Real Grass Puppy Potty Avis 

17
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

Founded in Melbourne, Real Grass Puppy Potty is Australia's leading supplier of real grass dog toilet systems, helping thousands of dog owners create a convenient, natural toilet solution for their puppies and dogs. No smell. No messy accidents. No subscription fees.


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4,4

Excellent

TrustScore 4.5 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,4

Tous les avis

(17)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect Apartment Solution

For our apartment, this is hands down the best solution yet to give our two fussy Toy Cavoodles a toilet option when the weather doesn't permit a walk. No smell, just water it and give it sunshine on the balcony, easy. Early days but I am extremely optimistic that this is our long term solution.

18 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank God You’re Here!

After 12 months of frustration replacing my puppy’s real grass every two weeks, I finally bought the Real Grass Puppy Potty—and I wish I’d found it sooner. It’s neat, tidy, and keeps the grass looking fresh, which is a huge plus when it’s on display on the balcony. The soil, liner, and removable tray system provide much better drainage than other options I’ve tried, so the grass lasts significantly longer and stays healthier. It’s a well-thought-out design that’s made maintaining a real grass potty so much easier. Highly recommend it to anyone looking for a more practical and attractive solution for apartment/townhouse living with a dog.

23 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Ria, this is such an amazing review to receive, thank you so much. Love hearing how much you are loving the product and that it is making life so much easier. Thanks again for sharing.

Noté 5 sur 5 étoiles

ten outta five

ten outta five

very happy with dogue toilet. super easy to get turf at bunnings. one long piece cut in half fits perfectly on toilet. best bit is zero stench of pee

21 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Carol, thanks so much for your review and support. Glad you are loving our product. Please reach out if you need any help in future :)

Noté 5 sur 5 étoiles

Very happy with our new puppy potty


Very happy with our new puppy potty. It’s easy to move around and easy to look after. Apart from washing out the trays the smell is minimal. We got a slab of Sir Walter and it’s planted perfectly in the potty.

1 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hello, thanks so much for your review - so pleased to hear you're happy and loving the product. Please reach out any time if you need any assistance with anything.

Noté 5 sur 5 étoiles

Innovation & Customer Service

Real Grass Puppy Potty is an innovative small business that truly goes above and beyond to help their customers! Not only did my puppy take to the potty extremely quickly, but when I was looking for cleaning and maintenance tips, I received a quick and very thorough reply directly from the company's CEO, and he answered all of my queries. Don't hesitate to give them a try!

29 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Jamie, it was lovely speaking with you today and thank you so much again for your support - it honestly does mean the world, thank you. Let us know how you get on and if you ever need any other help!

Noté 5 sur 5 étoiles

We LOVE our Grassifier

We LOVE our Grassifier, we were originally with one of those subscription-based companies, but I hated how quickly the grass in them died, and it wasn't weather-proof, making it smelly and messy, etc. This literally solved all those problems and is much more affordable since we keep the grass alive for approx 2 months at a time. Wish we found this sooner.

3 avril 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Naomi, thanks so much for your awesome review! Let us know if you ever need any other help :)

Noté 5 sur 5 étoiles

Bloody Brilliant Product

Honestly, one of the best dog purchases I’ve made for my doggo. I wasn’t sure if my dog would use it, but there were zero issues. It’s practical, easy to maintain and does exactly what it’s supposed to do. No gimmicks, no bullshit, just a product that actually works. Wish I’d bought it sooner. ⭐⭐⭐⭐⭐

16 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Val, thank you so much for your feedback - we love hearing this, really appreciate it. Let us know if you need any other assistance.

Noté 5 sur 5 étoiles

Great for older dogs

This has been a game changer for my senior dogs. Both have arthritis, and having a real grass potty on our balcony means they no longer need to navigate the stairs multiple times a day.

It’s incredibly easy to replace the grass and clean the tray.

16 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Piia, thanks so much for sharing your review here for us! Definitely one of our most treasured success stories helping your senior pups.
As always, you know where to find us if you need anything!

Noté 5 sur 5 étoiles

Just the best solution for puppy toileting, hands down.

Wow! What a product. I've only recently moved from having a back yard to apartment living and this product has solved all of my old pups toilleting needs. Sturdy construction, super easy set up instructions and it all arrived in one piece quickly. And it looks great on my balcony too...a little green adds a nice touch to the concrete jungle. Most importantly, pooch has taken to it quickly and I can remove all of the other smelly options that just didn't work. This is definitely a one stop solution and highly recommended. And the customer service team were attentive and responsive. Thanks to Cam and the team!

13 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Robbo, thanks so much for this great review! So happy to hear it is all going well - reach out any time you need any assistance.

Noté 5 sur 5 étoiles

We bought the grass online and delivery…

We bought the grass online and delivery was really good. Also our little Maui is very confortable using the grass:) highly recommended

28 mai 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Jose, thanks so much for your review! Glad Maui is loving the potty :-) please reach out if we can give any other assistance in future.

Noté 5 sur 5 étoiles

Life saver for working pet owners!

This company is an absolute godsend for doggie parents that live in an apartment and want to be able to go out / go to work without worrying about your fur baby needed to go to the toilet.

My boy loves his potty and the freedom to be able to go when he needed without relying on a human to take him out.

If you follow the 3-4 basic set-up steps, you can not only keep your grass alive, but (depending on weather of course) it can actually grow and thrive!

Also a fabulous money saver for anyone using those grass subscriptions (like we used to!)

I've been recommending this product to all our dog owner friends.

Thanks RGPP team 🐾🐾🐾

6 avril 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Catherine, thanks so much for your awesome review! We really appreciate your ongoing support. Let us know if you ever need any assistance.

Noté 5 sur 5 étoiles

Game changer for apartment puppy…

Game changer for apartment puppy training
Living in an apartment, we needed a reliable potty solution for our puppy while she was still learning. We decided to try the Grassifier and honestly couldn't be happier.
The real grass made all the difference. Our puppy took to it almost immediately and now heads straight to it whenever she needs to go. It's significantly reduced accidents indoors and made toilet training much less stressful for both us and our pup.
The setup was straightforward, and the quality of the tray is excellent. It feels sturdy, easy to clean, and blends in much better than traditional puppy pads.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Elderly dog loves his potty

I have an elderly dog who struggles to get to the park as frequently so this potty grass on our balcony is such a relief for him. It's big and sturdy as he's a 30kg boxer. I had bought another brand online and its was so lame and broke after 2.5months.

I shopped around and found Real Grass Potty... It's so easy to maintain and the guys who run it are so helpful.

Sometimes my dog lays in the grass when I refresh the turf.

Highly recommend. Dont cheap out.

1 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Sarah, so glad to hear this has helped your boxer - always warms our heart to hear stories like this! Please reach out if we can ever be of any other assistance.

Noté 5 sur 5 étoiles

We recently purchased the grassifier…

We recently purchased the grassifier and honestly couldn’t be happier. Very practical for daily use and my pup took it straight away. Also, makes toilet training so much more easier. 100% recommend this to all dog owners.

9 juin 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Akhil, thanks so much for your awesome review - really appreciate you taking the time to leave your feedback. Please let us know if you need any assistance in future.

Noté 5 sur 5 étoiles

Great Product!

We honestly didn’t expect something this simple to work so well! The Real Grass Puppy Potty has been an absolute game changer for toilet training. Our puppy took to it almost immediately because it uses real grass, and it’s made apartment living so much easier and cleaner.

The quality is excellent, odour control is far better than synthetic mats, and cleanup is surprisingly easy. It’s also been amazing during bad weather and late-night potty trips. You can tell a lot of thought has gone into the design.

If you’re struggling with puppy training or live in an apartment, this is 100% worth trying. One of the best purchases we’ve made for our pup! 🐶🌱

1 avril 2026
Avis spontané
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Réponse de Real Grass Puppy Potty

Hi Jordan, thanks so much for your thoughtful review - really pleased to hear it's helped with training your puppy! Let us know if you need any other assistance in future.

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam! They will not accept returns for an unused product that shows up not as advertised.

1 septembre 2025
Avis spontané
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Réponse de Real Grass Puppy Potty

Kindly note that this appears to be one of several duplicate reviews posted about the same matter across multiple platforms, by the same user. We strongly dispute the claims made and have referred the matter to the relevant review platform for investigation, as well as considering other action. We remain committed to honest customer feedback and transparent service.

Noté 1 sur 5 étoiles

Horrible customer service and scam of a product

Their puppy potty product is designed to use a plastic liner under turf (thereby just killing it quickly) meaning the timber box is useless and just decorative: for almost $200.
When I realized their product page had false information (also didn't fit the common turf in my state) I requested a return of my unused product. Not only was the customer service horrendous, they stated they couldn't provide a return because they couldn't afford to? What's more is that the review site they use allows them to delete negative reviews!
Completely unprofessional company and waste of money: if you can hammer 4 pieces of wood together and stick a plastic sheet in it, save yourself almost $200 and dealing with scam artists. Am in the process of reporting this business to consumer affairs.

2 octobre 2025
Avis spontané
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Réponse de Real Grass Puppy Potty

Kindly note that this appears to be one of several duplicate reviews posted about the same matter across multiple platforms, by the same user. We strongly dispute the claims made and have referred the matter to the relevant review platform for investigation, as well as considering other action. We remain committed to honest customer feedback and transparent service.

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