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2,2

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TrustScore 2 sur 5

9 avis

5 étoiles
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2,2

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(9)

1 avis reçu au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Yikes Please Go Elsewhere

Yikes please run! This was one of the most disappointing experiences I've ever had with a cosmetic provider. I've received neurotoxin treatments from different providers over the years and I refer a lot of people, so I have a solid basis for comparison. I don't write negative reviews lightly, which is why I felt it was important to share my experience.
I sure won't be coming here again. First off the vibe was just really off , however I chose this practice because they were advertising a neurotoxin special, but unfortunately my experience was disappointing from beginning to end.
I went to see Chennel on June 24th 2026. from the initial consultation, the pricing wasn't as straightforward as it appeared online. Once I arrived, the cost kept increasing based on additional explanations and calculations that were different from what I expected from the advertised pricing, as well as Chennel ''encouraging'c me to purchase xeomin instead of Dysport.
The biggest issue, however, was my follow-up appointment.
I originally had a Wednesday afternoon follow-up scheduled 2 weeks later, but I had to reschedule it due to work so I had to make appointments later in the day. We rescheduled my followup for Friday at 4:30 PM , now mind you, because I have OCD I am extremely meticulous on dates and times I HAVE to be especially with work, and I always repeat myself over and over when making appointment dates and times ,several times before ending a phone call to make sure everything is correct. I specifically confirmed "Friday at 4:30," multiple times.
When I arrived that Friday, the office was locked, no one answered the phone, and no one was there. After calling the following day, I called and spoke with Deeana who was very nice, and we confirmed for me to come in at 12:40 PM on Saturday since Chennel didn't show up on Friday.
What happened during that visit was the most upsetting part of the experience. Instead of acknowledging that a scheduling mistake may have occurred, I was repeatedly told by Chennel that she would "never" schedule a Friday evening appointment because the office is closed and she doesn't work nights. This wasn't said once—it was repeated over and over while shaking her head, despite my explaining that I had confirmed the appointment multiple times during the scheduling call.
Being repeatedly told, in essence, that my recollection couldn't be correct was incredibly frustrating and upsetting. Rather than feeling heard, I felt dismissed and that an owner had to argue with me at her own practice, when I say literally argue shaking her head angry it was extremely uncomfortable. By the end of the conversation I was visibly distressed, and instead of working toward a resolution, the discussion continued to focus on why the appointment supposedly could not have been made.
I was very unhappy with my results. During my initial appointment, I was told to come back in two weeks and that if there was still any movement, she would make adjustments. That was presented to me as the purpose of the follow-up. Based on my prior experiences receiving neurotoxin treatments elsewhere, that's also been the purpose of two-week follow-up appointments. However, when I returned, I was told that any additional units would be an extra charge. That was never explained during my initial appointment, so I was surprised to learn there would be an additional cost
The treatment did not provide the improvement I had hoped for, which added to my disappointment. It's pretty obvious her and I won't want each other to be returning, I will stick to the plastic surgeons office I trust while doing accurate follow ups.

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Level 5 at Revival

I’ve just completed my level 5 aesthetics with the Revival Academy. My teacher was Michela, she is so nice, kind as a person; very professional as a therapist and teacher. Place where you really feel welcome. All questions were answered, all support is provided. I would advise to complete the course for those people who want to meet government standards, health and safety and all related to it . Because not everyone really pay attention to the consequences of their actions and care about clients.

10 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Brenda is amazing

Brenda is amazing, she has helped me out so much. I struggle with acne, she writes me prescriptions and gives me drinks and peels to improve it. Her prices are amazing for all she does. She has helped me feel much more confident in myself. She really cares about her clients.

21 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

What a shamble ZERO and thieves

What a shamble! A HUGE waste of my time and money on multiple occasions. I was looking to have my first ever treatments done and was so excited, I booked an appointment 1.5months ago to get a phone call 2 weeks before the appointment that it had to be rescheduled. The owner Daksha called me to “apologise” and told me to come in on Sunday 2:30pm (12/02/2023) no one acknowledged me, customers were offered water but not me, after waiting 1h20 I left a note and left with no treatments ( wasting my time to travel to the “academy” and money. I got another call from the owner again apologising, which means NOTHING, fool me once shame on me fool me twice shame on you. This is a TRUE experience. Just like their products, they are cheap people, rude and unprofessional. Disgusted. I was supposed to get a video call last night with the owner telling me “I’ll call when I get home tonight” no time frame, nothing and guess what? Like an idiot, I made sure I stayed at home and never received a call. They can keep their crappy products and I will take my money elsewhere. They are simply a huge rip off just wanting your money, selling you crap, the owner says it herself in her videos “ get the people in and then sell as much as possible” Daksha RUBBISH!!!! ZERO

12 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

I've had several treatments there: Milia removal, dermapen, mesotherapy, facial, fat dissolving injections and microneedling.
They are absolutely amazing and my skin is better than ever.
Couldn't recommend them more.

15 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

This was my first visit to the Revival …

This was my first visit to the Revival Academy I had Dermaplaning and a Chemical Peel. The staff were very friendly and the academy treatment room was extremely clean. The treatment was done on a one to one basis, and was very professional. I literally came out glowing. Daksha (owner) was very knowledgable and understood my needs for a fresher looking face. I cant wait for my next visit.

16 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent

An absolutely brilliant and professionally presented Diploma in Aesthetics Level 5 and Plasma Pen Course.

Thank you so much for teaching me all the many aspects that there is to know about Aesthetics. I have really enjoyed every moment. I highly recommend Revival Aesthetics Academy. The customer service is 100%+ and I have been treated with a great deal of respect and support during my learning. Daksha is a true professional in both her theory and her practical applications. I felt that it was a very comprehensive course and for anyone wanting to come into the aesthetics industry, in my opinion this is one of the best academies in England.

I walked into Revival Academy after finishing my Level 3 beauty therapist qualification with a plan to sign up for Level 4 to be laser therapist. At this point, I did not have much of a understanding on what aesthetics was. Daksha provided me with an introduction based on my skills and it sounded so interesting that I signed up for the course which I passed with a great deal of confidence and satisfaction. Daksha also helped me to purchase my stock and gave me pointers on how to build up a successful business which I have now started on my new journey as an Aesthetician.

Daksha is a wonderful person and an excellent trainer who deserves more then 7 stars. Thank you!

11 août 2021
Avis spontané
Noté 1 sur 5 étoiles

My skin was permanently ruined

My skin was permanently ruined. After the derma pen treatment for acne scarring I noticed very visible, new lines across my entire face. The texture of the skin was permanently damaged with new vertical lines running across my cheeks and below after the treatment. I came back to show this outcome and The therapists agreed these lines were noticeable and that she would try to fix them. I can’t tell you how disappointed I was as I trusted Revival with my skin and never thought it would get damaged! I never went back. I saw a skin specialist who confirmed that the skin was damaged due to an exercise mechanical pressure applied. The derma pen was preformed too deep. Since then I had two laser sessions to repair the damage as this was the only way. I can’t tell you how much pain, money and misery this caused me. I was depressed for months and almost lost hope this could be fixed. Your face is precious so do not take risks to go with a value treatment. It costed me a fortune to reverse the damage which took nearly 1.5 years and all my savings. I do not recommend Revival as the treatments clearly aren’t as safe as they sound.

20 octobre 2020
Avis spontané

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