't blink. Waited a few weeks and saw it on sale and got it delivered for $125 less than free shipping would have originally been. Your delivery guys were great though, the only reason you're getting even one star; and I like the chair, though if I didn't already have the matchig sofa, it would definitely not have been worth the hassle. All said and done though, you lost both $200+ on this sale and a past and future customer in the process. Good work!
Dont Believe the Hype Never Again
Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained was told "well we didn't call you and say it was in". I will never purchase another item from Raymour Flanigan
Massive selection of gorgeous…
Massive selection of gorgeous furniture! Every person I encountered kind, knowledgeable and not pushy at all.
The salesman remembered us by namewhen…
The salesman remembered us by namewhen we came back to purchase our furniture a week later and was assisted by a co worker until he was available to help purchase new furniture

Réponse de Raymour & Flanigan - Carlisle Pike
Speedy delivery
Speedy delivery. Everything set up and in place quickly . Delivery men were professional and polite. Very pleased

Réponse de Raymour & Flanigan - Carlisle Pike
Good customer service
Spent a lot of time with us and was able to answer all of our questions.

Réponse de Raymour & Flanigan - Carlisle Pike
We worked with Dave
We worked with Dave. He was excellent. He gave us our space to look around while also intermittently checking in. The process was fast, smooth, and easy.

Réponse de Raymour & Flanigan - Carlisle Pike
Michael was very knowledgeable and…
Michael was very knowledgeable and helpful I also enjoyed the large selection and various prices of furniture

Réponse de Raymour & Flanigan - Carlisle Pike
Salesperson was very friendly and quite…
Salesperson was very friendly and quite knowledgeable about the different styles I was looking at. Great experience

Réponse de Raymour & Flanigan - Carlisle Pike
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