Rays Florist Avis 

460
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used Rays Florist for a number of years for different events and the flowers have always been wonderful. Recently they provided us with a beautiful wreath and on another occasion a lovely bouqu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rays florist’s are fantastic company proving awesome flowers and arrangements, I can always rely on them to provide the highest level of service. They email me in a timely manner to remind of upcomi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff are friendly and helpful. Flowers were organised and delivered as promised. We took in a picture of an old black and white photo, hoping to get something made that resembled our nans w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Rays Florist in Ash Vale to order flowers for a family funeral. The staff were professional and efficient dealing with my order, making the whole process painless. I highly recommend Rays Fl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fleuriste
  2. aussi dans
  3. Fleuriste grossiste
  4. Livraison de fleurs
  5. Marché aux fleurs
  6. Service de décoration florale

Écrit par l'entreprise

Rays Florist is a family-run florist based in Aldershot (GU11), delivering fresh flowers across Hampshire, Surrey, and the surrounding GU postcode areas. We specialise in hand-tied bouquets, funeral tributes, wedding flowers and same-day flower delivery for all occasions. Our experienced florists create beautiful seasonal designs using premium fresh blooms, with options for bespoke arrangements, corporate flowers, and local gift delivery. Whether you’re celebrating a birthday, expressing sympathy, or brightening someone’s day, Rays Florist offers quality, care, and creativity in every design. Visit us online at www.raysflorist.co.uk to order flowers for Aldershot, Farnborough, Farnham, Fleet, Camberley, Guildford and beyond. At Rays Florist, we pride ourselves on delivering beautiful, fresh flowers with exceptional service across Surrey and surrounding areas. With years of experience in floristry, our dedicated team of professional florists carefully handcraft every bouquet and arrangement to the highest standard. Whether it’s a heartfelt gift, a thoughtful funeral tribute, or flowers to celebrate a special occasion, we combine creativity, care, and attention to detail in everything we do. We offer a wide range of stunning designs, from classic and elegant arrangements to modern, vibrant displays, ensuring there’s something for every taste and occasion. Our website makes ordering quick and easy, with secure online checkout and the option to include personal touches such as gift cards, chocolates, and balloons. Rays Florist also provides reliable local delivery to most GU postcodes, so your flowers always arrive fresh and on time. We understand the importance of those special moments, which is why customer satisfaction is at the heart of our business. Our commitment is simple: to bring joy through flowers. Whether you’re treating a loved one or yourself, you can trust Rays Florist to deliver quality, beauty, and service you can rely on every time.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

460 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(460)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rays have always provided top quality flowers for us.

I've used Rays Florist for a number of years for different events and the flowers have always been wonderful. Recently they provided us with a beautiful wreath and on another occasion a lovely bouquet. The recipient of the bouquet was so pleased they sent a picture which showed how beautiful they were. Also they have always delivered on time. Fully recommend them.

1 octobre 2026
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Réponse de Rays Florist

Thank you so much for your lovely review and for trusting us over the years. It means a lot to know you've been so happy with our flowers and delivery service. We're especially pleased the bouquet brought such joy. Thank you again!

Noté 5 sur 5 étoiles

Rays florist’s are fantastic company…

Rays florist’s are fantastic company proving awesome flowers and arrangements, I can always rely on them to provide the highest level of service. They email me in a timely manner to remind of upcoming Birthdays etc, so that I can arrange flower deliveries from their vast range of flowers and arrangements.
I would highly recommend them

5 octobre 2026
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Réponse de Rays Florist

Thank you for your wonderful 5-star review and recommendation! We’re delighted you rely on Rays Florist for birthday flower deliveries and beautiful arrangements, and find our reminders helpful. Your continued support means so much!

Noté 5 sur 5 étoiles

The flowers my daughter received prior…

The flowers my daughter received prior to this order were excellent and lasted a lot longer than those ordered from other on line florists previously - v impressed with the quality

7 octobre 2026
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Réponse de Rays Florist

Thank you for your lovely 5-star review! We’re delighted your daughter’s flowers lasted so well and that you were impressed with their quality. Thank you for choosing Rays Florist for your flower delivery! 🌸

Noté 5 sur 5 étoiles

Absolutely beautiful Autumnial bouquet!

Absolutely beautiful Autumnial bouquet!
Very well presented.
I would highly recommend

7 octobre 2026
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Réponse de Rays Florist

Thank you for your wonderful 5-star review! We’re delighted you loved your autumn bouquet and its presentation. Your recommendation means so much to all of us at Rays Florist! 🌻

Noté 5 sur 5 étoiles

Amazing bouquet delivered promptly by a…

Amazing bouquet delivered promptly by a smiling driver…. Great service.

5 octobre 2026
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Réponse de Rays Florist

Thank you for your lovely 5-star review! We’re delighted you loved your bouquet and our friendly flower delivery service. From all the team at Rays Florist, thank you for choosing us! 🌸

Noté 5 sur 5 étoiles

Rays flowers

Helpful on the phone. Flowers were beautiful. Very good service. Will use again.

6 octobre 2026
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Réponse de Rays Florist

Thank you for your lovely review! We’re delighted you found our team helpful and loved your flowers. We look forward to welcoming you back to Rays Florist in Ash, near Aldershot.

Noté 5 sur 5 étoiles

Rays Florist

I visited Rays Florist in Ash Vale to order flowers for a family funeral. The staff were professional and efficient dealing with my order, making the whole process painless. I highly recommend Rays Florist.

6 octobre 2026
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Réponse de Rays Florist

Thank you so much for sharing your experience at Rays Florist!

Noté 5 sur 5 étoiles

Fabulous flowers delivered on time

Helpful and very pleasant and flowers described by recipient s fabulous and delivered on time.

2 octobre 2026
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Réponse de Rays Florist

Thanks so much for your review and we're pleased that the recipient loved the flowers!

Noté 5 sur 5 étoiles

Great service, amazing flowers

All the staff are friendly and helpful. Flowers were organised and delivered as promised.
We took in a picture of an old black and white photo, hoping to get something made that resembled our nans wedding bouquet, the result was far better than expected and the attention to detail was amazing.

22 septembre 2026
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Réponse de Rays Florist

Thanks so much! We're so glad that we could in part re-create your Nan's wedding bouquet - it was a pleasure to make.

Noté 1 sur 5 étoiles

Awful place

Awful place, I would avoid. We purchased flowers for a funeral, a wreath to be delivered to the crematorium.

When it arrived it was small, with wilting flowers and the name on the card was completely incorrect.

The reason for sending the flowers was completely missed.

When this was mentioned to them they refused any type of refund and took no accountability at all.

If you are sending flowers for a reason, love, compassion, condolences, thanks....this is not the florist to use, because they don't care about you or your reasons as a customer.

18 septembre 2026
Avis spontané
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Réponse de Rays Florist

We are very sorry that the surname on the accompanying card was handwritten in error as “Grant” rather than “Gaunt”. We fully acknowledged and apologised for this human error when you contacted us.

However, we are disappointed to read the additional claims in this review regarding the size and condition of the flowers. At no point during your complaint did you mention that the wreath was small, wilting or that you were in any way dissatisfied with the quality of the floral tribute. Your complaint related solely to the incorrect surname on the card.

The wreath itself was made and delivered to the crematorium as ordered. While we did not agree that a full refund for the entire floral tribute was proportionate to an error on the accompanying card, we did take responsibility for that error and offered to send fresh flowers to the bereaved family, with the correct message and our apologies, at our expense.

We completely understand the importance of funeral flowers and the sentiment behind them, which is precisely why we apologised and offered to put the card error right. We are sorry that our proposed resolution was not acceptable to you.

Noté 5 sur 5 étoiles

I’ve always had a great experience with…

I’ve always had a great experience with rays florist. The flowers are always beautiful. They deliver on time. A brilliant florist.

10 septembre 2026
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Réponse de Rays Florist

Thanks so much Sheila! It's hugely appreciated by all the team at Rays Florist.

Noté 5 sur 5 étoiles

Very helpful over the phone ,prices…

Very helpful over the phone ,prices were reasonable and Sister delighted with bouquet.

4 septembre 2026
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Réponse de Rays Florist

Thanks so much for your review June and we're glad you found our service, quality and prices agreeable.

Noté 5 sur 5 étoiles

Helpful and friendly

As President of my local Womens Institute, I have twice in the last few months had to organise funeral flowers for members who have passed away. Each time the member of staff on the other end of the phone was courteous and helpful. The flowers were beautifully arranged as requested and delivered promptly.

1 septembre 2026
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Réponse de Rays Florist

Thank you for your lovely review. We’re so pleased our team could help at such difficult times and that the funeral flowers were beautifully arranged and delivered promptly. We really appreciate your trust in Rays Florist.

Noté 5 sur 5 étoiles

Great service

Great service, never lets me down.

9 septembre 2026
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Réponse de Rays Florist

Thank you for your lovely 5-star review! We’re delighted you can always rely on Rays Florist for great service and beautiful flowers. We really appreciate your continued support.

Noté 5 sur 5 étoiles

Lovely flowers

Beautiful flowers at a competitive price. I made a mistake on my order and it was corrected with no fuss after 1 email.

31 août 2026
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Réponse de Rays Florist

Thank you so much for your lovely 5-star review! We’re delighted you loved the flowers and that we could quickly sort out your order. We really appreciate your support and hope to help you again soon! 🌸

Noté 5 sur 5 étoiles

Absolutely fantastic service the…

Absolutely fantastic service the arrangement was beautiful and exactly what I requested thank you

7 septembre 2026
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Réponse de Rays Florist

Thank you for your lovely 5-star review! We’re delighted you were happy with your beautiful flower arrangement and the service from Rays Florist. We really appreciate your kind feedback.

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