The salesman Joe was very courteous and informative with all of the questions we asked. He quickly looked up all of the information on his tablet to complete our furniture purchase. He was very patien... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Jamel and Fatima were the greatest customer service representatives I have come across in a long time. They left no stone unturned. From the minute I walked in the showroom until the time I left,... Voir plus
L'entreprise a répondu
Sales person (I forget his name ) greets us at the door .it’s my first time I been to a R&F store . He took his time and showed us what we asked for and gave us the time to decide with no hassle , no... Voir plus
L'entreprise a répondu
I had a very disappointing experience with Raymour & Flanigan. During delivery, the delivery team broke one rail of my bed. What should have been a simple fix turned into a long and frustrating... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Magasin d'ameublement et de décoration
- Décorateur d'intérieur
- Magasin de matelas
Écrit par l'entreprise
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Coordonnées de contact
94-11 Rockaway Blvd, 11417, Ozone Park, NY, Etats-Unis
- 7186741656
3,8
Bien
104 avis
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N'a pas répondu aux avis négatifs
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the sale people are very knowledgeable…
the sale people are very knowledgeable of the inventory, and very helpful.
25 mai 2024
Réponse de Raymour & Flanigan - Ozone Park
Hello Robert Duff! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Very Good Service the Man in the store…
Very Good Service the Man in the store Jamel burrowes was excellent in helping us find what we was looking for. Thank so much I appreciate you Jamel and Will do business again anytime.
19 mai 2024
Réponse de Raymour & Flanigan - Ozone Park
Thank you so much for your review, Sabrina! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Réponse de Raymour & Flanigan - Ozone Park
Thank you so much for your review, Lawrence! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Seamlessly
We ended up getting what we wanted
It went pretty seamlessly, too bad we were unable to use any coupons
4 mai 2024
Réponse de Raymour & Flanigan - Ozone Park
Hi Roman. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!
Elizabeth es la mejor y siempre la…
Elizabeth es la mejor y siempre la busco cuando regreso a comprar. Ella es una bella persona y la recomiendo 100 por 100. Gracias Elizabeth!
26 avril 2024
Réponse de Raymour & Flanigan - Ozone Park
Hola Nancy Sánchez. Nos alegra mucho saber que nuestro asociado de ventas pudo ayudarla a encontrar los muebles perfectos. ¡Gracias por dejar una calificación tan buena! Lo apreciamos.
Jamal made our shopping easy and a…
Jamal made our shopping easy and a wonderful experience. Hapoy he was our representative today .
Thanks for the great service
8 avril 2024
Réponse de Raymour & Flanigan - Ozone Park
Hello Lalchan Deo! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
The associate was excellent
The associate was excellent, the person that was at the desk had excellent customer service. The store has an inviting atmosphere.
18 mars 2024
Réponse de Raymour & Flanigan - Ozone Park
Hello Melissa Vitale! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Staff is kind and knowledgeable
17 février 2024
Réponse de Raymour & Flanigan - Ozone Park
Thank you, Pat, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
I was greeted when I entered and spoke…
I was greeted when I entered and spoke with the salesman and wasn’t rushed and answered any questions I had
15 janvier 2024
Réponse de Raymour & Flanigan - Ozone Park
Thank you so much for your review, Jermaine! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I had the pleasure of speaking to…
I had the pleasure of speaking to Fatima today who helped me resolve my problem. This is not the first time she has helped me. She is knowledgeable, personable, and eager to help. She is an asset to raymour and Flanigan.
29 novembre 2023
Avis spontané
Sales consultant was very knowledgeable…
Sales consultant was very knowledgeable about the products
30 octobre 2023
Réponse de Raymour & Flanigan - Ozone Park
Hello Emerary Sanchez! Thank you for your feedback. We're glad you had such a good experience with us. We hope you enjoy your new furniture! Thank you!
Nice people
21 septembre 2023
Réponse de Raymour & Flanigan - Ozone Park
Thank you so much, Narine, for taking the time to leave a review with us. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great shopping associate
12 septembre 2023
Réponse de Raymour & Flanigan - Ozone Park
Hello Annamarie, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
At the store I met a wonderful person
At the store I met a wonderful person, Victerlyg, he is very nice and was ready to answer all the questions i had. He was patient and ensure that my husband and I was comfortable with the item and prices before we made any decision. He was very easy to talk to... wonderful person with great manners!
31 juillet 2023
Avis spontané
We had a great experience and our sales…
We had a great experience and our sales person was great
4 juillet 2023
Réponse de Raymour & Flanigan - Ozone Park
Thank you so much for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
found exactly what I wanted and was in…
found exactly what I wanted and was in and out of the storen in record time
15 juin 2023
Réponse de Raymour & Flanigan - Ozone Park
Thank you for your review, Virginia! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Choose the design carefully, and inspect every part and side of the furniture
I have to edit this review. AGAIN. Victerlyg was very helpful. After sales is really terrible!
The issue happened after the delivered dresser was damaged and it was on the inside so I didn’t notice it until after the delivery guys left. Then they scheduled the replacement on a Saturday, and when I called back there was no schedule, and this lady Sarah was insisting on a weekday even when I told her we’re all working and no one would be home to accept it. Sarah needs more training in handling an already irate customer.
Now this part has been resolved. I asked if I can have a different design instead since they are getting the damaged item anyway. And apparently, every sale is final. No returns, no exchanges. I didn’t know that’s allowed. And if I really wanted to exchange it, it will count against the insurance warranty or something that didn’t make sense to me.
Someone from R&F reached out to me and helped me with this situation. They agreed to let me choose a different design. I got asked to visit their store again and choose from their selection. A new piece was chosen, dates for delivery and pull out of the damaged dresser was set.
It would have been 5 stars if not for the side comment of the manager that “we’re doing this as a favor”. Isn’t that called customer service? You want me to change the review, give me what I’m requesting. I didn’t force them for the exchange, so I think that comment was unnecessary.
18 mai 2023
Avis spontané
Réponse de Raymour & Flanigan - Ozone Park
Hi Jabo. We are so sorry for the experience you have had with us. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with the phone number associated to your account. Be sure to include a brief description of this issue. Thank you!
I express overall satisfaction with a…
I express overall satisfaction with a product, service, and experience. The customer service representative was very pleasant and well informed.
17 avril 2023
Avis spontané
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