Raymour & Flanigan - Lake Grove Avis 

269
TrustScore 4.5 sur 5

4,6

3147 Middle Country Road, 11755 Lake Grove, NY, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... Voir plus

Noté 5 sur 5 étoiles

Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... Voir plus

Noté 5 sur 5 étoiles

Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... Voir plus

Noté 3 sur 5 étoiles

No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles pour enfants
  4. Magasin d'ameublement et de décoration
  5. Décorateur d'intérieur
  6. Magasin de matelas

Écrit par l'entreprise

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Coordonnées de contact

  • 3147 Middle Country Road, 11755, Lake Grove, NY, Etats-Unis

  • 6312857530

4,6

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(269)

4 261 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always someone ready to help.

The staff is always available, and there are plenty of showrooms to look at products. This way you can see items in a different light or a different color. I’ve purchased from Raymour and Flanigan many times over the years. The combination of a good staff, a friendly showroom, and a good website makes shopping convenient.

23 avril 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

Paula was great

Paula was great! Very pleasant and informative. She directed me to the right set and worked with me to get the right furniture for me.

21 avril 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you so much for your review, Sigal! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

Mustafa was a great help

Mustafa was a great help. Very friendly and knowledgeable. We will definitely contact him for our needs in the future.

12 mars 2024
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Réponse de Raymour & Flanigan - Lake Grove

Hello Michael Wetherell! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Noté 5 sur 5 étoiles

The salesperson was great

The salesperson was great. Informative but knew when to back off when we had discussions. Great experience.

4 mars 2024
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Réponse de Raymour & Flanigan - Lake Grove

Hello Jason! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Noté 5 sur 5 étoiles

Sofa sectionsl

Patti our sales representative was terrific at finding us the best options.

17 février 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you so much for your review, Diane! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles
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Réponse de Raymour & Flanigan - Lake Grove

Hello Susan! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

Pleasant experience

Sales men was excellent very accommodating and spent slot of time with us until we found what we needed.

2 février 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you so much for your review, Diane! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

Everyone was very helpful and nice…

Everyone was very helpful and nice showed other options.

19 janvier 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you, Michael, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

Jim Cartwright was fantastic

Jim Cartwright was fantastic! Such a nice guy who really cared that we got the lift-chair that was best for Mom. Very personable & we did not feel rushed.

28 janvier 2024
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Réponse de Raymour & Flanigan - Lake Grove

Hello Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Noté 5 sur 5 étoiles

Sales women was very helpful and well…

Sales women was very helpful and well informed on products in store

25 janvier 2024
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Réponse de Raymour & Flanigan - Lake Grove

Hello James Wood! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Noté 5 sur 5 étoiles

Great Sales Professional

Great Sales Professional, easy to work with and ready to close a good price purchase. Knowledgeable, great service, quick delivery and great set up fast efficient and very polite. Great job all around thank you Great Team Effort from everyone.

18 janvier 2024
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Réponse de Raymour & Flanigan - Lake Grove

Hello Gerard Bittner! Thank you for your feedback. ! We're glad you had such a good experience with us. Thank you!

Noté 5 sur 5 étoiles

Our saleswomen was awesome

Our saleswomen was awesome ! Staff is so helpful . And I trust your warranty will be honored if I needed it . Had a bad experience with that at another company . Love everything I bought !

14 janvier 2024
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Réponse de Raymour & Flanigan - Lake Grove

Thank you, Doris, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Noté 1 sur 5 étoiles

Delivery people stole my moms jewelry and watches

On Oct 28 a mattress was delivered to my senior citizen mother's home. The delivery men used the mattress to bar the door to her bedroom while the other delivery person inside stole all of her jewelry and watches. We called the store and an abrasive sales lady told us there was 'nothing she can do' and hurried us off the phone. No apology, no looking into it, nothing. Currently in the process of filing a police report.

28 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

It felt like I was buying a car

It felt like I was buying a car. My wife and I felt very pressured to make the purchase. They didn’t even give us all the rates to finance making us loose money. Won’t buy from lake grove Raymour and Flanigan.

30 octobre 2023
Noté 5 sur 5 étoiles

We visited R&F On 10/17 to purchase a sectional

We visited R&F On 10/17 to purchase a new sectional using our credit for a damaged sofa. Gerry Newman assisted us with the purchase and quite frankly it was a very pleasant experience. He was patient, explained everything we needed to know about the sectionals we looked at, and made our decision very easy.
Thank you Gerry

17 octobre 2023
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Réponse de Raymour & Flanigan - Lake Grove

Hello Robert Gardner! Thank you for your feedback. We're glad you had such a good experience with us. We hope you enjoy your new furniture! Thank you!

Noté 5 sur 5 étoiles

Purchase ready within one day

Purchase ready within one day. Picked up chairs and service from reps and stock was great friendly and polite.

16 octobre 2023
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Réponse de Raymour & Flanigan - Lake Grove

Thank you, Cara, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Noté 5 sur 5 étoiles

Excellent customer service

Zahida was extremely helpful and assisted us nicely in making a decision.

10 octobre 2023
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Réponse de Raymour & Flanigan - Lake Grove

Hello John Mcquaid! Thank you for your kind words, we are pleased to know that our sales associate was so helpful! We hope you're enjoying your new furniture. Thank you!

Noté 5 sur 5 étoiles

]Kevin made the experience helpful and…

]Kevin made the experience helpful and was very knowledgeable. He was patient with all my questions. I had to go home to remeasure my room and returned the next day to purchase my bedroom set. You should have more kind and patient sales associates as him.

26 septembre 2023
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Réponse de Raymour & Flanigan - Lake Grove

Hello Joyce Panter! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Noté 1 sur 5 étoiles

bad customer service

Purchased a sectional a few years ago and paid for a Platinum protection plan. Had some issues and was told it wouldn't be a problem. Scheduled a call for the technician to come in and evaluate the issue. One recliner was not working and the other one is working but is torn and sounds like it's falling apart every time it's used. Technician comes in, fixes the one that doesn't work and says that someone will get back to us on the second one in a day or two as it may need to be replaced by the mfg. A week later no one gets in touch with us, so i figure let me call them, it appears he saw nothing wrong with the recliner that was torn and therefore no one got back to us. I was offered the replacement of that recliner once I complained that it is damaged but with a delivery fee and this will void my platinum coverage. Not asking for a new sectional, but at least let the technician be honest and report what they see, or at least call or emial and let us know that he found nothing wrong, which is not true. the recliner needs to be replaced. Also, how come all the bad reviews do not get a response or comment?

20 septembre 2023
Avis spontané
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Réponse de Raymour & Flanigan - Lake Grove

Hello Michael Zaklis! Thank you for your feedback. We apologize for the experience you had with our customer service team. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account, and a leader will reach out soon. Thank you!

Noté 5 sur 5 étoiles

Laura Bee listened…

Laura Bee was very helpful and listened to my needs and did not hesitate to ask others to assist her to expedite my order.

16 septembre 2023
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Réponse de Raymour & Flanigan - Lake Grove

Hello Debra McCartin! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

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