Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

INCORRECT ORDER RECEIEVED, WOULD NOT PAY FOR RETURN SHIPMEN, 10% Credit offered on net order. AFTER NUMEROUS TRIES NO RESOLUTION, OUT OVER $90.00

Noté 1 sur 5 étoiles

Miese Qualität der Ware. "Kundenservice" bietet 20% Nachlass an oder Rücksendung auf eigene Kosten nach China. Tags darauf ist der "Kundenservice" nicht mehr erreichbar und alle Mails kommen als un... Voir plus

Noté 1 sur 5 étoiles

Company that supports scams! This company is propping up scam companies in the UK. I ordered a coat off Astravada.co.uk they sent me a completely different coat, that wasn’t even listed in the... Voir plus

Noté 1 sur 5 étoiles

VIBO is a total scam setup, avoid! I "purchased" two de-icing heaters from them which did not arrive so "Angela" in a return e-mail apologised and said they would send another pair immediately! They... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Informations provenant de diverses sources externes

Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

A very dangerous scam company operating…

A very dangerous scam company operating under a variety of names. I ordered a a potion for a prostate problem which was a drop under the tongue, they sent a cheap chinses liquid which says (not very clearly) that it was for external use. A VERY DANGEROUS SCAM COMPANY.

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Tool used by scammers all over the web

Bought 2 lamps on a website. Two weeks later, they still hadn’t arrived and the tracking page looked weird. I contacted them to know when I could expect to receive my order. I got an answer, I checked the email adress of the person answering me and it was the adress of the scam wesbite where I bought the lamp followed by reamaze.com. All the answers the scammers send after we get scammed are generated by this reamaze AI tool.

16 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Totally different jacket

Totally different jacket. thin and of poor quality. When i want to return i have to pay €20 shipping cost to china, while i have bought with free shipping. really scam. They also known as Nora-mae.nl

23 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Hände weg !!!

Miese Qualität der Ware.
"Kundenservice" bietet 20% Nachlass an oder Rücksendung auf eigene Kosten nach China.
Tags darauf ist der "Kundenservice" nicht mehr erreichbar und alle Mails kommen als unzustellbar zurück.
FAKE vom Feinsten !! :-((

12 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Company that supports scams

Company that supports scams!

This company is propping up scam companies in the UK. I ordered a coat off Astravada.co.uk they sent me a completely different coat, that wasn’t even listed in their website. After asking for a refund they used Re:amaze to reply to my email, and the responses didn’t even make sense.

I sent photo proof of the coat being completely different and it just kept saying that the order had been delivered.

Services like this should have a responsibility to check clients are lawfully trading, it’s incredibly irresponsible.

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shoes from "Windsor London" - self-fund return to China!

Bought 2 pairs of shoes online from "Windsor London". Did not fit. Asked to return for refund. No returns labels issued. Customers are being given a returns address in China and have to pay for shipment. They did offer as a matter of "courtesy" to reimburse 10% of the cost of the goods if I want to keep them!
The "customer services" email address pointed me to "Reamaze.com". Stay away!

13 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

MaisonLondonOutlet

Paid £40 for a cardigan from the above after 10 days of trying to get in touch regarding my order was just fobbed off now today 8th Sept my order no longer exists & no cardigan neither TOTAL SCAM avoid reamaze

21 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Claire & Mae off FB through…

Bought from Claire & Mae off FB through their website. Product came. Terrible sizing. Info at claireandmae.com comes back as no valid domain. A contact from clarksons-canada.reamaze.com responded saying ship the item back to china. Or we will refund u 20%. Website says refund policy: full money back guarantee. i guess they have you as who wants to pay $200 to ship it back to china.

14 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Less than 1 star if it were there

Less than 1 star if it were there. Hubby purchased from FB add that said their store name was Kiwi-Made. There is nothing Kiwi about these scammers!! Paid 90$ NZ for what we thought was a wool jersey and we got the most hideous cheap thing that I would not have even paid $10.00 for! It is printed on to look like a knitted jersey, and not even a good print job. Don't go there, they are SCAMMERS, rip off artists!! Purchased July 12 or 13 and only received on 11th of August. I've requested a refund, but I don't hold out much hope of getting it. Don't buy from them!!

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

PRODUCT NOT AS ORDERED

I placed an order online for a certain product and paid an exorbitant price.
When I received my order from Michelle Smith, it was NOT what I had ordered.
Their response was that the supplier said it was the same product, just different packaging.
She has my money, and now all I get is automated replies.
I will advise people who are not wealthy, and desperately need help, to be aware of their ability to refund,as stated in the Facebook advert.
I now sit with stuff that I did NOT order, and out of pocket for more than my monthly income. Cyber crime is apparently the biggest form of theft, and I will no longer buy anything from Facebook.

3 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

It used to work

It used to work, now nothing does.
Send messages, they never get to their destination
Their reply (it isnt their fault) or its a bug they have fixed

Now they are sending messages to customers at random and closing conversations which have just been opened!

I am leaving

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid avoid avoid

Avoid avoid avoid. Support ? Run by parrots Returns ? China ! Quality ? Cheap Refunds ? 5% of cost.

6 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

We attempted transitioning to Re:amaze…

We attempted transitioning to Re:amaze CRM from Gorgias, hoping for better features and support—but experienced nothing but frustration and wasted resources.

Their supposed "AI" is incredibly ineffective. For ecommerce businesses with multiple stores and multiple languages, setup is an absolute nightmare. You have to manually program each store separately, spending weeks on something that other platforms handle seamlessly. The AI, in reality, has no intelligence at all, making this CRM useless if you're managing anything more complex than a single store in a single language.

Support was completely unhelpful and outright rude. Despite contacting them repeatedly, different agents provided responses that solved absolutely none of our multiple system issues. They repeatedly claimed they'd escalate my issues to their "top tier team," but weeks later, I’m still waiting for any meaningful solution or even a basic update.

We wasted considerable time and money on this platform. The glowing reviews elsewhere seem suspicious, as the errors we encountered were clearly issues on Re:amaze’s end, confirmed but never resolved by their own support team.

Avoid this CRM at all costs—it's a costly mistake.

17 février 2025
Avis spontané
Noté 1 sur 5 étoiles

ortopedics-copenhage.

Jeg købte et par sneakers på nettet, de var nedsat til halv pris, kr. 369,-.
jeg fik ingen bekræftelse, men 2 dage senere blev betalingen trukket på min konto.
6 dage senere skrev jeg til firmaet
ortopedics-copenhagen

nogle mails senere havde e fundet min ordre og jeg modtog skoene 14 dage efter bestilling.
Skoene lugtede stærkt af kemikalier, har ingen indersål så man går på plastik sålen og er af en kvalitet der højst koster 119,- i en discount butik hvis der er indersål.
nu har jeg klaget og forlangt en retur adr. og pengene tilbage. så nu har jeg ikke hørt noget i 4 dage.
Fup og svindel.

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase from this siteThe customer service team I have…

The customer service team I have emailed at reamaze have lied to me that’s 4 different names. The original email an are laughable & I intend to use them as a training tool in my retail business……What NOT to do, embarrassing performance. PayPal will refund for me, however NOT THEIR JOB O DO SO. The Faulty Towers of customer service.ella-Robinson reamaze.com.

4 décembre 2024
Avis spontané

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