Raymour & Flanigan - Phillipsburg Avis 

We were scheduled for a delivery today. I realize it snowed and Noone had control over that. With that being said, it would have been nice to know that they wouldn't be delivering today instead of keeping pushing back the time and then canceling. The delivery should have been delayed a day. It won't be delivered until Friday so that leaves us without furniture for days. I am very unhappy with this situation and with them not willing to change delivery date.

Dave Smith in the Phillipsburg location knew so much of all of the mattress products and told us things we didn't even think of which had a very positive impact on our purchasing right then and there. Thanks,

Great selection. Prompt and courteous service.

Salespeople were kind, patient, and present...a unique experience in our culture today.

Joe was very patient, professional, and a good listener!

Quick and easy transaction! I told Michele Pretopapa what I needed/wanted, the time deadline, and set a price I was willing to pay. She immediately went to work and showed me exactly what was available to satisfy all my requirements. Friendly and professional staff also made delivery and checkout simple. Go see Michele if you want a no-hassle and efficient purchase experience!

The sales representative was extremely knowledgeable of the product she is selling. She was professional, courteous, and respected all the adults and children putting input into what expectations we were all looking for in our seating areas in the great room. We were able to make a confident decision based on research and questions asked and answered.
Respectfully,
Repeat customer of your establishment.

I went to Raymour and Flanigan to look for a mattress for my son. I had no knowledge of what we wanted to purchase but thank goodness we were greated by Michele Pretopapa who is the most knowledgable sales person I have ever met. She was not pushy, answered all our questions and made sure my son purchased the best mattress for his needs. We ended up purchasing two (one for my son and another for my guest room). I am very happy with our selections and may have walked out being very confused if Michele was not there to assist. Thank you for having such a wonderful and knowledgable sales associate like Michele.

My son had his mattress delivered today and they were right on time when they said they would be there. Great customer service all around.

Everyone was extremely helpful and interested in ensuring that our needs were met. We didn’t feel persuaded in to purchasing anything that we didn’t want or need. Joseph Attinello was our initial contact who assisted us in identifying the exact couch, chair & tables that would freshen up our living space. He let us take our time to see all that he had to offer and kept a distance when when we wanted to discuss things privately. However, he was always close enough to answer any questions. In addition he was able to offer a reduced delivery fee, a $25 gift card & was going to make a donation in our name to the make a wish foundation. We did not purchase the furniture the first night, but had informed Joe that we would be back. We returned on Friday to make our purchase, however Joe’s shift was over. We then we’re assisted by Michele Pretopapa and the evening manager, who both ensured us that Joe would receive credit for the sale. They were both amazingly helpful as well. We had a wonderful first time experience with the employees and atmosphere at this R&F location. We will be back when our needs dictate.

Sincerely,
Alison Merkt

My sales associate, Aneega, was very helpful in my getting a new mattress and then getting a new sofa. She answered all the questions that my husband and I asked her.

The salesman, Philip, was excellent! We were looking to upgrade from a Queen bed to a King. He asked us questions about what we were looking for and then gave suggestions. As we tried out beds and depending on our answers, he would make recommendations. He really listened to our feedback and we ended up getting a wonderful bed (Beautyrest). We also bought a coffee table with a lift-top, storage and that was on wheels. Very pleased with our purchase and the entire purchasing experience!

Sales and delivery were very pleasant and professional.

The sales rep was great. She was so patient. We were looking at bed's for our daughter who was having a hard time picking one and the lady helping us was great.

And delivery was super fast. I think it was exactly 12 hours from the time we left the store to the time it was delivered.

We we're greeted at the door and reminded of the sale that ended that day. We were also pointed in the direction we needed to go and offered water. There was no pressure while we shopped and our check out was smooth.

Great customer service! This is the second bed we purchased in the last 2 months.

Our salesperson was absolutely lovey and very patient.

Melissa didn’t bug us she let us look around and helped us when we needed her!

The salesperson (Dave) was very knowledgeable and patient with our needs. My wife and I visited and spent a few hours in the store testing different mattresses for comfort. We also tried different pillows. The store manager was also very engaging and attentive. I would recommend this brand and this location to anyone who needs home furnishing.