Delivery driver was absolutely shit. For leaving my package at a different location that doesn't open in weekends. Im not home in week days as could be working all over Waikato regent. With Red rat... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My purchase was made online, but even that is an experience in its self, easy to do & the item i brought is 10outof10 in store is an even better experience though! Great customer service and the store... Voir plus
I order 3 hats, first one turned up great, secound 2 came with security anti theft tags (2 on each) still pinned through the hats, one was dusty the ithe had wear marks on the inside, pulled thread on... Voir plus
Had a parcel of significant value go missing,months of back and forth with courier company was a total nightmare.Cathy was so lovely to deal with from redrat and provided me constant updates from nz c... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Magasin de chaussures
- Magasin de streetwear
- Magasin de vêtements pour enfants
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
À propos de Red Rat Clothing
Écrit par l'entreprise
Red Rat Clothing has been in the streetwear game for over two decades and has made a name for itself by offering an elite range of footwear and apparel from some of the world's biggest brands, such as adidas, Puma, New Era, Converse, Dickies & more.
From the beginning, the company has been passionate about providing customers with the best in streetwear, exceptional customer service and innovative payment methods. Over the years, Red Rat Clothing has kept up with changing fashion trends, all while staying true to its commitment to making streetwear accessible to the masses.
With over 20 years experience, 13 stores nationwide and an online storefront with one of the fastest last mile's in NZ retail, Red Rat Clothing has become a leader in the New Zealand streetwear scene supported by it's loyal customer base.
30 Day Returns
Satisfaction Guaranteed
Changed your mind? No worries, if you change your mind for any reason you can return your purchase to your local store or our DC with the original tags and packaging within 30 days for a full refund. No questions asked.
Coordonnées de contact
1c Ronwood Avenue, 2104, Auckland, Nouvelle-Zélande
- 0800 728 728
- hello@redrat.co.nz
- www.redrat.co.nz
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I was refunded my order without…
I was refunded my order without explanation as to why
1 septembre 2026
Réponse de Red Rat Clothing
Hey Legion, thanks for taking the time to leave us feedback and we're sorry that we had to cancel your order. Unfortunately, we didn't have any stock left to fulfill it. By now, you should have received a refund to your a original payment method. If you need any more info, please don't hesitate to get in contact with us on 0800 728 728
Very disappointed I ordered early…
Very disappointed I ordered early Wednesday morning the website stated that it would be delivered in time for Father’s Day as it was 2 Father’s Day presents I was unable to gift these on the day :(
1 septembre 2026
Réponse de Red Rat Clothing
Hey Petra, thanks for taking the time to leave us feedback and we're sorry that your order didn't get to you in time for Father's Day! Will pass your feedback on to the relevant manager
Fast delivery and very good quality.
Fast delivery and very good quality.
Thank you for my order.
31 août 2026
Réponse de Red Rat Clothing
Hey Natasha, thanks for taking the time to leave us feedback and I'm sorry for the wait! By the looks of your track and trace, it has been delivered to your local pick up point
Fast delivery 👍🏽💯
1 septembre 2026
Very helpful when one of my packages…
Very helpful when one of my packages didn't arrive. They were able to send me tracking number for that lost package and I was able to ring nz courier to retrieve the lost package that was delivered to the wrong address
30 août 2026
Purchased a new era cap and payed…
Purchased a new era cap and payed through afterpay.
Waited over a week for confirmation about click and collect from the papakura branch.
Received confirmation, had to ring to find that the payment went through afterpay but the product was never sent to the branch.
Order was canceled and payment was refunded.
29 août 2026
Réponse de Red Rat Clothing
Hey Wiremu, thanks for taking the time to leave us feedback and we're sorry we couldn't fulfill your click & collect order! We do have this cap available at other branches and can get this delivered directly to your door. If you're still interested in the cap, contact us on 0800 728 728 or over livechat and we can provide you with a free shipping code to get this shipped to you
Easy and speedy delivery:)
29 août 2026
Was super simple
Was super simple. Ordered, shipped & delivered all very fast. Wish every business was like this! Thank you!
29 août 2026
The white T-shirt I bought arrived with…
The white T-shirt I bought arrived with a yellow stain.
28 août 2026
Réponse de Red Rat Clothing
Hey Jose, thanks for taking the time to leave us feedback and we're sorry about the tee! If you haven't already, contact us on 0800 728 728 or over livechat so we can sort this for you
Check all items before you pack.
One of my recent purchase still had the Security Tag still attached to it.
27 août 2026
happy customer
ordered on 26/08 for it to arrive on 31/08, delivery was fast and on time which was surprising for the fathers day rush. package was protected and the courier was lovely, overall experience was a 10/10 and the items purchased were stunning😍
26 août 2026
Recent purchase ☺️
Neville here my order was correct and and I received it and im a happy customer
26 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.