Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... Voir plus
Sarah Diener has been patient and amazing after our house hunting nightmare since February. We were finally able to purchase all of the furniture for our dream home.
The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Magasin d'ameublement et de décoration
- Décorateur d'intérieur
- Magasin de matelas
Écrit par l'entreprise
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Coordonnées de contact
1450 Clements Bridge Road, 8096, Deptford, NJ, Etats-Unis
- 8568539400
4,8
Excellent
281 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our sales rep was outstanding
Our sales rep was outstanding. He listened carefully to our needs and showed us numerous options that were all appropriate. All of the options were thoroughly explained and we were not pressured to make a hasty decision. It was a great experience.
7 novembre 2024
Réponse de Raymour & Flanigan - Deptford
Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Réponse de Raymour & Flanigan - Deptford
Hi Phillip,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Randy was able to assist you with patience and helpfulness. We strive to provide excellent service to all our customers, and it's wonderful to know that Randy met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Réponse de Raymour & Flanigan - Deptford
Hi Jon,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Salesperson was nice and great to deal…
Salesperson was nice and great to deal with. It was our second time having her for a purchase. Very helpful.
28 octobre 2024
Réponse de Raymour & Flanigan - Deptford
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Do Not Shop here EVER; update
The 3 sets of furniture broke shortly upon receiving them. I have had several service calls to basically lemon law the items. The service team has been rude, outright hanging up on me, refusing my calls and refusing service. Yes, I purchased extended plans, but NO, they NEVER fix anything correctly, then blame the consumer for neglect or abuse, whatever they dream up. I have 3 units NOT safe to use or broke. I've been reaching out for several months regarding these issues and I have been avoided, denied communication or left waiting for broken promise return calls. I have a conversation and evidence of this completely outrageous behavior no consumer should have to suffer with. I cannot morally recommend this company EVER.
EDIT on 11/26/2024: After much back and forth the company did resolve this issue, I hope nobody has to deal with this like I did, it was extremely frustrating.
4 novembre 2024
Avis spontané
Réponse de Raymour & Flanigan - Deptford
Hi Anthony. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Barbie worth the trip
Barb is an excellent sales person knowledgeable patient sweet and kind we love her in our family for furniture
29 octobre 2024
Réponse de Raymour & Flanigan - Deptford
Dear DEMILIOD,
Thank you so much for your wonderful review! We're thrilled to hear that Barb provided you with such a positive experience. It's great to know that her knowledge, patience, and kindness made a lasting impression on you and your family. We truly appreciate your kind words and look forward to assisting you with any future furniture needs.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
In all the years I dealt with Raymour
In all the years I dealt with Raymour
This is the first I was extremely happy with the way everything was handled. I felt like first class all the way. The store manager Mike Ross from the Deptford,New Jersey store greeded me with a smile at the door,listening to what I wanted and made sure he was there every step of the way.He is a great manager who goes above and beyond with customers.He definitely deserves a raise or big bonus.
24 octobre 2024
Réponse de Raymour & Flanigan - Deptford
Dear Deborah,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at our Deptford, New Jersey store. It's fantastic to know that Mike Ross made you feel like a first-class customer and provided exceptional service throughout your visit. We truly appreciate your kind words and will be sure to pass along your compliments to Mike and the team. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Wonderful experience
We had the best experience with Todd Sharofsky when we stopped in the store to shop for our family room furniture. He was very patient with us, he even sat with me while my husband ran home to get a piece of our luxury vinyl plank flooring to see what color went best with it. He was never pushy with us & went above & beyond to make our experience wonderful. Thank you so much Todd. We look forward to working with you the next time we need furniture.
Linda S.
17 octobre 2024
Avis spontané
Experienced
Experienced, professional salesman and manager. Quality furniture in price range.
Quick delivery, availability
21 octobre 2024
Réponse de Raymour & Flanigan - Deptford
Thank you, Karen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great selection and quality.
We liked the products you offered. The showroom had a nice variety. The sales agent ordered an incorrect fireplace insert and now we have to wait for someone to rectify this issue. A bit disappointing...
14 octobre 2024
Réponse de Raymour & Flanigan - Deptford
Dear Debra,
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the variety of products in our showroom. However, we sincerely apologize for the inconvenience caused by the incorrect fireplace insert order. We understand how frustrating this situation can be and appreciate your patience as we work to resolve it. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly.
Best regards,
Raymour & Flanigan Customer Care Team
Bonnie is an asset to your store
Bonnie is an asset to your store. She knew what I was looking for and showed me all my options without putting pressure on me to buy something I didn't want. She was very pleasant and courteous
30 septembre 2024
Réponse de Raymour & Flanigan - Deptford
Dear Dolores,
Thank you so much for your wonderful review! We're thrilled to hear that Bonnie provided you with such a positive experience. It's great to know she was able to assist you in finding exactly what you were looking for without any pressure. We truly appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
My sales person was amazing
My sales person was amazing. He took his time in walking me through the showroom and helping me to make choices. He was extremely knowledgeable and helpful.
28 septembre 2024
Réponse de Raymour & Flanigan - Deptford
Hello Melinda Heppard We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Mel was very helpful and explained…
Mel was very helpful and explained everything. Not pushy eithrr
8 septembre 2024
Réponse de Raymour & Flanigan - Deptford
Hi Kathy,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mel was able to assist you effectively and provide all the information you needed without being pushy. We strive to create a comfortable and informative shopping experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Bill was a pleasure to work with and…
Bill was a pleasure to work with and very knowledgeable
7 septembre 2024
Réponse de Raymour & Flanigan - Deptford
Hi Pete,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Bill provided you with excellent service and shared his expertise. We strive to ensure our customers have a great experience, and it's wonderful to know that Bill made that happen for you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
I have made several purchases from…
I have made several purchases from Raymour&Flanigan over the years. My recent purchase was just as pleasant As in the past. Bill, who assisted me was pleasant, took me to what I was looking for, was knowledgeable and there was no pressure . Stock is good and delivery time perfect!
31 août 2024
Réponse de Raymour & Flanigan - Deptford
Dear Barbara Rossi Franks,
Thank you so much for your continued loyalty and for sharing your wonderful experience with us! We're thrilled to hear that your recent visit was just as pleasant as your past ones. It's great to know that Bill was able to assist you effectively and that you found our stock and delivery time to your satisfaction. We truly appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
They had the furniture I wanted and it…
They had the furniture I wanted and it was ready for delivery in 3 days.
27 août 2024
Réponse de Raymour & Flanigan - Deptford
Dear Customer,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the furniture you wanted and that our delivery met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Great salesperson!
Bonnie was a great help picking out the furniture we needed. Looking forward to receiving our order in a few weeks.
25 août 2024
Réponse de Raymour & Flanigan - Deptford
Hi Melissa,
Thank you so much for your wonderful review! We're thrilled to hear that Bonnie was able to assist you in finding the perfect furniture. We appreciate your kind words and are just as excited for you to receive your new pieces. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Always like R&F customer service
Always like R&F customer service. Visited Monday nite and the salesman, Naz was very helpful.
19 août 2024
Réponse de Raymour & Flanigan - Deptford
Dear Julie,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and that Naz was able to assist you effectively. We appreciate your kind words and your continued support. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Randall Bock was my associate at your…
Randall Bock was my associate at your Deptford store. So professional and kind; walked me through the store until I finally made my choice. You should be proud to have him on staff.
21 août 2024
Réponse de Raymour & Flanigan - Deptford
Dear Maryann,
Thank you so much for taking the time to share your wonderful experience at our Deptford store! We're thrilled to hear that Randall provided you with professional and kind assistance throughout your visit. We are indeed very proud to have him on our team. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
the salesman and the delivery was top…
the salesman and the delivery was top notched. would recommend
31 juillet 2024
Réponse de Raymour & Flanigan - Deptford
Hi Lori,
Thank you so much for your wonderful review! We're thrilled to hear that you had a top-notch experience with both our salesman and delivery team. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.